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The Metropolitan Hotel

3.0 star property
Mackay hotel with restaurant and bar/lounge

Choose dates to view prices

Experience the vibrant atmosphere of The Metropolitan Hotel, where guests can unwind at the billiards table or explore nearby attractions. Enjoy a meal at the on-site restaurant and make use of convenient amenities like self parking and an ATM.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (8)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Air conditioning
  • ATM/banking services
  • Vending machine
  • Limited hour front desk
  • Banquet hall

Feel at home (6)

  • Microwave
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Free self parking
The current price is CNY542
CNY596 total
includes taxes & fees
Mar 30 - Mar 31

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Desk, iron/ironing board, free WiFi, bed sheets

1 Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for 2 Bedroom Aparment

2 Bedroom Aparment | Desk, iron/ironing board, free WiFi, bed sheets

2 Bedroom Aparment

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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includes taxes & fees
Mar 31 - Apr 1
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About the neighborhood

Map
17 Gordon Street, Mackay, QLD, 4740

What's nearby

  • Ken Burgess Orchid House - 10 min walk - 0.9 km
  • Mackay Enertainment and Convention Centre - 15 min walk - 1.3 km
  • Bluewater Lagoon - 17 min walk - 1.4 km
  • Caneland Central - 17 min walk - 1.4 km
  • Harrup Park - 5 min drive - 2.2 km

Getting around

  • Mackay, QLD (MKY) - 8 min drive
  • Mackay Station - 10 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 25 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Mojos - ‬8 min walk
  • ‪Zambrero - ‬7 min walk
  • ‪Metropolitan Hotel - ‬1 min walk
  • ‪Woodman's Axe - ‬7 min walk

About this property

The Metropolitan Hotel

When visiting Mackay, The Metropolitan Hotel is a great choice to consider. Guests looking for a bite to eat can check out The Metropolitan, which serves lunch and dinner.

At a glance

DONE

Hotel size

    • 6 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 10:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Pool table

Services

  • Front desk (limited hours)

Facilities

  • ATM/banking
  • Banquet hall

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Refrigerator
  • Microwave
  • Toaster

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

The Metropolitan - This bistro serves lunch and dinner.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Metropolitan Hotel Mackay
Metropolitan Mackay
Metropolitan Hotel Mackay
The Metropolitan Hotel Hotel
The Metropolitan Hotel Mackay
The Metropolitan Hotel Hotel Mackay

Frequently asked questions

Does The Metropolitan Hotel offer free cancellation for a full refund?

Yes, The Metropolitan Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Metropolitan Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Metropolitan Hotel?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at The Metropolitan Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10 AM. Late check-out is available for a charge. Contactless check-out is available.

Are there restaurants at or near The Metropolitan Hotel?

Yes, there's an onsite restaurant, The Metropolitan.

What's the area around The Metropolitan Hotel like?

The Metropolitan Hotel is a short 13-minute walk from Mackay Enertainment and Convention Centre and 17 minutes' walk from Bluewater Lagoon.

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Reviews

The Metropolitan Hotel Reviews

7.8

Good

7.6

Cleanliness

7.0

Location

7.6

Staff & service

6.8

Property conditions & facilities

Reviews

Verified

8/10 Very good

Great spacious affordable apartments
cathy, 1-night trip
Verified

8/10 Very good

The rooms have been recently renovated and are very nice
Jodie, 1-night trip
Verified

10/10 Exceptional

Property very nice and very accommodate staff.
Jonard, 6-night trip
Verified

10/10 Exceptional

Love staying at a pub.
David, 1-night trip
Verified

10/10 Exceptional

Lovely staff great stay
Rhonda, 1-night trip
Verified

8/10 Very good

Great food & friendly staff. Rooms were clean
Shakira, 4-night trip
Verified

8/10 Very good

Very clean,convenient to shops
Katherine, 2-night trip
Verified

10/10 Exceptional

Great staff
Peter, 1-night trip
Verified

10/10 Exceptional

Heathers communication was great especially Friday being a public holiday, great instructions on how to get the key. Room great and clean, beds comfortable as well
katrina, 1-night trip
Verified

10/10 Exceptional

Friendly and welcoming staff. Heather and her team couldn’t do enough for us; Nothing was a problem. Clean modern large suite. Great kitchen. Roomy bedrooms. Pleasantly surprised we had a very handy laundry within the unit. TV in each bedroom. Good AC. Plenty of towels and crisp bedlinen. Gave us a little bit of additional time to check out as my Dad has Parkinson’s and is slow to move in the mornings. Great location. Great price. 2nd time we have stayed here. Best kept secret in Mackay. Will be back!
Jolenta, 3-night trip
Verified

10/10 Exceptional

I liked everything but it was a bit noisy and it is understandable. Will be back
Louisa, 3-night trip
Verified

6/10 Good

Nettes Personal. Keine Zimmerreinigung. Belüftung der Küche sehr laut.
Katharina, 3-night trip
Verified

10/10 Exceptional

Very clean, completely renovated rooms. Fantastic hot showers. Crisp sheets. Great dining options downstairs in hotel. Close to everything in the city centre. Great price. Would return here again.
Jolenta, 3-night trip
Verified

4/10 Fair

Would be ideal for a smoker..

Would rate this one 2.5 ☆'s. Location was a plus thou near the bus stop.
1-night trip
Verified

6/10 Good

Staff were friendly. Close to facilities.

It was ok. Very buget friendly. Staff were friendly. Not recommended for single women.
Verified

8/10 Very good

Good country pub in the middle of Mackay.

It was wonderful to find a great value pub Accom in the middle of Mackay. Excellent value for money and also great food as well.
Verified

8/10 Very good

Centre of town, excellent value..

As a retiree one has to be careful and watch the pennies, this hotel ticks all the accomodation boxes with no compromise ..
Verified

4/10 Fair

Service leaves a lot to be desired

Would not recomend this hotel , no lights on entrance stairs, 2 lights in room not working, staff very rude when I required about my security deposit re enburstment, cheep and nasty, plenty better places to stay for a little more money.
Verified

8/10 Very good

Served the purpose for the type of accommodation required
Verified

8/10 Very good

Excellent location to Center of town, short walk t

I found the staff very friendly and willing to assist at all times. The food menu in the hotel is varied and also to an excellent standard. Well worth eating there.
Verified

8/10 Very good

Estada de una noche

Lugar correcto para passar una noche! Justo encima de una sala de juegos y de un bar. No ruidos molestos y jn equipo simpatico
Verified

8/10 Very good

Good position, great food.

We found it great value for money although the rooms lacked any eating utensils, the in house food was very nice. We will definitely stay there again.
Verified

6/10 Good

Razoável e econômico.

O hotel é anexo a um bar/restaurante e uma espécie de Cassino, que por aqui eles chamam de 'Pokies' e tem vários caça-níqueis. O check-in é feito no bar, inclusive, demoramos a entender que o hotel era ali mesmo. Para nós foi satisfatório, localização central e tarifa econômica. O quarto tinha uma boa cama e um bom banheiro. TV a cabo, geladeira (frigobar) e microondas. Atendeu nossas expectativas. É bem razoável.
Verified

8/10 Very good

Basic room close to the CBD

Basic room that was good value for the money. Comfortable mattress, clean linen, spotless shower and vanity sink. Stayed a couple of days and the room was serviced every day. Easy check in through the bar area. You can check out early despite what other reviews indicate.
Verified

8/10 Very good

Close to cbd and great meals.

A good old pub Accom with excellent meals and friendly staff. Very well priced overall.