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The Centro Hotel & Residence by Orchardz

3.5 star property
Hotel in Batam

Choose dates to view prices

Near Batam Centre Ferry Terminal, The Centro Hotel & Residence by Orchardz offers a tranquil retreat with a picturesque garden and relaxing terrace. Connect to in-room WiFi, utilize the business center or take advantage of dry cleaning services. Guests rave about the helpful staff.

Reviews

6.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Room service
  • Business center
  • Airport shuttle
  • Shopping center shuttle
  • Ferry terminal shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Microwave in a common area

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Kitchenette
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, desk, iron/ironing board

Superior Room

  • Hill view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Balcony

Deluxe Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Balcony

  • Hill view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Exterior
Planet Holiday Hotel & Residence
Batam
  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.2 out of 10, Very Good, 310 reviews
The price is CNY190
CNY230 total
includes taxes & fees
May 27 - May 28
Planet Holiday Hotel & Residence
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About the neighborhood

Map
Jl. Central Raya No. 08, Batam, Batam Island, 29463

What's nearby

  • Kepri Mall - 5 min walk - 0.5 km
  • Drak Bike Park - 3 min drive - 2.6 km
  • Batam Polytechnic - 4 min drive - 3.0 km
  • Panbil Nature Reserve - 6 min drive - 1.9 km
  • Batam Centre - 7 min drive - 5.6 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 16 min drive
  • Seletar Airport (XSP) - 24.9 miles/40 km
  • Singapore Changi Airport (SIN) - 17.8 miles/28.7 km
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Kelong Restoran Kopak Jaya 007 - ‬9 min walk
  • ‪Resto The Central Sukajadi - ‬1 min walk
  • ‪Malaya Cafe - ‬11 min walk
  • ‪J.Co Donuts & Coffee - ‬12 min walk
  • ‪Grand Duck Restaurant (辉煌鸭) - ‬12 min walk

About this property

The Centro Hotel & Residence by Orchardz

The Centro Hotel & Residence by Orchardz puts you within a 10-minute drive of Batam Centre Ferry Terminal and Nagoya Hill Mall. Guests will have free perks like WiFi and self parking. Other highlights include a terrace and a garden.

At a glance

DONE

Hotel size

    • 51 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10:30 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Transfers

    • Airport shuttle during limited hours*
    • Ferry terminal shuttle*
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Shared microwave
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Banquet hall

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Kitchenette
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 100000.00 per vehicle (one way)
  • Ferry terminal shuttle service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 300000.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard

Also known as

Centro Hotel Orchardz Batam

Centro Hotel Orchardz

Centro Orchardz Batam

Centro Orchardz

The Centro & By Orchardz Batam

The Centro Hotel & Residence by Orchardz Hotel

The Centro Hotel & Residence by Orchardz Batam

The Centro Hotel & Residence by Orchardz Hotel Batam

Frequently asked questions

Are pets allowed at The Centro Hotel & Residence by Orchardz?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Centro Hotel & Residence by Orchardz?

Yes, there's free self parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by The Centro Hotel & Residence by Orchardz?

Yes, an airport shuttle is available. The charge is IDR 100000.00 per vehicle one way.

What are the check-in and check-out times at The Centro Hotel & Residence by Orchardz?

Check-in start time: 2 PM; Check-in end time: 10:30 PM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at The Centro Hotel & Residence by Orchardz and nearby?

The Centro Hotel & Residence by Orchardz has a garden.

Does The Centro Hotel & Residence by Orchardz have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a refrigerator, cookware, and a coffee maker.

What's the area around The Centro Hotel & Residence by Orchardz like?

The Centro Hotel & Residence by Orchardz is located a short 6-minute walk from Kepri Mall.

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Reviews

The Centro Hotel & Residence by Orchardz Reviews

6.6

Good

6.4

Cleanliness

6.6

Location

7.4

Staff & service

6.2

Property conditions & facilities

Reviews

Verified

4/10 Fair

THE FIRST and THE LAST staying in this so call h

Very disappointing stay, one of the worst experiences. Taxi driver could not know the location and made several rounds before getting to the right place. So call a residence but no cooking utensils at all except one stained pan and one stainless pan but nothing else for cooking. Advertised that there is a swimming pool and in fact NO POOL. We had to ask for toilet roll and waited for TWO days. The bathroom floor was full of water. Really disappointed hotel experiences.
CLEMENT, 3-night trip
Verified

8/10 Very good

Quiet surrounding, not for the picky.

The room that I got was on the 3rd floor (highest), no lifts, the fridge was not working, aircon was noisy, the floor was dusty but slippers provided so ok and the swimming pool and gym are not within premises but a very short walk across the street. Breakfast was a let down as I assumed occupancy was very low. Nothing much to explore in the area except for nearby Kepri Mall. Very quiet area for people who wants peace for a change. Maybe can request for a better room. They have commendable guest relation service though.
Mas'elah, 1-night trip
Verified

4/10 Fair

Nightmare from the first moment

Very dissappointing the moment want to open the door. Card reader faulty and room key could not open the doors have to wait outside the room for almost half hour before finally open the door. But one leave the room and come back again still having problem with the mechanical key and could not be solve till check out thw next day Room does not supplied with cloth hanger and even the soap!! Tv channel having limited programme with less than 20 channel can be watched
1-night trip
Verified

4/10 Fair

It is near kepri mall. The only plus point. Other than that.. nothing much
Moonpie, 1-night trip
Verified

4/10 Fair

Bad Hotel

Not a good hotel. The breakfast was not a good spread at all. Location is far from city. Bedlinens washed but with sperm and brown stains.
Nordin, 1-night trip
Verified

6/10 Good

Good for Golf at Sukajadi

Good as it's local (walkable) to the golf course and massage
Russell, 2-night trip
Verified

6/10 Good

Nothing Great no Amenities and so much to work. Need immediate transport to move around.
Dalbara, 2-night trip
Verified

4/10 Fair

There is lizard at the hotel; No water heater in both room until I voiced out my concern since I my child is with me then change me to an apartment, floor not mopped very dirty. Chocked at the master room floor toilet. Hotel are super quite. Not recommended for next visit.
1-night trip
Verified

6/10 Good

Swimming pool is far away n hv to cross the road. It is shar
3-night trip
Verified

8/10 Very good

Clean room with amenities for light cooking and location near to a shopping mall.
1-night trip
Verified

6/10 Good

Is ok.
Haryati, 1-night trip
Verified

8/10 Very good

Its a $25 room.

Basic local Indonesian hotel. A little bit shabby in that it needs a coat of paint and new towels - they were wafer thin. On the plus side the rooms are enormous and unusually it has a shower and a bath. Its exactly what you pay for.
Russell, 1-night trip
Verified

10/10 Exceptional

Hidden gem in batam

All staff encountered very friendly. Room way bigger than expected. Free shuttle useful. Good value. Local street food is nice aswell. Will return for sure.
Leo, 1-night trip
Verified

6/10 Good

So far good but only when I check in waited an hour ,
Ravindran, 1-night trip
Verified

8/10 Very good

What I paid for, helpful and friendly staff

Got exactly what I paid for & the staff were helpful & friendly. The area is a little inaccessible but hey it’s batam. It’s not that big. 10 to 15 minute ride away from most shopping Malls and golden city.
Nicklaus, 3-night trip
Verified

8/10 Very good

Swiming pool and gym separate to hotel must walk

No lift walk by step .got kitchen can cooking.breakfast soso.swim pool must walk across the road gym inside got sauna.
teoh beng hooi, 1-night trip
Verified

8/10 Very good

Friendly staff

Attentive and very friendly staff. Nice and quiet place to relax and chill.
Kanzo76, 1-night trip
Verified

4/10 Fair

It take 1.5hrs to ferry terminal, nobody able to help and understand my Indian worker requirement. I requested for a nearby hotel to ferry terminal because my staffs Is first time travel to Indonesia.
Tsing, 3-night trip
Verified

2/10 Poor

Disaster

On checkin the room was damp and musty, the fridge did not work and the bedding was stained. Ordered room service and the food was awful. Would not give us more that 1 fresh towel the following day for a shower before checkout. I have stayed here on previous occasions but never again. I did message the hotel manager but did not even bother to return my message.
Verified

4/10 Fair

Terrible having to climb the steep stairs. Will not go again.
Verified

8/10 Very good

Good Service

During Chinese New Year Holidays we booked 3 rooms for 6 adults and upon arriving we have had 3 more added in our team making the total strength to 9 and we requested for additional beds in each room and we were ready to pay. Hotel staff was kind enough to give us a duplex villa type room and charged only for the breakfast for the additional 3 persons and gave us a surprise. Also, the check-in was allowed on our early arrival. When we asked for a bigger vehicle to help all the 9 of us to commute easily we were informed that the vehicle is already booked by other customers and they went a level up by trying to reach some travel companies to hire us a vehicle but to our bad luck there was no availability. The location was slightly away from city center but just 15-20 mins ride from the hotel. There is a mall near by the hotel which is easily in walking distance. Only drawback is the swimming pool as it was not inside the hotel and we need to cross the road to pool which is open to public also.
Verified

10/10 Exceptional

comfort stay

overall is good nice and quiet..but the pool is quite far abit..need to cross the road although the road is not busy.staffs are friendly & helpful..room are good nice and cooling..would recommend friends to stay at the hotel..I and family had a great time stay there..
Verified

4/10 Fair

Kamarnya sepertinya sudah lama, kami pesan 4 kamar, sprei, sarung semua bau dan kuning, kami harus malam2 minta diganti. room servicenya sepertinya cuma 1 orang saja, karena pergantian sprei, sarung 4 kamar dikerja oleh 1 orang, yang menyebabkan kami harus menunggu, apalagi kami ada bawa anak di bawah 2 tahun. Di ukuran kamar dengan kasur besar, dan ditinggal oleh 2 orang, kami hanya diberikan 1 pasang sendal hotel, itu terjadi di 4 kamar. Sebelum kami check in, kami minta 4 kamar diatur agar bertetangga. tapi hasil nihil. Sampai kejadian inap sampai besoknya, bapa saya penderita stroke, dan ibu saya sedang keluar. bapa sendiri di kamar, hal seperti ini sangat bahaya sekali, andaikan kami diberikan kamar bertetangga, maka kami bisa menjaga bapa kami.
Verified

8/10 Very good

Good location and great price.
Verified

8/10 Very good

Close to Kepri Mall and Family Karaoke

Free pick-up from the ferry terminal. There is also shuttle service at 10am to Nagoya Hill. There was a lot of mosquitoes in our room. The room service came and sprayed repellent immediately - prompt service.