Staff was veey helpful but they can only do so much. Property is in complete dissarray. Room isless than basic. Towels were equivalent of those brown paper towels you get in a bathroom that once water looks at them they are useless. There is a bed on some makeshift bed frame, crap sheets and blanket, a dresser, one chair, microwave on top of a minifridge. Thats it. No pictures, no decor, nothing. Bathroom was recently remodeled so thats nice!. You get what you pay for and when there was no hotels available by the racetrack this is what we got. Dont go outside after dark, diuble lock your door, and bring your own toiliteries, towels, and sheets.