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Aparthotel

Pacific Sands Apartments

4.5 star property
Luxury beach aparthotel with outdoor pool, near Harrup Park

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Photo gallery for Pacific Sands Apartments

View from room
Apartment, 1 Bedroom | Private kitchen | Microwave, coffee/tea maker, electric kettle, toaster
Lounge
3 bedrooms, individually decorated, individually furnished
View from property
Near the vibrant Mackay Enertainment and Convention Centre, Property Vine - Pacific Sands offers a serene oasis with an outdoor pool and lush garden. Relax in your accommodation with free WiFi or stay active with bike rentals or access to a nearby health club.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Kitchen
  • Microwave
  • Pool
  • Laundry facilities
  • Free parking

Main amenities (12)

  • 51 apartments
  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Beach towels
  • Air conditioning
  • Garden
  • Vending machine
  • Laundry service
  • Picnic area
  • Barbecue grills
  • Luggage storage

Feel at home (6)

  • 3 bedrooms
  • Kitchen
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Coffee/tea maker
The current price is CNY746
CNY821 total
includes taxes & fees
Nov 28 - Nov 29

Why we love this property

Luxury garden escape
Wander through a charming garden at this luxury aparthotel. Thoughtfully curated decor elevates the aesthetic and creates a serene atmosphere.
Luxury blackout havens
Curated with individual decor, this luxury aparthotel surrounds guests with elegance. Blackout drapes ensure complete darkness for the perfect rest.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living room | 32-inch Smart TV with digital channels, TV

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

3 bedrooms, individually decorated, individually furnished

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 71 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for King Executive Room with Balcony

3 bedrooms, individually decorated, individually furnished

King Executive Room with Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
Smart TV
  • 42 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for King Room Studio

King Room Studio | 3 bedrooms, individually decorated, individually furnished

King Room Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Studio

Executive Studio | 3 bedrooms, individually decorated, individually furnished

Executive Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | 3 bedrooms, individually decorated, individually furnished

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 7 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 3 Bedrooms (Interconnecting)

3 bedrooms, individually decorated, individually furnished

Apartment, 3 Bedrooms (Interconnecting)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Smart TV
Washing machine
Ceiling fan
  • 3 bedrooms
  • River view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (Interconnecting)

3 bedrooms, individually decorated, individually furnished

Apartment, 2 Bedrooms (Interconnecting)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Smart TV
Ceiling fan
3 bedrooms
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
Dec 14 - Dec 15
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About the neighborhood

Map
3 Kirribilli Avenue, East Mackay, QLD, 4740

What's nearby

  • Town Beach - 13 min walk - 1.2 km
  • Ken Burgess Orchid House - 13 min walk - 1.2 km
  • Harrup Park - 3 min drive - 2.3 km
  • Mackay Base Hospital - 7 min drive - 5.9 km
  • Far Beach - 8 min drive - 2.6 km

Getting around

  • Mackay, QLD (MKY) - 9 min drive
  • Mackay Station - 9 min drive
  • Nabilla Station - 23 min drive
  • Mapalo Station - 27 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Mojos - ‬3 min drive
  • ‪Metropolitan Hotel - ‬2 min drive
  • ‪The Coffee Club - ‬3 min drive
  • ‪Burger Urge - ‬3 min drive

About this property

Pacific Sands Apartments

Situated by the ocean, Pacific Sands Apartments is a great choice for a stay in Mackay. Guests can enjoy the outdoor pool or take advantage of nearby hiking/biking trails. Apartments feature conveniences like kitchens, along with Smart TVs and free WiFi. Fellow travelers love the helpful staff.

At a glance

DONE

Property size

    • 51 apartments
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 5 PM
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 3.52 percent for credit card payments
    • The front desk is open Monday to Friday (8:00 AM – 5:00 PM), Saturday to Saturday (9:00 AM – 5:00 PM), and Sunday to Sunday (9:00 AM – 5:00 PM)
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site

Kitchen

  • Microwave
  • Toaster
  • Electric kettle
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Shampoo
  • Towels provided
  • Toilet paper
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch Smart TV with digital service

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Designated smoking areas

Services and conveniences

  • Limited housekeeping
  • Local maps
  • Window screens
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Reception hall
  • Restaurant dining guide
  • Vending machine

Location highlights

  • Near the ocean
  • Near the sea
  • Near the airport

Things to do

  • Outdoor pool access nearby
  • Health club access nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 51 rooms
  • 8 floors
  • Built in 2015
  • Individually decorated
  • Individually furnished

Fees & policies

Refundable deposits

  • Deposit: AUD 150.00 per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3.52 percent

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Direct Hotels Pacific Sands East Mackay
Direct s Pacific ds Mackay
Direct Pacific Sands East Mackay
Property Vine Pacific Sands
Direct Hotels Pacific Sands
Pacific Sands Apartments Aparthotel
Pacific Sands Apartments East Mackay
Pacific Sands Apartments Aparthotel East Mackay

Frequently asked questions

Does Pacific Sands Apartments offer free cancellation for a full refund?

Yes, Pacific Sands Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pacific Sands Apartments?

Yes, there's an outdoor pool.

Are pets allowed at Pacific Sands Apartments?

Sorry, pets aren't allowed.

Is parking offered on site at Pacific Sands Apartments?

Yes, there's free self parking.

What are the check-in and check-out times at Pacific Sands Apartments?

Check-in start time: 2:00 PM; Check-in end time: 5 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Pacific Sands Apartments and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a picnic area and a garden. Pacific Sands Apartments also has access to a nearby health club.

Does Pacific Sands Apartments have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.

What's the area around Pacific Sands Apartments like?

Pacific Sands Apartments is in East Mackay, a short 9-minute drive from Mackay, QLD (MKY) and 13 minutes' walk from Town Beach.

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Reviews

Pacific Sands Apartments Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Location

8.8

Staff & service

7.2

Eco-friendliness

8.6

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Location
Value
View
Parking
Store
Shower
Apartment

Reviews

10/10 Exceptional

Excellent place to stay, well maintained, clean, tidy and quiet
Brady, 2-night trip

10/10 Exceptional

Very convenient place to stay as close to airport and to Mackay city centre.
Judith, 5-night trip

6/10 Good

Over priced for a standard room

Nice quiet neighbour hood. Pretty clean but not spotless Only two pillows and no spare blanket Fabric headboard which grosses me out Smelt of old man and beer .. luckily I had room spray. Advertised as sea view but looked into the city
1-night trip

10/10 Exceptional

I found that the reception is to I met with at the property was very accommodating and explained everything with clear detail it was a pleasure to have stayed
Genette, 1-night trip

8/10 Very good

Great suite of apartments, well appointed even though a bit on the pricier side. There is only one lift and you'll likely have to wait a while because the cleaners use it in the morning. A minor quibble but they did not stock the fridge with milk.
Mathew, 1-night trip

10/10 Exceptional

Comfortable and modern
Janet, 2-night trip

10/10 Exceptional

Close to most shops etc but still private, and quiet
Kathleen, 1-night trip

10/10 Exceptional

Will for sure be back.

8/10 Very good

A decent place to stay, could do with some basic maintenance
3-night trip

10/10 Exceptional

Beautiful rooms. Beautiful bathrooms. Clean. Comfortable big bed. Only stayed one night so didn’t check out the pool ( not sure if there was one) but it was very well priced for a lovely place
Amy, 1-night trip

8/10 Very good

It was close to work for me and close to go fishing. Staff were all great! I was missing a frying pan, but when i advised them i got one straight away.
Christopher, 5-night trip

6/10 Good

Room was great few stains on carpet and bed. The thing that made it awful was that the room stank of cigarettes and alcohol coming from the other room. it was so bad it burnt my nostrils and I had a horrible sleep. I was very busy while I was in town so didn’t have a chance to talk to staff for a new room or for a refund so I could go somewhere else. It’s like the air is connected somehow cause the bathroom was the worst in the morning and the alcove you walk in first that joined two apartments. Lounge worse at night. I emailed them and let them know but I had to go to my meeting and had to leave town for a 4hour drive home the same day. I never heard back from them.
Jaana, 1-night trip

8/10 Very good

Complex is nice, staff are lively. My particular room - door needs adjusting so it will close without force, bedhead and carpet need a good shampoo clean, accessory pillows on bed need replacing.
Kirsty, 2-night trip

6/10 Good

Not cleaned well and not enough utensils
alan, 5-night trip

2/10 Poor

Totally disappointed....

The curtains had traces of mold. The washing machine was not cleaned, the dryer contained towels left by the cleaning staff. There were cobwebs at the base of the dishwasher in the kitchen area. Pillows in second bedroom had unknown white marks/stains on them. Several surfaces had dirty marks. EG Doors and walls. I used this property several years ago but due to the state of the room, family and I will not be returning. This was reported to reception but have not been contacted by property management and therefore i expect they have little care for their guests.
ColinParawan, 1-night trip

6/10 Good

Upon arrival the front desk did not tell me any information just gave me the keys and sent me on my way I had to ask about every little detail which should have been provided welcoming me. I had no aircon for four days, when I called up about this issue they were not very accommodating and said they would not know when it will be fixed. Was fixed on last day however, communication was poor and I was not aware till before I checked out.
Dennis, 5-night trip

10/10 Exceptional

4 nights in Mackay for cricket

Apsttment was magnificent. Incredibly comfortable bed and good facilties within. Kitchen, living room and bsthroom all immaculate, honestly accommodation itself second to none. Location not ideal if you dont have a car though due to distance from shops and resturanta in center of Mackay. If you have a car though as i assume most would, recommend staying here
Kyle, 4-night trip

4/10 Fair

The mattress was terrible… I feel like folding in half by the mattress and you can clearly see the king bed is formed by two singles and they are not leveled! One side is sinking in the middle, makes it impossible to stand up the next morning. I literally couldn’t feel my back after slept in it… Terrible experience won’t recommend.
Nan, 1-night trip

8/10 Very good

Overall nice stay. Location is excellent out of the main city and close to the beaches. Good base for exploring what the area has to offer.
Steve, 3-night trip

6/10 Good

The elevator stopped working and we were in the top story. Dust on the top of doors.
Emma, 1-night trip

8/10 Very good

Apartment was fine, heavily used though and some things were wornout or broken ( no knob on the ceiling fan switch, one window wouldn't close properly). But the staff were very friendly and the area was very quiet.
David, 6-night trip

8/10 Very good

Everything was fine
Adrian, 1-night trip

10/10 Exceptional

Staff were amazing very polite abd professional. Not enough close by eateries or bars.
William, 7-night trip

6/10 Good

Property has potential but it's lack of cleaning and maintenance let's it down. This accommodation seems to be mostly shift workers short term stays with some residential, not for holidays. We tried to modify stay by moving back one day, Pacific Sands said no problem but we had to get Wotif to put it through. Wotif then made a big deal about it and claimed Pacific Sands would not respond so we either lost a nights stay or had to pay a large fee for the change. Upon arrival the reception at Pacific Sands had received nothing from Wotif and happily moved our dates by one day. A big thank you to the reception for doing that. We haven't used Wotif for some time and won't be using them again
4-night trip

8/10 Very good

The beds are too soft.
Miller, 1-night trip