Hotel Casa Palopó - Relais & Chateaux

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On the shores of Lake Atitlán, Hotel Casa Palopo offers a tranquil retreat. Savor breakfast on the beachfront, unwind with a spa treatment or at the gym. The helpful staff have impressed past guests with their attentive service.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • Airport shuttle
  • Terrace
  • Garden
  • Library
  • Lobby fireplace

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is CNY1,747
CNY2,306 total
includes taxes & fees
Jun 7 - Jun 8

Why we love this property

Taste with a view
Experience garden and beachfront dining at 2 restaurants. The bar adds evening allure, while free continental breakfast provides the perfect morning start.
Nature's playground
Situated in the mountains, this hotel offers exciting kayaking adventures for thrill-seekers. A charming terrace provides the perfect spot for mountain gazing.
Luxury poolside lounging
This luxury hotel boasts an outdoor pool area with comfortable loungers. Perfect for soaking up the sun in serene, upscale surroundings.

Room options

Available filters for rooms
Showing 16 of 16 rooms

Deluxe Room (San Marcos)

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 15 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room (San Juan)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Deluxe Room (San Lucas)

  • Lake view
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Junior Suite (San Pablo)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite (Santa Catarina Master)

  • Lake view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite (Atitlan Master)

  • Lake view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite (San Antonio)

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite (Toliman)

  • Lake view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

San Rafael Deluxe

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Santiago Junior Suite

  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

San Francisco Superior

  • Partial lake view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

San Pedro Jr Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Partial lake view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

San Andres Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • Partial lake view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Santa Clara Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Cerro de Oro Grand Master Suite

  • Lake view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Villa (Palopo)

  • Sleeps 6
  • 3 King Beds
  • Free WiFi

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About the neighborhood

Map
Kilometro 6.8, Carretera a San Antonio Palopó, Santa Catarina Palopo, Solola, 7011

What's nearby

  • Lake Atitlán - 2 min walk - 0.2 km
  • Santa Catarina Palopo Church - 16 min walk - 1.4 km
  • Pintando Santa Catarina Palopó - 2 min drive - 1.1 km
  • Panajachel Municipal Market - 14 min drive - 6.0 km
  • Church of Saint Francis - 14 min drive - 6.0 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 134 min drive
  • La Aurora Intl. Airport (GUA) - 41.1 miles/66.2 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurante El Cayuco - ‬8 min drive
  • ‪Crossroads Caffee - ‬8 min drive
  • ‪Restaurante El Atitlan - ‬8 min drive
  • ‪Delhi 6 - ‬8 min drive
  • ‪Circus Bar - ‬7 min drive

About this property

Hotel Casa Palopó - Relais & Chateaux

When you stay at Hotel Casa Palopó - Relais & Chateaux, you'll be within a 15-minute walk of Pintando Santa Catarina Palopó and Lake Atitlán. Guests can visit the spa to be pampered with massages, facials, or body scrubs, and 6.8 Palopó, one of 2 restaurants, serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 15 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 2 PM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 6 AM - 9:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 10
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)

What to do

  • Helicopter/airplane tours
  • Kayaking
  • Boat tours
  • Shopping
  • Ecotours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Communal living room
  • Fitness center
  • An outdoor pool
  • Designer stores on site
  • Full-service spa

Accessibility

  • Accessible airport shuttle
  • Upper floors accessible by stairs only

Room amenities

Home comfort

  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and manicures and pedicures.

Dining

6.8 Palopó - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, dinner, and light fare.
Kinnik - This beachfront steakhouse serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 400 per vehicle (roundtrip, maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for USD 75.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • The seasonal pool is open from January to December
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Casa Palopo Panajachel
Casa Palopo Panajachel
Hotel Casa Palopo Hotel
Hotel Casa Palopo Santa Catarina Palopo
Hotel Casa Palopo Hotel Santa Catarina Palopo

Frequently asked questions

Does Hotel Casa Palopó - Relais & Chateaux offer free cancellation for a full refund?

Yes, Hotel Casa Palopó - Relais & Chateaux does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Casa Palopó - Relais & Chateaux?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 6:00 PM.

Are pets allowed at Hotel Casa Palopó - Relais & Chateaux?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Casa Palopó - Relais & Chateaux?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Casa Palopó - Relais & Chateaux?

Yes, an airport shuttle is available. The charge is USD 400 per vehicle roundtrip.

What are the check-in and check-out times at Hotel Casa Palopó - Relais & Chateaux?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 2 PM.

What is there to do at Hotel Casa Palopó - Relais & Chateaux and nearby?

Have fun with onsite activities like kayaking and boat tours. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Casa Palopó - Relais & Chateaux also has a seasonal outdoor pool and a fitness center, as well as spa services and a garden.

Are there restaurants at or near Hotel Casa Palopó - Relais & Chateaux?

Yes, there are 2 onsite restaurants, featuring beachfront dining and garden views.

Does Hotel Casa Palopó - Relais & Chateaux have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Casa Palopó - Relais & Chateaux like?

Hotel Casa Palopó - Relais & Chateaux is a short 3-minute walk from Lake Atitlán and 12 minutes' walk from Santa Catarina Palopo Church.

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Reviews

Hotel Casa Palopó - Relais & Chateaux Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The property's pool areas, including the infinity pool, offer breathtaking views and a tranquil retreat. (10 reviews)
  • The spa offered divine massages and was a wonderful way to unwind with panoramic views. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
View
Room
Food
Lake
Breakfast
Luxury
Location
Amenities
Lobby

Reviews

Verified

10/10 Exceptional

Attentive staff, charming hotel that has an amazing view!
Shelly, 3-night trip
Verified

10/10 Exceptional

Top notch trained staff, a real upscale experience A bit pricey but worth every penny
Ran, 1-night trip
Verified

10/10 Exceptional

Amazing service. Staff went out of their way to take care of us.
Janet, 3-night trip
Verified

10/10 Exceptional

Excellent service, warm and kind staff, beautiful place.
Emmanuel, 5-night trip
Verified

10/10 Exceptional

Incredible hotel. Extremely attentive and helpful staff. Beautiful views. Overall, amazing accommodation.
Ariel, 1-night trip
Verified

10/10 Exceptional

Excellent service from all the staff, very welcoming and private at the same time, to be calm and relaxed
Roberto, 2-night trip
Verified

10/10 Exceptional

Simply the best! From the amazing,warm staff to the small details in the room to make me feel welcome and rested! The outdoor bath was so relaxing, along with the meditation kit, painting kit and the morning cacao boost! The pillows and bed were so comfortable as well. I loved everything!
penny, 2-night trip
Verified

8/10 Very good

Great location, nice views. Rooms are charming. Staff is friendly, however service is slow. Food at main restaurant is not good.
Thomas, 3-night trip
Verified

10/10 Exceptional

Beautiful property with excellent service. All smiles with an exceptional view of the lake. Really deserved to be 5 stars.
Fawzi, 3-night trip
Verified

2/10 Poor

Good location. Beautiful property. Really bad continental breakfast. Extremely overpriced food at the restaurant. Food quality is not good. Not many restaurant options around. Very dirty hot tub.
Masoud, 3-night trip
Verified

10/10 Exceptional

We arrived late due to a lot of traffic, the hotel was able to accommodate with a lovely dinner for us and remain open. Beautiful location and great staff.
Emil, 2-night trip
Verified

10/10 Exceptional

Amazing views and service
JORGE, 3-night trip
Verified

8/10 Very good

Scenic and restful
ruby, 1-night trip
Verified

10/10 Exceptional

The property was stunning. The staff was very friendly and attentive. We ate at both restaurants and thoroughly enjoyed the food. Will definitely visit again.
Norman, 2-night trip
Verified

10/10 Exceptional

Absolutely beautiful place! The views are simply stunning — you can enjoy breathtaking scenery right from your room. The service was excellent, very attentive and friendly. The entire property is peaceful and quiet — the perfect spot to relax and unwind. I would definitely recommend Casa Palopó to anyone looking for a serene and unforgettable experience.
Annely, 2-night trip
Verified

10/10 Exceptional

Stay here!

This hotel is extremely unique and special—some rooms are unlike any we have experienced before. The views are incredible.
1-night trip
Verified

10/10 Exceptional

The view was excellent, and the food was amazing
DIEGO, 1-night trip
Verified

10/10 Exceptional

Amazing views of the volcanoes and the Lake
Marco, 1-night trip
Verified

10/10 Exceptional

The views and property were breathtaking, the staff were unbelievably kind, welcoming, friendly, and warm. They really made us feel at home! We would highly recommend this property whenever visiting lake atitlan!
Kevin, 3-night trip
Verified

10/10 Exceptional

The outdoor dining space is incredible. Staff are very helpful and professional. Overall the property is beautiful and the stay was very relaxing.
Karen, 2-night trip
Verified

10/10 Exceptional

Most heavenly property on the planet ! We loved everything about it . Especially the infinity pool all the way up top / breathtakingly beautiful
Fadi, 3-night trip
Verified

8/10 Very good

The hotel, rooms and view is amazing! The staff is very helpful and there is great service. The drinks were great, the food and deserts were overhyped.
Elisa, 1-night trip
Verified

10/10 Exceptional

Casa Palopo and its’ staff are amazing! Paolo, Maritza, Giovanni, and Kevin made us feel extra special, almost like family! Will definitely be back!!!!
Manuel, 3-night trip
Verified

10/10 Exceptional

This is an outstanding property, One of the best that I have stayed in the world. The front desk staff, housekeeping staff, the sous chef, the wait staff, the turndown service staff, the staff that takes you to the hen farm, the views from their 2nd restaurant, beautifully decorated Kinnik - all possible because of their outstanding staff. The complimentary meditation kit, the french press, the kayak- all adds to the pleasantness of the stay. The beautifully decorated room A must visit if you are in Lake Atitlan. I will go back again!. Casa Palopo is an experience. THANK YOU Casa Palopo Staff.
Arundhati, 1-night trip
Verified

10/10 Exceptional

Casa Palopo is a very special place. Stunning views, beautiful rooms, friendly staff and incredible food. I’ll be back!
Todd, 4-night trip