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Hotel Santa Alejandria

3.0 star property
City-center hotel within walking distance of Clock Tower

Choose dates to view prices

In the heart of Cartagena Walled City, Hotel Santa Alejandria offers a charming retreat. Relax on the sun-kissed terrace, connect to in-room WiFi and take advantage of tour assistance with the help of their attentive staff who have left a lasting impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Microwave in a common area
  • Refrigerator in a common area
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is CNY292
CNY292 total
May 31 - Jun 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Premium bedding, in-room safe, blackout drapes, free WiFi

Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Premium bedding, in-room safe, blackout drapes, free WiFi

Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, free WiFi

Double Room, 1 King Bed

7.2 out of 10
Good
(12 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, free WiFi

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Economy Double Room without window, First Floor

Economy Double Room without window, First Floor | Premium bedding, in-room safe, blackout drapes, free WiFi

Economy Double Room without window, First Floor

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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  • Free breakfast
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
8.4 out of 10, Very Good, 76 reviews
The price is CNY279
CNY279 total
Jun 8 - Jun 9
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About the neighborhood

Map
Calle de la Cruz No. 9 – 42, Cartagena, Bolivar, 130001

What's nearby

  • Walls of Cartagena - 3 min walk - 0.3 km
  • Clock Tower - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 6 min walk - 0.5 km
  • Bolivar Square - 8 min walk - 0.7 km
  • Plaza Santo Domingo - 8 min walk - 0.7 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 9 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Townhouse Rooftop - ‬3 min walk
  • ‪Quero Arepa - ‬2 min walk
  • ‪Restaurante Carmen - ‬3 min walk
  • ‪Pizzeria Restaurante Bar - Fernandez Madrid 1889 - ‬3 min walk
  • ‪Erase Un Café Bar & Dessert - ‬2 min walk

About this property

Hotel Santa Alejandria

Hotel Santa Alejandria puts you in a great location, within a 15-minute walk of Clock Tower and Cartagena de Indias Convention Center. Also, this hotel is within a short drive of Bocagrande Beach. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle from 6 AM to 10 PM*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Shared microwave
  • Shared refrigerator
  • Room service (limited hours)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 50000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for COP 60000.0 per night
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Parents traveling with a child under 18 must present the child's identity card upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents.

Also known as

Hotel Santa Alejandria Cartagena

Hotel Santa Alejandria

Santa Alejandria Cartagena

Santa Alejandria

Hotel Santa Alejandria Hotel

Hotel Santa Alejandria Cartagena

Hotel Santa Alejandria Hotel Cartagena

Frequently asked questions

Are pets allowed at Hotel Santa Alejandria?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Santa Alejandria?

Sorry, there's no onsite parking at Hotel Santa Alejandria.

Is airport shuttle service offered by Hotel Santa Alejandria?

Yes, an airport shuttle is available from 6 AM to 10 PM on request. The charge is COP 50000 per vehicle one-way.

What are the check-in and check-out times at Hotel Santa Alejandria?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Santa Alejandria?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (8-min drive) is nearby.

What's the area around Hotel Santa Alejandria like?

Hotel Santa Alejandria is in Cartagena Walled City, a short 5-minute walk from Clock Tower and 11 minutes' walk from Cartagena de Indias Convention Center.

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Reviews

Hotel Santa Alejandria Reviews

8.0

Very Good

8.6

Cleanliness

8.8

Location

8.8

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as good, delicious, and made-to-order, with a choice of options. (11 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Breakfast
Bed
Shopping
Walking
Air conditioning

Reviews

Verified

8/10 Very good

Small quiet hotel in a safe area within the walled city. Free breakfast along with daily housekeeping and professional staff made my stay a great one.
Victor, 6-night trip
Verified

8/10 Very good

Staff was very helpful!!! Respond to your needs immediately.
Ronald, 5-night trip
Verified

6/10 Good

Pros: - Location, walking distance from everything - Staff, always willing to assist you - Breakfast, basic but delicious! Cons: Instalations need some maintenance. Very basic rooms with hard rock beds. Everything in the bathroom, although working, in poor conditions
wilmer, 5-night trip
Verified

10/10 Exceptional

Excellenr staff. Good breakfast. Very friendly staff
Roberto, 3-night trip
Verified

6/10 Good

Very friendly staff! But rooms need to be kept an eye on. Signs of mold, leaks and sheets although looking clean not so white.
Arturo, 3-night trip
Verified

10/10 Exceptional

Great central location, staff wonderful, property good value.
Christine, 7-night trip
Verified

4/10 Fair

The location is convenient and the staff at reception were friendly. Unfortunately, the room was not clean — hair on the floor, old dirty towels, stains everywhere, and no shower curtain. Very noisy, and not family-friendly as inappropriate sounds could be heard. The photos online are misleading and do not reflect the actual condition of the property.
Jorge, 2-night trip
Verified

10/10 Exceptional

I've used this hotel on multiple occasions and have always had a pleasant stay. The staff is so friendly.
Blaine, 1-night trip
Verified

10/10 Exceptional

Friendly staffs with excellent location
Jesus, 2-night trip
Verified

6/10 Good

Noisy kitchen staff, behind our room, on the main floor preparing the decent breakfast at 6am. You could rinse your feet in the shower, wash your hands in the sink and sit on the toilet all at once! Plastic mattress cover with no protector, just a sheet! Get a room upstairs if given the opportunity, location good.
Julie, 6-night trip
Verified

10/10 Exceptional

Great stay

Amazing location, perfect value for money, excellent staf. Wifi is great, airconditioning good, warm showers.
Linda, 3-night trip
Verified

8/10 Very good

Great value for the money. Good breakfast, convenient to everything. Speedy check-in and checkout.
Chandra, 7-night trip
Verified

8/10 Very good

Great location, friendly staff and safe. The room is not the same as the photos and wasn't as clean in the bathroom when we arrived but decent price for travelers on a budget.
Pei-Tien, 1-night trip
Verified

8/10 Very good

Very good

Great location Good breakfast Older hotel but very clean
Joseph, 6-night trip
Verified

10/10 Exceptional

It was in a Good location and close to everything
Michael, 3-night trip
Verified

10/10 Exceptional

I've stayed here before. Very friendly staff. Very clean, and the location is awesome.
Blaine, 1-night trip
Verified

8/10 Very good

Convenient location in the heart of the Old City.
Oscar, 3-night trip
Verified

10/10 Exceptional

I always try to stay here when I'm in cartegena. Wonderful staff
Blaine, 1-night trip
Verified

4/10 Fair

The hotel location was good. The staff was helpful, but we had unfortunate instant with bedbugs both my wife and I, and the room was very small with no refrigerator
THOMAS, 2-night trip
Verified

10/10 Exceptional

Premium location
Paulo, 1-night trip
Verified

6/10 Good

The bathrooms were clean that well.
Anthony, 6-night trip
Verified

10/10 Exceptional

Lovely stay

The staff were wonderful - helped with our limited Spanish and were so patient with us. Booked a second night and they were so accommodating. The room was lovely and clean and breakfast was delicious! Location was super central and they kept our bags for us after check out which was really appreciated
Miss P M, 1-night trip
Verified

8/10 Very good

The stay was comfortable. The team was very cordial and helpful. The Manager at the time, Marilyn, was very nice and approachable, easy to talk to and always willing to help.
Diana, 3-night trip
Verified

10/10 Exceptional

The first thing that struck me was how friendly and pleasant the staff were at check in. Then how excellently located the hotel is in the Walled City. Room is clean and a good size. There's a common balcony next to my room that is rarely used by guests and is lovely.
chisholm, 6-night trip
Verified

10/10 Exceptional

Great place and location. Everyone was so kind and helpful, breakfast was delicious. There’s AC in the room and it was lifesaving.
Agata, 1-night trip