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Hotel Arenal

3.5 star property
Hotel with 2 outdoor pools, near Arenal Park

Choose dates to view prices

Located close to Arenal Park and Ethno-folkloric Museum, Hotel Arenal offers a warm welcome with breakfast, a poolside bar, and an inviting terrace. Relax in the sauna or steam room, indulge in a massage or take advantage of 2 outdoor pools with sun loungers. Previous guests rave about their stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Airport transfer
  • Pool
  • Free breakfast
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Fitness center
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Conference center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY498
CNY498 total
Nov 11 - Nov 12

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, laptop workspace

Double Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Rainfall showerhead
Private bathroom
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Rainfall showerhead
Balcony
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Bidet
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Rainfall showerhead
Private bathroom
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite individual

Minibar, in-room safe, desk, laptop workspace

Suite individual

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Rainfall showerhead
Balcony
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Bidet
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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9.0 out of 10, Wonderful, 28 reviews
The price is CNY326
CNY326 total
Nov 17 - Nov 18
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About the neighborhood

Map
Calle Beni # 340, Santa Cruz

What's nearby

  • Ethno-folkloric Museum - 5 min walk - 0.4 km
  • Plaza 24 de Septiembre - 6 min walk - 0.6 km
  • San Lorenzo Cathedral - 8 min walk - 0.7 km
  • Santa Cruz Zoo - 4 min drive - 2.5 km
  • Ventura Mall - 5 min drive - 4.2 km

Getting around

  • Santa Cruz (VVI-Viru Viru Intl.) - 27 min drive
  • Santa Cruz de la Sierra Station - 11 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Maratulde - ‬3 min walk
  • ‪Vintage Bar - ‬3 min walk
  • ‪Café Bar Mermón - ‬3 min walk
  • ‪La Fábrica de Bianca Flor - Centro - ‬5 min walk
  • ‪Bistro La Casona - ‬4 min walk

About this property

Hotel Arenal

When visiting Santa Cruz, Hotel Arenal is a great choice to consider. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include 2 outdoor pools, a poolside bar, and a fitness center.

At a glance

DONE

Hotel size

    • 53 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Spa services
  • Sauna
  • Steam room
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15.00 per person (one-way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Arenal Santa Cruz
Hotel Arenal Santa Cruz
Hotel Arenal Hotel
Hotel Arenal Santa Cruz
Hotel Arenal Hotel Santa Cruz

Frequently asked questions

Is there a pool at Hotel Arenal?

Yes, there are 2 outdoor pools.

Are pets allowed at Hotel Arenal?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Arenal?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Arenal?

Yes, an airport shuttle is available. The charge is USD 15.00 per person one-way.

What are the check-in and check-out times at Hotel Arenal?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Hotel Arenal and nearby?

Hotel Arenal has 2 outdoor pools and a sauna, as well as a steam room.

Are there restaurants at or near Hotel Arenal?

Yes, there's an onsite restaurant that offers international cuisine.

What's the area around Hotel Arenal like?

Hotel Arenal is in the heart of Santa Cruz, a short 6-minute walk from Plaza 24 de Septiembre and 6 minutes' walk from San Lorenzo Cathedral.

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