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Crystal Lodge Hotel

2.0 star property
Hotel in Thornton Heath

Choose dates to view prices

Crystal Lodge Hotel in Bensham Manor offers a tranquil retreat with a picturesque garden, barbecue grills, and coffee/tea in the lobby. Connect to WiFi or seek assistance from the helpful staff at the 24-hour front desk.

Reviews

5.8 out of 10

Popular amenities

  • Free parking
  • Free WiFi
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Valet parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Barbecue grills

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY427
CNY512 total
includes taxes & fees
Jun 24 - Jun 25

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Single Room, Shared Bathroom

  • Garden view
  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Single Room, Private Bathroom

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Double Room, Shared Bathroom

  • 7 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Double Room, Private Bathroom

  • Garden view
  • 9 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Accessible, Shared Bathroom

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Twin Room, Accessible, Shared Bathroom

  • City view
  • 8 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room, Shared Bathroom

Triple Room, Shared Bathroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Triple Room, Shared Bathroom

  • 11 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room, Shared Bathroom

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Quadruple Room, Shared Bathroom

  • City view
  • 12 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Quadruple Room, 2 Bedrooms, Private Bathroom

Family Quadruple Room, 2 Bedrooms, Private Bathroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Family Quadruple Room, 2 Bedrooms, Private Bathroom

  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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7.2 out of 10, Good, 999 reviews
The price is CNY595
CNY714 total
includes taxes & fees
Jun 7 - Jun 8
Generator London
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About the neighborhood

Map
49 Brigstock Road, Thornton Heath, England, CR7 7JH

What's nearby

  • Thornton Heath Leisure Centre - 7 min walk - 0.7 km
  • Selhurst Park Stadium - 18 min walk - 1.5 km
  • Mitcham Common - 8 min drive - 2.7 km
  • Big Ben - 48 min drive - 14.7 km
  • Tower Bridge - 48 min drive - 15.3 km

Getting around

  • Gatwick Airport (LGW) - 56 min drive
  • Farnborough (FAB) - 56 min drive
  • Heathrow Airport (LHR) - 74 min drive
  • London City Airport (LCY) - 76 min drive
  • Croydon Thornton Heath Station - 3 min walk
  • Selhurst Station - 18 min walk
  • Croydon Norbury Station - 29 min walk

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Railway Telegraph - ‬2 min walk
  • ‪Pawsons Arms - ‬11 min walk
  • ‪Fireaway Pizza - ‬1 min walk
  • ‪Prince George - ‬11 min walk

About this property

Crystal Lodge Hotel

  • At Crystal Lodge Hotel, you'll be within a 15-minute drive of Clapham Common. You'll have free perks like WiFi and self parking. Other features include a terrace and a garden. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1 PM; Check-in end time: 1:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite valet parking (GBP 10 per night)
    • Limited self and valet parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Room amenities

Be entertained

  • LED television

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)
  • Shared kitchen access

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for GBP 20.0 per stay

Parking

  • Valet parking costs GBP 10 per night

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, JCB International

Also known as

Crystal Lodge Hotel Thornton Heath

Crystal Lodge Hotel

Crystal Thornton Heath

Crystal Lodge Hotel Hotel

Crystal Lodge Hotel Thornton Heath

Crystal Lodge Hotel Hotel Thornton Heath

Frequently asked questions

Does Crystal Lodge Hotel offer free cancellation for a full refund?

Yes, Crystal Lodge Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crystal Lodge Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Crystal Lodge Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Crystal Lodge Hotel?

Check-in start time: 1 PM; Check-in end time: 1:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Crystal Lodge Hotel and nearby?

Crystal Lodge Hotel has a garden.

What's the area around Crystal Lodge Hotel like?

Crystal Lodge Hotel is in Bensham Manor, a short 3-minute walk from Croydon Thornton Heath Station.

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Reviews

Crystal Lodge Hotel Reviews

5.8

5.8

Cleanliness

5.2

Location

6.8

Staff & service

5.4

Property conditions & facilities

Popular mentions

Room
Service staff
Bathroom
Shower
Bed
Location
Breakfast
Budget

Reviews

Verified

6/10 Good

Very small room although did have on suit toilet and shower. Staff friendly and helpful . Good if you just want to crash for the night. No frills.
Stuart, 1-night trip
Verified

6/10 Good

Location, staff, excellent. Bathroom needed lots of attention
Andy, 1-night trip
Verified

8/10 Very good

Crystal Lodge Hotel

Very good could use improvement but it is a great place to stay encouraged to visit there at least once or more
Miss A, 2-night trip
Verified

8/10 Very good

Good

Warm cosy relaxing stay
Sean, 1-night trip
Verified

10/10 Exceptional

Very reasonably priced rooms. Very clean all the staff as well as cleaners. Basic but everything you need
Imogen, 1-night trip
Verified

4/10 Fair

Very small Room, the bathroom is dirty and mouldy. The location was great for convenience.
Dianne, 1-night trip
Verified

6/10 Good

It is what it is - essentially a hostel, but with separate rooms. Comfy, clean enough and warm. Friendly & helpful reception staff.
Tony, 1-night trip
Verified

6/10 Good

Does what it says on the tin! Needed a place to stay for a night after a festival. Can’t argue with the price, nice and cheap especially for London. The staff member on the desk was very friendly and helpful.
1-night trip
Verified

6/10 Good

Cosy welcoming but needs a clean

The welcome and customer care were excellent. Clean bedding but other cleaning jacking dirty shower and dusty room.
Catherine, 1-night trip
Verified

10/10 Exceptional

Goid value

The gentleman at xheck in was very nice and so helpful Outside of hotel needs some tlc but my room, although basic was clean and comfortable and fitted with my needs Good value would stay again
Melvin, 1-night trip
Verified

8/10 Very good

Wonderful staff, the room was very warm and comfortable! Shared bathroom and kitchen were clean too! It felt like more like a large house than a hotel, which might be great for some. The staff had every possible amenity I required and I'm grateful for the extended stay despite my late check in. Just be aware that as it's close to the high street (not necessarily a bad thing), you might get the odd busy traffic noise near you. Good, decent place to sleep for the night for a decent price.
Ade, 1-night trip
Verified

10/10 Exceptional

Nice and friendly staff. Our family room was all new beds so I could sleep well. I just feel bad for another customer. My children were so happy stay here so running around and making noise.
Nozomi, 8-night trip
Verified

10/10 Exceptional

Good lodge

It’s good . Booked for a room with private toilet but had a little problem but was changed for a room with shared bathroom, staffs there were very friendly and helpful. Can’t complain much. Room was very neat and clean.
Carthy, 1-night trip
Verified

6/10 Good

Was nice enough, not overly fancy. Communal bathrooms for rooms which was a little awkward but fine. Rooms were clean but bathroom could be cleaner. Minimal contact with staff but we’re friendly enough when engaged.
Errin, 3-night trip
Verified

10/10 Exceptional

The room was too small, not as big as what was seen on the website. The bed couldn't conveniently contain two people. However, Mr Peter, the receptionist that received us, gave us excellent customer service. He made us feel at home. Kudos to him.
Awelewa Doris, 8-night trip
Verified

10/10 Exceptional

Very clean happy staff
Charlie, 1-night trip
Verified

6/10 Good

Only a small space, good staff
Charlie, 1-night trip
Verified

4/10 Fair

It took the guy on reception 15 minutes to answer the bell. And another 20 minutes to find my booking. They won't let u take the room key out of the hotel. He tried to persuade my to pay more to upgrade the room. And they have a notice up saying if you give them a five star review the will give you 10 percent off a room or £5 in cash. Clearly they know the are not up to standard.
Peter, 1-night trip
Verified

8/10 Very good

Love it
Mubarak, 1-night trip
Verified

6/10 Good

The room was clean and tidy although looking a little tired. I was alone so the bed was pretty comfortable and large enough for one person. Two adults would have been a squeeze. The on-suite was fairly clean and again, functional. Although the hotel is situated facing a busy road, I wasn’t disturbed by the traffic at all. I think for the price of a room in London, it was pretty good value. If necessary, I would stay there again albeit for just a night though.
Steven, 1-night trip
Verified

6/10 Good

For a quick, one night stay, at the price, it was adequate.
Denepher, 1-night trip
Verified

8/10 Very good

The receptionist was very nice and kind to me.
Mavis, 1-night trip
Verified

10/10 Exceptional

The receptionist have great manners
zahraa, 1-night trip
Verified

10/10 Exceptional

Excellent 👍
Eliana, 1-night trip
Verified

10/10 Exceptional

My stay at the hotel was a pleasant one for what to expect for the cost. The shower could do with better cleaning... Overall friendly and accommodating staff. Easy access to transport and local shops.
2-night trip