Forced into a smoking room.
Unresponsive staff
Useless manager
Steven J
1 晚行程
10/10
Fantastic hotel.good service.
Francis
2 晚行程
8/10
Chin Tung
2 晚行程
8/10
Melvin
3 晚家庭旅行
8/10
Good location for shopping and entertainment
Jeshua
2 晚结伴旅行
10/10
Junsang
2 晚家庭旅行
10/10
The hotel is located near the habour bay ferry terminal. We took grab to reach the hotel within few minutes. The rooms are clean and spacious. So nice that the hotel provides welcome drink at the lobby.
真实旅客
1 晚家庭旅行
10/10
Great stay with a great location. Easy and cheap to get around by taxi or pte car.
Bernard
2 晚家庭旅行
10/10
真实旅客
5 晚商务旅行
10/10
Staff were very approachable and helpful
Sankaran
3 晚家庭旅行
8/10
staff were friendly and approachable.
Kamilah
2 晚结伴旅行
6/10
Nothing special regarding this hotel breakfast service of food limited
Abdul
1 晚行程
10/10
The staff was friendly and provided excellent service. Had a birthday surprise celebration from the team. Thank you so much for the enjoyable experience!
Liang Guo
1 晚行程
10/10
clean , polite & friendly except for the ebar at the ground level ( rip off )
Jeong Duck
3 晚商务旅行
10/10
KENTO
3 晚商务旅行
10/10
Daniel
3 晚行程
10/10
真实旅客
3 晚商务旅行
10/10
Great place to stay close to everything, staff are all very friendly and make you fell comfortable, especially Vania &Iqbal who went out of their way to help me
shane
2 晚商务旅行
10/10
I stayed Fourpoints Batam many times and always condition is very good.
All the staffs reception, restaurant, concierge are very kind, friendly and full hospitality.
I enjoyed Halloween BBQ last night.
I like this hotel very much.
真实旅客
3 晚商务旅行
8/10
Olli
2 晚家庭旅行
10/10
The service staff was excellent. Keep on check on us and if there is anything they can do.