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Sheraton Grand Hangzhou Binjiang Hotel

5.0 star property
Luxury hotel in Hangzhou with 2 restaurants and indoor pool

Choose dates to view prices

Overlooking West Lake, Sheraton Grand Hangzhou Binjiang Hotel offers a tranquil retreat with yoga classes at the 24-hour health club. Enjoy a delicious breakfast or brunch in one of two on-site restaurants, then take advantage of free WiFi and an indoor pool. Helpful staff have left lasting impressions on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • 24-hour room service
  • Conference center
  • Business center
  • Meeting rooms
  • Limo/town car service
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
The current price is CNY692
CNY807 total
includes taxes & fees
May 24 - May 25

Why we love this property

Diverse dining options
Chinese and international restaurants tempt culinary explorers at this hotel. A bar adds to the appeal. Buffet breakfast includes vegan and vegetarian options.
Indulgent sleep retreat
Rainfall showerheads refresh while hypo-allergenic premium bedding beckons. Turndown service adds luxury, with bathrobes and 24-hour room service.
Rooftop garden paradise
Marvel at the lush rooftop garden sanctuary. This luxury hotel offers a tranquil escape with stunning greenery above the city bustle.

Room options

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Showing 8 of 8 rooms

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Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Beds, Club Lounge Access, Guest Room

Premium bedding, minibar, in-room safe, desk

2 Double Beds, Club Lounge Access, Guest Room

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for 1 King Bed, Club Lounge Access, Guest Room

Premium bedding, minibar, in-room safe, desk

1 King Bed, Club Lounge Access, Guest Room

  • City view
  • Sleeps 3
  • 1 King Bed

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Club Suite, 1 King Bed, Corner | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, Corner

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, River View

Club Suite, 1 King Bed, River View | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, River View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, River View, Corner

Club Suite, 1 King Bed, River View, Corner | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, River View, Corner

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed, River View, Guest Room

1 King Bed, River View, Guest Room | Premium bedding, minibar, in-room safe, desk

1 King Bed, River View, Guest Room

  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Sofitel Hangzhou Westlake
Shangcheng
  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.4 out of 10, Very Good, 521 reviews
The price is CNY680
CNY793 total
includes taxes & fees
Jun 1 - Jun 2
Sofitel Hangzhou Westlake
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About the neighborhood

Map
1769 Jiang Hong Road, Binjiang District, Hangzhou, Zhejiang, 310052

What's nearby

  • Quiantang River Bridge - 4 min drive - 4.4 km
  • Hangzhou Olympic Sports Center - 5 min drive - 4.5 km
  • Qinghefang Old Street - 5 min drive - 5.6 km
  • Hangzhou Grand Theatre - 6 min drive - 6.4 km
  • West Lake - 6 min drive - 6.9 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive
  • Hangzhou Station - 10 min drive
  • Hangzhou Railway Station (HZD) - 11 min drive
  • South Railway Station - 18 min drive
  • Changhe Station - 19 min walk
  • Jiangling Road Station - 24 min walk

Restaurants

  • ‪大川日本料理 - ‬15 min walk
  • ‪Sheraton Grand Club Lounge - ‬7 min walk
  • ‪星巴克 - ‬10 min walk
  • ‪Blue Frog 蓝蛙 - ‬10 min walk
  • ‪于屿城火锅 - ‬15 min walk

About this property

Sheraton Grand Hangzhou Binjiang Hotel

When you stay at Sheraton Grand Hangzhou Binjiang Hotel, you'll be within a 10-minute drive of West Lake and Leifeng Pagoda. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Yue Chinese Restaurant, one of 2 restaurants, which serves Chinese cuisine and is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour health club, and a 24-hour fitness center.

At a glance

DONE

Hotel size

    • 301 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    • Limited self and valet parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • Yoga classes

Working away

  • Business center
  • Meeting rooms
  • Conference center (18299 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour health club
  • An indoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Hand-held showerheads
  • Height-adjustable showerhead
  • Grab bar in shower
  • Shower grab bar height (inches): 28
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 47-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Yue Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Feast Signature - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: CNY 16.6 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 198 for adults and CNY 99 for children

Children & extra beds

  • Rollaway beds are available for CNY 350 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sheraton Grand Hangzhou Binjiang

Hotel Sheraton Grand Hangzhou Binjiang Hotel Hangzhou

Hangzhou Sheraton Grand Hangzhou Binjiang Hotel Hotel

Hotel Sheraton Grand Hangzhou Binjiang Hotel

Sheraton Grand Hangzhou Binjiang Hotel Hangzhou

Sheraton Grand Hotel

Sheraton Grand

Sheraton Hangzhou Binjiang

Sheraton Hangzhou Binjiang

Sheraton Grand Hangzhou Binjiang Hotel Hotel

Sheraton Grand Hangzhou Binjiang Hotel Hangzhou

Sheraton Grand Hangzhou Binjiang Hotel Hotel Hangzhou

Frequently asked questions

Does Sheraton Grand Hangzhou Binjiang Hotel offer free cancellation for a full refund?

Yes, Sheraton Grand Hangzhou Binjiang Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Grand Hangzhou Binjiang Hotel?

Yes, there's an indoor pool.

Are pets allowed at Sheraton Grand Hangzhou Binjiang Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Sheraton Grand Hangzhou Binjiang Hotel?

Yes, there's free self and valet parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Sheraton Grand Hangzhou Binjiang Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at Sheraton Grand Hangzhou Binjiang Hotel and nearby?

Onsite recreation at Sheraton Grand Hangzhou Binjiang Hotel includes yoga. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour health club and a garden.

Are there restaurants at or near Sheraton Grand Hangzhou Binjiang Hotel?

Yes, there are 2 onsite restaurants, featuring Chinese cuisine.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

8.8

Staff & service

9.0

Property conditions & facilities

Popular mentions

Location
View
Walking

Reviews

Verified

10/10 Exceptional

Just a wonderful place for work, relaxation and shopping
andy, 3-night trip
Verified

10/10 Exceptional

Highly Recommended Hotel

The staff is very helpful, nice, and supportive. The room is clean.
Lai Pong, 2-night trip
Verified

10/10 Exceptional

good place and clean room
jingyao, 1-night trip
Verified

10/10 Exceptional

As a Japanese guest, I stayed at this hotel and had no issues with communication since most of the staff could speak English. They were very polite and accommodating, allowing me to enjoy a comfortable stay without any inconvenience. There was always someone at the front desk, which made me feel secure. I would definitely like to stay at this hotel again.
MITSURU, 2-night trip
Verified

10/10 Exceptional

Good view
KOSHU, 2-night trip
Verified

10/10 Exceptional

Comfortable

Comfortable and large room. But take note there is a charge for use of disposable amenities like toothbrush and even hand soap (apparently a city council initiative). Nice view and location.
1-night trip
Verified

8/10 Very good

river walk is exceptional

fantastic hotel. great location. my only complaint is they must have some mattress protector on the beds, they don't breathe well so i'm sweating at night. walking distance to the mall is also great. and you get get a several mile walk in next to the river. very scenic and the boardwalk is right across from the hotel. highly recommended to take a walk at night.
Jacob, 2-night trip
Verified

6/10 Good

I recently stayed at the Sheraton Grand Hangzhou Binjiang Hotel and had a mix of experiences during my visit. Upon arrival, my check-in process was seamless. The staff was welcoming and efficient, making it a pleasant start to my stay. The hotel exudes a certain elegance, and the amenities appeared to be well-maintained. One of the highlights of my stay was dining at the Yue Chinese Restaurant. The food was exceptionally good, and I highly recommend making a reservation in advance, as the seating is quite limited. The culinary experience alone makes it worth a visit. However, my experience took a turn later in the evening. After returning from dinner around midnight, I discovered that the air-conditioning in my room had broken down. This was especially frustrating because, after a long day, I was looking forward to a comfortable night’s sleep. Despite the staff's efforts to remedy the situation, the repairs were not completed until nearly 2 AM. This delay was quite tiring and disrupted my rest significantly. While the initial service and dining experience were commendable, the breakdown and subsequent resolution dampened my overall experience. I hope that improvements can be made to ensure better maintenance in the future. I would still consider staying here again, but perhaps with a little more caution regarding room conditions.
Hugo, 1-night trip
Verified

10/10 Exceptional

fine
QinWen, 2-night trip
Verified

8/10 Very good

Good
Mansfield, 1-night trip
Verified

6/10 Good

Hotel is definitely NOT as clean as a typical 5 star hotel… Location is excellent to have a walk along Qiantang river.
2-night trip
Verified

6/10 Good

Check in rất lâu, bữa sáng không ngon
Dai, 3-night trip
Verified

8/10 Very good

muy buen hotel

fantastico. no le pongo 5 estrellas porque un cafe que en china cuesta 30 centimos, te lo cobran a 7 usd. por lo demas, perfecto.
Jose M, 8-night trip
Verified

6/10 Good

Quartos ótimos e sem carpete, algo raro na china. Café da manhã muito bom.
Katia Maria Nardini, 1-night trip
Verified

10/10 Exceptional

清潔感があり非常に良かった
T, 1-night trip
Verified

8/10 Very good

还可以，入门级别的五星，整体条件都不错。只是给的景观大床房房间不规则，睡着不舒服。
Clark, 1-night trip
Verified

10/10 Exceptional

nice hotel, but no shops around at night.
Cheuk Hong, 1-night trip
Verified

8/10 Very good

A well located hotel not too far from the Airport, train station and the business districts of Hangzhou. Comfortable and good service as you would expect from a Sheraton hotel. The gym would benefit from more gear, but you could still enjoy a reasonable workout. Breakfast was fresh.
Fredrik, 1-night trip
Verified

8/10 Very good

Bra hotell för affärsresa

Klassiskt Sheraton hotell med det man behöver på resan. Gym kunde gärna vara lite mer utrustat, men ok.
Fredrik, 1-night trip
Verified

4/10 Fair

Avoid check in/out

Check in and check our was awful .. check out 7am no one on check out desk had to go find someone
Edward, 1-night trip
Verified

10/10 Exceptional

酒店位置很好，毗邻钱塘江，酒店设施较新，服务人员热情周到。
xinzheng, 2-night trip
Verified

10/10 Exceptional

The excellent business hotel in Hangzhou.

The Staff is very kind and good English speaking. The room is cozy and clean. The breakfast restaurant's food are good enough for the foreigners and staffs is very nice and friendly. I appreciate this restaurant staff's service.
LUCKY STAR, 3-night trip
Verified

4/10 Fair

Always stay in this hotel but this time they changed the service and conditions, first they wanted to changed to twin bed and they were so impolite
CAROLINA, 1-night trip
Verified

10/10 Exceptional

Newer Hotel.

Very new hotel. If you "have" to be in Hangzhou China, I recommend this hotel.
gerald, 2-night trip
Verified

8/10 Very good

Internet is slow
tu, 2-night trip