Best Western Plus is our hotel chain of choice for travel in Western Canada. I don't think we will be staying at this Kamloops location again. On the plus side, beds were comfortable, everything was clean. Compared to BWP properties, it doesn't shine. The coffee machine in the lobby was out of service, the shower head in the room was loose (still serviceable), the towel storage for the shower were on the opposite side of the bathroom (someone not thinking), there was no welcome fruit or cookies at check-in (like many other properties have), and the breakfast was at the minimum standard to meet BWP standards.