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El Santuario Resort & Spa

4.0 star property
Mountain hotel in Valle de Bravo with 2 restaurants and 2 outdoor pools

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El Santuario Resort & Spa offers a tranquil retreat by the lake, with lush gardens and serene pools. Unwind at one of two outdoor pools, indulge in international cuisine at an on-site restaurant or rejuvenate with a hot stone massage. Previous guests rave about the helpful staff.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Room service
  • Conference center
  • 7 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service
  • Premium bedding
The current price is CNY1,012
CNY1,265 total
includes taxes & fees
May 17 - May 18

Why we love this property

Work and play retreat
This hotel features seven meeting rooms and a conference center for business needs. After work, indulge in spa services, massages, or tennis.
Culinary paradise
Dive into international cuisine at 2 restaurants, with poolside dining available. A sleek bar awaits for evening drinks, and buffet breakfast starts each day.
Mountain lake escape
Located in the mountains on a picturesque lake, this hotel offers kayaking adventures. Visitors can relax on the terrace or enjoy the picnic area.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Junior Suite, Mountain View

9.2 out of 10
Wonderful
(13 reviews)
  • Partial lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Master Suite Doble

Master Suite Doble | Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite Doble

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Garden Suite

Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Premium bedding, in-room safe, iron/ironing board, bed sheets

Two Bedroom Family Suite

7.4 out of 10
Good
(3 reviews)
  • 136 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Family Villa

Two Bedroom Family Villa | Premium bedding, in-room safe, iron/ironing board, bed sheets

Two Bedroom Family Villa

8.0 out of 10
Very good
(2 reviews)
  • 149 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite Lago

Suite Lago | Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Lago

9.4 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, Mountain View

Junior Room, Mountain View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Junior Room, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Master Suite King

Master Suite King | Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Studio Suite

Basic Studio Suite | Premium bedding, in-room safe, iron/ironing board, bed sheets

Basic Studio Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, in-room safe, iron/ironing board, bed sheets

Deluxe Twin Room

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

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CNY1,460 total
includes taxes & fees
May 16 - May 17
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About the neighborhood

Map
Carretera a Colorines Km. 4.5, Valle de Bravo, MEX, 51200

What's nearby

  • Valle de Bravo Dam - 2 min walk - 0.2 km
  • Hridaya Club Garden - 6 min drive - 2.3 km
  • Casa De Oración Carmel Maranatha OCD - 19 min drive - 6.4 km
  • Velo de Novia Waterfalls - 35 min drive - 18.5 km
  • Monarch Butterfly Biosphere Reserve - 44 min drive - 31.2 km

Getting around

  • Benito Juarez International Airport (MEX) - 157 min drive

Restaurants

  • ‪Tacos y flautas Danny - ‬4 min drive
  • ‪Birria El Amigo Erasmo - ‬5 min drive
  • ‪Valle di Garda - ‬10 min drive
  • ‪Restaurante Los Veleros - ‬11 min drive
  • ‪Tacos El Tripa - ‬9 min drive

About this property

El Santuario Resort & Spa

El Santuario Resort & Spa is a great choice for a stay in Valle de Bravo. Guests can visit the spa to be pampered with hot stone massages, facials, or body treatments, and Naha, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, a bar/lounge, and a snack bar/deli. The room service and helpful staff get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 135 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) on weekday mornings 7:30 AM–12:30 PM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Tennis lessons
  • Kayaking
  • Mountain climbing nearby
  • Skydiving nearby

Working away

  • 7 meeting rooms
  • Conference center (377 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 2 outdoor pools
  • Full-service spa
  • Reception hall

Accessibility

  • Front entrance ramp

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa El Santuario. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Naha - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately MXN 540 per person

Children & extra beds

  • Rollaway beds are available for MXN 200.0 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

El Santuario Resort Residences Valle de Bravo

El Santuario Resort Residences

El Santuario Residences Valle de Bravo

El Santuario Residences

El Santuario Resort Valle de Bravo

El Santuario Resort

El Santuario Valle de Bravo

El Santuario

El Santuario Resort Spa

El Santuario & Spa Valle Bravo

El Santuario Resort & Spa Hotel

El Santuario Resort & Spa Valle de Bravo

El Santuario Resort & Spa Hotel Valle de Bravo

Frequently asked questions

Does El Santuario Resort & Spa offer free cancellation for a full refund?

Yes, El Santuario Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at El Santuario Resort & Spa?

Yes, there are 2 outdoor pools.

Are pets allowed at El Santuario Resort & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at El Santuario Resort & Spa?

Yes, there's free self and valet parking.

What are the check-in and check-out times at El Santuario Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:30 AM.

What is there to do at El Santuario Resort & Spa and nearby?

Have fun with onsite activities such as kayaking, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. El Santuario Resort & Spa also has spa services and a picnic area, as well as a garden.

Are there restaurants at or near El Santuario Resort & Spa?

Yes, there are 2 onsite restaurants, featuring international cuisine and poolside dining.

What's the area around El Santuario Resort & Spa like?

El Santuario Resort & Spa is located a short 9-minute walk from Valle de Bravo Dam.

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Reviews

El Santuario Resort & Spa Reviews

8.2

Very Good

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The Spa offered great therapists and a blissful experience. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
View
Spa

Reviews

Verified

10/10 Exceptional

Fabulous location
Mary, 1-night trip
Verified

10/10 Exceptional

Very good spot
Alan, 2-night trip
Verified

8/10 Very good

The new rooms don't have the best view but are in excellent condition. The Old rooms, which are the most expensive, are extremely hot. I would return to the new section because the hotel has many other communal area views. The service is excellent. The Spa has great therapists. The food is good and offers healthy options.
bertha, 2-night trip
Verified

10/10 Exceptional

We very much enjoyed our 2 night stay at El Santuario! The location is breathtaking. We went Monday through Wednesday, so the resort itself was pretty empty. We felt like we had the whole place to ourselves! The room was clean, the view was gorgeous, and the bed was comfortable. We went to the Spa and felt total bliss. It was magical. For any non-Spanish speaking travelers who come here, it's important to know some basic Spanish because we only interacted with a few staff that spoke English. Overall, we would highly recommend El Santuario to anyone who is looking for a serene spot to relax and reset. Valle de Bravo, Mexico is a gorgeous area and while we didn't leave the resort, we would have absolutely loved to explore the little lake town.
Taylor, 2-night trip
Verified

4/10 Fair

Pools were old and dirty. Very noisy hotel and they don't have Air Conditioning. inconvenient location. Room service food was horrible. Do not recommend it at all. Staff did what they could but to no avail. Great massage! Not worth the price.
Yuridia, 4-night trip
Verified

10/10 Exceptional

The place is wonderful, a real treat to be next to the lake.
ROMY, 2-night trip
Verified

10/10 Exceptional

Lake View, clean room, friendly staff.
Sergio, 1-night trip
Verified

10/10 Exceptional

Nice hotel
Claudia Alejandra, 4-night trip
Verified

10/10 Exceptional

Great place, food atmosphere, loved it.
Jessica, 3-night trip
Verified

10/10 Exceptional

Todo excelente!
Ana Luisa, 2-night trip
Verified

10/10 Exceptional

Excelente todo
Felipe, 2-night trip
Verified

10/10 Exceptional

Great
Francisco, 3-night trip
Verified

10/10 Exceptional

Amazing location. To rest and forget about the city and feel a Connection with nature.
Ricardo, 2-night trip
Verified

10/10 Exceptional

EXCELENTE
Nissim, 3-night trip
Verified

10/10 Exceptional

Excelente
Luis Alfredo, 1-night trip
Verified

10/10 Exceptional

Todo excelente.
Jonathan, 2-night trip
Verified

10/10 Exceptional

Excelente
SAMUEL ALFONSO, 1-night trip
Verified

10/10 Exceptional

Restaurant is overpriced
Jeen, 4-night trip
Verified

10/10 Exceptional

Highly recommend
Adrian, 2-night trip
Verified

10/10 Exceptional

Everything
Antonio, 3-night trip
Verified

10/10 Exceptional

Excelente
LUIS ENRIQUE, 4-night trip
Verified

10/10 Exceptional

Great piece in Valle, excellent general manager, always willing to help
PEDRO, 2-night trip
Verified

10/10 Exceptional

.
Rosa María, 1-night trip
Verified

8/10 Very good

Expensive
miguel, 1-night trip
Verified

8/10 Very good

Little sad that I didn't get a promised room upgrade through Expedia or my welcome amenity. Also a little sad the food wasn't as good expected and the spa wasnt working.
joshua, 1-night trip