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El Santuario Resort & Spa

4.0 star property
Mountain hotel in Valle de Bravo with 2 restaurants and 2 outdoor pools

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Photo gallery for El Santuario Resort & Spa

Dine in style with a serene view overlooking the water.
Relax in a serene space with a large bed, nightstand, and unique textured wall design.
Relax by the serene infinity pool overlooking a tranquil lake and distant mountains.
Situated on a grassy slope, this building features a curved facade and large glass windows.
Unique stone structure with a circular dome and arched entrance, surrounded by natural stone steps and a tranquil setting.
El Santuario Resort & Spa offers a tranquil retreat by the lake, with lush gardens and serene pools. Unwind at one of two outdoor pools, indulge in international cuisine at an on-site restaurant or rejuvenate with a hot stone massage. Previous guests rave about the helpful staff.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Room service
  • Conference center
  • 7 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service
  • Premium bedding
The current price is CNY1,280
CNY1,600 total
includes taxes & fees
Aug 11 - Aug 12

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Room, Mountain View

Relax in a cozy retreat with a large bed, brick accent wall, and stylish headboard.

Junior Room, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Two Bedroom Family Villa

Relax in this serene bedroom with a large bed, seating area, and stunning views of palm trees and water.

Two Bedroom Family Villa

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Private plunge pool
Kitchen
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Hair dryer
  • 149 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Master Suite Doble

Relax in this spacious room with a large bed, desk, and TV, offering a view of the outdoors.

Master Suite Doble

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Day bed
Hair dryer
  • 46 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, Mountain View

Relax in a serene space with a hot tub and lake views through the large window.

Junior Suite, Mountain View

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Private plunge pool
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Day bed
Hair dryer
  • 40 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Garden Suite

Relax in this stylish room with a sofa set, coffee table, and compact kitchenette.

Garden Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Smart TV
Hypo-allergenic bedding
Day bed
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
  • 45 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Studio Suite

Relax in a spacious room with a large bed, nightstand, and slippers at the ready.

Basic Studio Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite King

Cozy retreat with a small bed, bedside table, and TV, plus a seating area and window with an outside view.

Master Suite King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Family Suite

Relax in a serene space with a large bed, glass-enclosed shower, and a wooden ceiling with exposed beams.

Two Bedroom Family Suite

7.4 out of 10
Good
(3 reviews)

Highlights

Individually furnished
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
2 bathrooms
  • 136 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for City Studio Suite

Relax in a serene bedroom with a large bed, sofa, and mirror.

City Studio Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Lago

Relax in a spacious room with a large bed, glass partition, and dining area.

Suite Lago

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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8.4 out of 10, Very Good, 1,002 reviews
The price is CNY815
CNY979 total
includes taxes & fees
Aug 14 - Aug 15
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About the neighborhood

Map
Carretera a Colorines Km. 4.5, Valle de Bravo, MEX, 51200

What's nearby

  • Valle de Bravo Dam - 1 min walk - 0.0 km
  • Casa De Oración Carmel Maranatha OCD - 6 min drive - 4.6 km
  • Central Square - 11 min drive - 9.1 km
  • Saint Francis of Assisi Church - 11 min drive - 9.1 km
  • Avandaro Waterfall - 17 min drive - 12.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 136 min drive

Restaurants

  • ‪Restaurante los Veleros - ‬10 min drive
  • ‪Tacos el Tripa - ‬9 min drive
  • ‪Pizzas Doña Fide - ‬9 min drive
  • ‪Birria el Amigo Erasmo - ‬5 min drive
  • ‪Salon los Girasoles - ‬9 min drive

About this property

El Santuario Resort & Spa

El Santuario Resort & Spa is a great choice for a stay in Valle de Bravo. Guests can visit the spa to be pampered with hot stone massages, facials, or body treatments, and Naha, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, a bar/lounge, and a snack bar/deli. The room service and helpful staff get good marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 135 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) on weekday mornings 7:30 AM–12:30 PM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Tennis lessons
  • Kayaking
  • Mountain climbing nearby
  • Skydiving nearby

Working away

  • 7 meeting rooms
  • Conference center (377 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 2 outdoor pools
  • Full-service spa
  • Reception hall

Accessibility

  • Front entrance ramp

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa El Santuario. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Naha - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately MXN 540 per person

Children & extra beds

  • Rollaway beds are available for MXN 200.0 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

El Santuario Resort Residences Valle de Bravo
El Santuario Resort Residences
El Santuario Residences Valle de Bravo
El Santuario Residences
El Santuario Resort Valle de Bravo
El Santuario Resort
El Santuario Valle de Bravo
El Santuario
El Santuario Resort Spa
El Santuario & Spa Valle Bravo
El Santuario Resort & Spa Hotel
El Santuario Resort & Spa Valle de Bravo
El Santuario Resort & Spa Hotel Valle de Bravo

Frequently asked questions

Does El Santuario Resort & Spa offer free cancellation for a full refund?

Yes, El Santuario Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at El Santuario Resort & Spa?

Yes, there are 2 outdoor pools.

Are pets allowed at El Santuario Resort & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at El Santuario Resort & Spa?

Yes, there's free self and valet parking.

What are the check-in and check-out times at El Santuario Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:30 AM.

What is there to do at El Santuario Resort & Spa and nearby?

Have fun with onsite activities such as kayaking, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. El Santuario Resort & Spa also has spa services and a picnic area, as well as a garden.

Are there restaurants at or near El Santuario Resort & Spa?

Yes, there are 2 onsite restaurants, featuring international cuisine and poolside dining.

What's the area around El Santuario Resort & Spa like?

El Santuario Resort & Spa is located a short 1-minute walk from Valle de Bravo Dam.

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El Santuario Resort & Spa Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
View
Spa

What guests liked

  • The Spa offered great therapists and a blissful experience. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great place, food atmosphere, loved it.
Jessica, 3-night trip

10/10 Excellent

Amazing location. To rest and forget about the city and feel a Connection with nature.
Ricardo, 2-night trip

10/10 Excellent

Excelente
Luis Alfredo, 1-night trip

10/10 Excellent

Todo excelente.
Jonathan, 2-night trip

10/10 Excellent

Very good spot
Alan, 2-night trip

10/10 Excellent

We very much enjoyed our 2 night stay at El Santuario! The location is breathtaking. We went Monday through Wednesday, so the resort itself was pretty empty. We felt like we had the whole place to ourselves! The room was clean, the view was gorgeous, and the bed was comfortable. We went to the Spa and felt total bliss. It was magical. For any non-Spanish speaking travelers who come here, it's important to know some basic Spanish because we only interacted with a few staff that spoke English. Overall, we would highly recommend El Santuario to anyone who is looking for a serene spot to relax and reset. Valle de Bravo, Mexico is a gorgeous area and while we didn't leave the resort, we would have absolutely loved to explore the little lake town.
Taylor, 2-night trip

10/10 Excellent

.
Rosa María, 1-night trip

8/10 Good

Little sad that I didn't get a promised room upgrade through Expedia or my welcome amenity. Also a little sad the food wasn't as good expected and the spa wasnt working.
joshua, 1-night trip

10/10 Excellent

Highly recommend
Adrian, 2-night trip

8/10 Good

2 3
Gilberto, 2-night trip

10/10 Excellent

Excelente
LUIS ENRIQUE, 4-night trip

10/10 Excellent

Great piece in Valle, excellent general manager, always willing to help
PEDRO, 2-night trip

2/10 Terrible

In short stay away. The property needs ALOT of maintenance. The pool tiles are coming undone and the water was filled with bugs. Additionally there is NO AIR CONDITIONING in any of the rooms. With temperatures reaching 100 degrees and excessive humidity it’s almost criminal to not have AC. The rooms are unbearable to sleep in at night. The food was mediocre and due to a conference on site we were treated like second class citizens. One of the restaurants was closed and when I asked to speak to a manager about the room we were given they never followed up with us. Overall very very disappointed with the hotel, property, and rooms. As gold members we weren’t given the upgrade, weren’t given late check out, and had to beg for a 20% discount which was included in our package. Wouldn’t recommend and wish they would have just canceled my reservation if they were too busy with a conference that weekend.
Soledad, 1-night trip

8/10 Good

a
Francisca, 3-night trip

4/10 Poor

Pools were old and dirty. Very noisy hotel and they don't have Air Conditioning. inconvenient location. Room service food was horrible. Do not recommend it at all. Staff did what they could but to no avail. Great massage! Not worth the price.
Yuridia, 4-night trip

10/10 Excellent

Tranquilidad y limpieza
Jennifer, 3-night trip

10/10 Excellent

Original alberca en recamara
J. Jesús, 3-night trip

10/10 Excellent

Simplemente hermoso hotel, para adultos sin duda ya que es una temática de meditación y descanso. Regresaremos mi esposa y un servidor sin duda!!
Alejandro, 1-night trip

10/10 Excellent

Un lugar de descanso, bien pensado y sumamente cuidado
Maria Esther, 2-night trip

8/10 Good

Muy caro todo
Ana Patricia, 4-night trip

8/10 Good

El lugar es precioso , la atención muy buena, . Solo que nuestra habitación era algo ruidosa por alguna razón se escuchaba cada 10 minutos que se activaba una bomba de agua
Verónica Alicia, 2-night trip

10/10 Excellent

Viviana, 2-night trip

10/10 Excellent

Jonathan, 2-night trip

10/10 Excellent

RIVELINO, 1-night trip

10/10 Excellent

El Santuario es una excelente opción para quien busca un ambiente relajado, de paz y armonía. Las habitaciones del lago son hermosas, tienen una vista espectacular y son totalmente nuevas. La comida en los dos restaurantes es deliciosa, todo lo que probamos nos encantó. La atención de todo el personal es sobresaliente, todos muy atentos y siempre dispuestos a ayudarte. Tienen actividades guiadas como meditaciones y clase de yoga. Mi único pero es que la temperatura de las albercas es templada y para el clima de Valle siento que si le hace falta un poco más de calor, igual en la regadera, cuando nos bañamos la primera vez no había agua caliente. Sin duda regresaré en una estancia más larga.
Ana Laura, 1-night trip