Aparthotel

Pacific Sands Apartments

Property class: 4.5
Luxury aparthotel with outdoor pool, near Harrup Park

Choose dates to view prices

At Pacific Sands Apartments, you'll be just a 5-minute drive from Mackay Enertainment and Convention Centre and Harrup Park. Guests can enjoy the outdoor pool or take advantage of nearby hiking/biking trails. Other highlights include a garden, and apartments offer Smart TVs and microwaves. Fellow travelers love the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Air conditioning
  • Connecting rooms available
The current price is CNY675
CNY802 total
includes taxes & fees
Nov 6 - Nov 7

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Apartment, 1 Bedroom

A modern living room with a round glass table, beige sofa, and yellow armchairs. A ceiling fan and recessed lighting are visible.

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

A neatly made bed with a grey and white duvet, two black pillows, and a grey throw. There is a framed picture of a sunset on the wall above the bed, and two bedside lamps on either side.

Apartment, 2 Bedrooms

  • Ocean view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for King Executive Room with Balcony

A neatly arranged hotel room with a large bed, bedside lamps, a chair, and a window with curtains.

King Executive Room with Balcony

  • Lake view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for King Room Studio

A modern hotel room with a large bed, a headboard, a nightstand, a lamp, a ceiling fan, and a window with a view of the beach.

King Room Studio

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Studio

A hotel room with a large bed, a bedside table with a lamp, a chair, and a door leading to a bathroom.

Executive Studio

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

A hotel room with a bed, a nightstand, a lamp, and a painting on the wall.

Executive Apartment, 2 Bedrooms

  • 7 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 3 Bedrooms (Interconnecting)

A neatly arranged hotel room with a large bed, bedside lamps, a chair, and a window with curtains.

Apartment, 3 Bedrooms (Interconnecting)

  • River view
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (Interconnecting)

A hotel room with a bed, a chair, a nightstand, a ceiling fan, a window with a view, and a framed picture on the wall.

Apartment, 2 Bedrooms (Interconnecting)

  • River view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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  • Free parking
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The price is CNY502
CNY552 total
includes taxes & fees
Nov 6 - Nov 7
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About the neighborhood

Map
3 Kirribilli Avenue, East Mackay, QLD, 4740

What's nearby

  • Town Beach - 13 min walk - 1.2 km
  • Ken Burgess Orchid House - 15 min walk - 1.3 km
  • Harrup Park - 3 min drive - 2.3 km
  • Bluewater Lagoon - 4 min drive - 3.3 km
  • Mackay Marina Village & Shipyard - 10 min drive - 9.2 km

Getting around

  • Mackay, QLD (MKY) - 9 min drive
  • Mackay Station - 9 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Cheesecake Shop Mackay - ‬16 min walk
  • ‪Primal - ‬3 min drive
  • ‪Metropolitan Hotel - ‬2 min drive
  • ‪The Dispensary - ‬3 min drive

About this property

Pacific Sands Apartments

  • At Pacific Sands Apartments, you'll be just a 5-minute drive from Mackay Enertainment and Convention Centre and Harrup Park. Guests can enjoy the outdoor pool or take advantage of nearby hiking/biking trails. Other highlights include a garden, and apartments offer Smart TVs and microwaves. Fellow travelers love the helpful staff.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
10:00am

Property size

    • 51 apartments
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 5 PM
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open Monday to Friday (8:00 AM – 5:00 PM), Saturday to Saturday (9:00 AM – 5:00 PM), and Sunday to Sunday (9:00 AM – 5:00 PM)
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Designated smoking areas

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Reviews

Pacific Sands Apartments Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Location

8.8

Staff & service

8.4

Property conditions & facilities

Popular mentions

Room
Bed
Location
Parking
Value
View
Store
Shower
Apartment

Reviews

Verified review

8/10 Very good

Great location for a beach walk and good undercover parking =)
Verified review

10/10 Exceptional

Great place to stay for an overnight stay in Mackay. Great size apartments, easy check in.
Verified review

10/10 Exceptional

Was a good place to stay
Verified review

10/10 Exceptional

Excellent place to stay, well maintained, clean, tidy and quiet
Verified review

6/10 Good

Parking was secure and access to the room was easy once I got in. The room was temperate and comfortable but the Apartment building is new and getting onto town was a drive away. After driving 6 hours to get there I would have preferred to have been told prior to arrival that I needed my car to go shopping or our out to dinner.
Verified review

10/10 Exceptional

Excellent reception polite and informative Very quite and close to all shopping beaches Fuss free stay everything required in a self contained apartment
Verified review

8/10 Very good

Good size & handy having the kitchen and 2 bathrooms. Lovely views. Just needs some maintenance (shelves broken in the showers, front door damaged, etc).
Verified review

10/10 Exceptional

Pleasant views of the sand dunes and beach in the distance.
Verified review

10/10 Exceptional

Staff waa great. Would definitely recommend.
Verified review

10/10 Exceptional

Comfortable and modern
Verified review

6/10 Good

Check in was quick and easy, great off street parking. Unit was clean and serviceable, good elevator accessibility. Great views and access to big walking path. Bed was a bit hard, but nice pillows, doona and towels. Kitchen worked well, overall, good accommodation.
Verified review

10/10 Exceptional

Staff were amazing very polite abd professional. Not enough close by eateries or bars.
Verified review

8/10 Very good

Excellent customer service team
Verified review

8/10 Very good

It was close to work for me and close to go fishing. Staff were all great! I was missing a frying pan, but when i advised them i got one straight away.
Verified review

6/10 Good

The apartment we had this time was smaller and outdated than the one we had two years ago. Parking on-site problematic but off street parking appeared safe. Comfortable beds was a plus.
Verified review

8/10 Very good

Apartment was fine, heavily used though and some things were wornout or broken ( no knob on the ceiling fan switch, one window wouldn't close properly). But the staff were very friendly and the area was very quiet.
Verified review

6/10 Good

Condition of the property/rooms is not as good as photos show. Outside noise from cleaners and other guests - definitely not soundproof rooms. Toilet ran all day/night making water hammer noise. Cutlery and plates needed washing. Parking was good with adjacent vacant lot.
Verified review

6/10 Good

Not cleaned well and not enough utensils
Verified review

6/10 Good

I’ve stayed here many times over the past 8+ years and have always appreciated the location and the consistently friendly, helpful reception team. However, the last two stays have been disappointing. The rooms feel very aged, which would be fine if they were properly cleaned. Unfortunately, our most recent room had lumpy, worn-out bed, stained furniture with crumbs and dirt, and the bed itself had hairs and other debris on it. The kitchen in the one-bedroom unit was also poorly stocked, with only one fork and one drinking glass. While the view remains a highlight and the air-conditioning filters were clean, the overall condition and cleanliness of the rooms make me question whether they are being adequately serviced between guests. At this point, I’m not sure I would return unless improvements are made.
Verified review

4/10 Fair

-clean and quiet -reasonably priced -not located near shops (short drive to CBD) -very poor communication -broken lockbox so very stressful after hours check-in trying to find the person I'd called an hour previously giving them our eta but who left the phone downstairs so we couldn't reach them for several minutes (reception unmanned after 5pm) -room without a view (only windows were at top of wall so dont book if you're claustrophobic) - and no, we didnt know this from the photos online.
Verified review

6/10 Good

The apartment was nice enough, very basic. Some maintenance is needed though. Entrance door to the apartment sticks and needs to be fixed, so does the balcony screen door - we couldn’t get it to slide across . The air conditioning units are broken so you can’t change the air flow. The pool area looks pretty bad with the plastic plants, the only live healthy plants are the weeds. Trying to get into the car park is hard when the reader at the gate leans away from the car… We found it was much cheaper to book through Wotif than what was quoted from Property Vine direct, and you don’t get much for the amount you pay. The location is the best thing about the place.
Verified review

6/10 Good

Room was great few stains on carpet and bed. The thing that made it awful was that the room stank of cigarettes and alcohol coming from the other room. it was so bad it burnt my nostrils and I had a horrible sleep. I was very busy while I was in town so didn’t have a chance to talk to staff for a new room or for a refund so I could go somewhere else. It’s like the air is connected somehow cause the bathroom was the worst in the morning and the alcove you walk in first that joined two apartments. Lounge worse at night. I emailed them and let them know but I had to go to my meeting and had to leave town for a 4hour drive home the same day. I never heard back from them.
Verified review

10/10 Exceptional

The room was clean and we enjoyed our weekend
Verified review

10/10 Exceptional

Staff were excellent, very friendly & helpful. Room was good size & good value. Very good security on the prperty. Clean, but could be better & a little maintenance would help. But, happy to stay there again.
Verified review

10/10 Exceptional

Excellent the staff are wonderful