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Princess Family Club Riviera - All Inclusive

5.0 star property
Luxury beachfront resort with spa, near El Camaleón Mayakoba Golf Course

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Photo gallery for Princess Family Club Riviera - All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
Property video
Family Room, Pool Access (Club) | Children's theme room
Meeting facility
Sports facility
Bask in the sun at Princess Family Club Riviera - All Inclusive, where a white sand beach and international cuisine await. Treat yourself to reflexology or a facial at Spa Princess, then enjoy fitness classes or basketball with helpful staff by your side.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Free breakfast
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 12 restaurants and 20 bars/lounges
  • Full-service spa
  • 12 outdoor pools
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 6 outdoor tennis courts
  • Health club
  • Beach umbrellas
  • Beach sun loungers

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
The current price is CNY1,567
CNY1,917 total
includes taxes & fees
Jun 29 - Jun 30

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Room (Club)

Family Room (Club) | 1 bedroom, free minibar, in-room safe, desk

Family Room (Club)

7.6 out of 10
Good
(39 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Separate bedroom
  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room, Pool Access (Club)

1 bedroom, free minibar, in-room safe, desk

Family Room, Pool Access (Club)

8.0 out of 10
Very good
(11 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Separate bedroom
  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

Similar properties

Table tennis, music library

Grand Riviera Princess - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.2 out of 10, Very Good, 3,983 reviews
The price is CNY1,366
CNY1,674 total
includes taxes & fees
Jun 29 - Jun 30
Grand Riviera Princess - All Inclusive
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About the neighborhood

Map
Prolongación 5ta Avenida Mza 20 Lote 06, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 19 min walk - 1.6 km
  • Gran Coyote Golf - 4 min drive - 2.5 km
  • El Camaleón Mayakoba Golf Course - 4 min drive - 2.5 km
  • Playa del Carmen Main Beach - 10 min drive - 8.4 km
  • Tres Rios Ecopark - 11 min drive - 7.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive
  • Cozumel Intl. Airport (CZM) - 13 miles/20.9 km

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬6 min walk
  • ‪Privilege Lounge - ‬16 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪Restaurante Hacienda - ‬7 min walk

About this property

Princess Family Club Riviera - All Inclusive

At Princess Family Club Riviera - All Inclusive , you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. 12 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Serving international cuisine, Buffet Family Club is one of 12 restaurants and 20 bars/lounges. Other highlights at this luxurious resort include a nightclub, a free kid's club, and a poolside bar. Fellow travelers like the helpful staff and overall property condition.

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 144 units
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 12 restaurants
  • 20 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • 24-hour room service

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Shopping
  • Pool table
  • Scuba diving nearby

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 12 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 6 outdoor tennis courts
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
ROOM

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Princess. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Buffet Family Club - This buffet restaurant specializes in international cuisine.
Verde - This buffet restaurant specializes in international cuisine. Open daily.
Naranja - This buffet restaurant specializes in international cuisine. Open daily.
Mama Mía - This theme restaurant specializes in Italian cuisine. Reservations are required. Open daily.
La Vaquería - This theme restaurant specializes in local and international cuisine. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.97 per accommodation, per night

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Family Club Grand Riviera Princess All Inclusive
Family Club Grand Riviera Princess Playa del Carmen
Family Club Grand Riviera Princess
Family Riviera Princess Inclu
HELP_OUTLINE

Frequently asked questions

Does Princess Family Club Riviera - All Inclusive offer free cancellation for a full refund?

Yes, Princess Family Club Riviera - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Princess Family Club Riviera - All Inclusive ?

Yes, there are 12 outdoor pools and a children's pool.

Are pets allowed at Princess Family Club Riviera - All Inclusive ?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Princess Family Club Riviera - All Inclusive ?

Yes, there's free self parking.

What are the check-in and check-out times at Princess Family Club Riviera - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Princess Family Club Riviera - All Inclusive ?

No, this resort doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.

What is there to do at Princess Family Club Riviera - All Inclusive and nearby?

Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 12 outdoor swimming pools. Princess Family Club Riviera - All Inclusive also has 20 bars, a nightclub, and a waterslide, as well as a Turkish bath, spa services, and an arcade.

Are there restaurants at or near Princess Family Club Riviera - All Inclusive ?

Yes, there are 12 onsite restaurants, featuring international cuisine.

Does Princess Family Club Riviera - All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Princess Family Club Riviera - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Princess Family Club Riviera - All Inclusive like?

Princess Family Club Riviera - All Inclusive is located a short 18-minute walk from Playa Xcalacoco.

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Princess Family Club Riviera - All Inclusive Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Food
Children
Service staff
Room
Beach
Restaurant
Buffets
Entertainment
Booking
Water

What guests liked

  • The property offers multiple pools, warm and clean facilities, and a variety of options for families to enjoy. (17 reviews)
  • The beach was beautiful, turquoise blue, and had a bar with lively daily activities and wildlife. (18 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Perfect for family vacations....
5-night trip

8/10

Food was great,
6-night trip

10/10

Loved the a la cartes and how they had gluten free options at all of them.
7-night trip

4/10

The staff are amazing!
6-night trip

10/10

Great place to stay
4-night trip

8/10

Really easy place for family with small children

10/10

We enjoy staying in the Princess, all was amazing.
5-night trip

10/10

Have nice for family vacation
5-night trip

10/10

Had a great stay. Staff was always friendly and helpful.
8-night trip

10/10

We liked everything the room service was good and very clean around the resort area.
10-night trip

10/10

Everything was wonderful.
4-night trip

10/10

We loved it. Service/food/entertainment was amazing, the only thing I wished was that they had 24 hr (our at least the majority of the day) snack bars where you could take the food out of the buffet - if you want a late night snack, you have to use room service which you have to pay for.
7-night trip

6/10

great place
6-night trip

10/10

A great family friendly resort
8-night trip

10/10

Great property, especially if you have young children. Lots of activities for the little ones and great food.
6-night trip

10/10

Great place to spend time with your family.
6-night trip

8/10

This place was very family oriented the kids did not have any issues playing with other kids. The food in the princess family club buffet was not the best. Very dry over cooked food. The snack Rivera is where I would recommend going to for food. A few safety things I would recommend would be making sure all patios have the lock on, not every room does. Thankfully ours did but my mom’s did not. Another thing I would suggest for the company would be to put a chain lock higher up on the door. Young kids can easily get out when they should not be. Overall was a great vacation!
5-night trip

10/10

Party of 7, teenagers. Rooms were clean, plenty of activities. Would recommend!
4-night trip

8/10

Overall good resort and that’s why we came back here second time. Will we come back again? NO.Few things got changed here not for the better but worst. Read my complete review if interested to hear our family's story.
6-night trip

6/10

the rooms were clean. We received our room service and needs fine. However, the service crew were unpleasant. Always ugly face and an attitude. the family club side was super nice and great. The pirates buffet was super kid friendly. The buffets all had the same food. they had different food daily, but al lthe buffets had the same.
3-night trip

8/10

We had an amazing time here at the Princess Family Club. Staff was nice, food was decent, lots of different places to eat and swim, the beach was sensational! If you don't like to walk this isn't the place for you. We walked a LOT. There are shuttles that can transport you around. But it was perfect for us and our 8 year old. The wildlife is so neat here, too! We will come back again for sure.
7-night trip

8/10

We loved our stay! The room accommodated our family of 5. The wildlife was fun to see each day and the beach/ocean was a beautiful turquoise blue. We enjoyed trying all the restaurants for dinner. Amazing trip!
6-night trip

8/10

We loved the themed restaurants and huge territory. Great services, however some staff need to be trained properly. Additionally, we were denied in breakfast to go when we checked out at 5 am to the airport
13-night trip

10/10

Very big and beautiful property would definitely return
4-night trip

6/10

Princess family club building is very close to some kind of industrial fan that is very loud during the night. Ventilation/ AC in the room is very old, smells and loud too. Beach is very rocky and it’s hard to get into the water, they do not clean passage. And you have to ask about service.
7-night trip