The first room that was assigned was a trip to hell, stinky old room. Clogged bathroom sink, broken tap. Were moved to a 'better' room the first night. There, when asked room service for warm water for an aching throat at 3.30am, we were taught how to use the kettle in the room which was dirty. The hand shower had kinks resulting into almost no water pressure. The thermostat needed Hotel engineering staff to be fixed. Water was leaking from under the toilet bowl.
The hotel is grand but the management seems to have ignored it's upkeep and maintenance. Most importantly, the general service-oriented attitude in their staff was grossly missing.
If I could have, I would have moved out of the hotel after the first night itself but advance payment for the entire stay was already made and I knew they won't refund a penny despite my immense dissatisfaction.
Anju
Anju,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 2 日
Very helpful staff!
Jan
Jan,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 26 日
The room was in questionable shape. Lights hanging off walls, plugs not in good condition. Worse problem, asked for handicapped bathroom, looked correct but tile floor was so slippery i had to go out and buy non-slip mats. Desk did not help and said they would.semd someone but never did. Very dangerous. Room not always cleaned. I did not ask for new sheets, but bed should have been made. Last day, no toilet paper replaced in room. Staff seemed to always be wanting tips
Diane
Diane,9 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 22 日
Askok needs reovation
The bathroom in my room was outdated and not very user friendly. The shower had little pressure and it was very difficult to adjust the water temperature.
The breakfast service very poor. There was no easily accessible tea of coffee. The food layout was poorly conceived. The chef for the cooking station was often absent.
Overall, the hotel is shabby and in need of renovation and renewal, in decor, facilities and service
Andrew
Andrew,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
Nisha
Nisha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 12 日
Mayank Singh
Mayank Singh,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Very nice stay
It was very comfy, some of the finishing touches need refining tho, such as polishing taps and fixtures, some of the maintenance was slapdash from appearance.
However it was a good stay and very good food. Id recommend
Felipe
Felipe,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 12 日
Saurabh
Saurabh,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 8 月 12 日
Rooms are not up to mark
Umesh
Umesh,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Biju
Biju,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 7 月 15 日
Abdulali
Abdulali,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Excellent location! Very near to US Consulate.
Vyshak
Vyshak,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Nikhil
Nikhil,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 12 日
Really bad service. gym only open from 8am-7pm. Every time that I went out and came back need to remagnetise the key card. They don´t tell you what is the wifi password.
Horrible service, Never coming back
Kevin
Kevin,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 31 日
Ashitkumar
Ashitkumar,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 5 月 21 日
Jiseon
Jiseon,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 13 日
Staff members can assist elderly people on transportation bookings
kumarappan
kumarappan,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 7 日
Heart of Connaught place
It was really good staff were helpful n courteous..we really enjoyed Awadh diner ..amazing hospitality with good manners ..i would suggest that reception desk should have more polite n welcoming interaction
.one of young chap was very rude ..which could ruin the first hand experience...but otherwise all staff were amazing ..coffee shop staff was so warm welcoming ..overall very good stay
H
H,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
Good staff, good service but old pluming.
Daniel
Daniel,7 晚商务旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 20 日
A faded star
The hotel used to be fabulous, I am sure. But that must have been at least 30 years ago, and now it appears as a faded star :) It has its charm, but it is definitely not a 5 star hotel. The service is good, but the rooms are old and not the cleanest, and the restaurants in the hotel are not very good. The breakfast is nice though, but dont expect fast service, as they get overwhelmed if there are more than 10 customers here at the same time! The hotel is based in the relatively safe embassy-area. But expect to walk a bit if you need any shops or other restaurants than the hotel has to offer!