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Grand Mercure Yatsugatake Resort & Spa

4.0 star property
Family-friendly hotel in Hokuto with spa and restaurant

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Photo gallery for Grand Mercure Yatsugatake Resort & Spa

Spa
Premium bedding, down comforters, in-room safe, desk
Rooftop terrace
Sports facility
Restaurant
Escape to Grand Mercure Yatsugatake Resort & Spa, where you can unwind in the indoor mineral hot spring or explore the nearby Kiyosato Highland Park and Seisen Footbath. Indulge in a rejuvenating massage, enjoy free WiFi and self parking, then spend time with family at the playground or arcade/game room.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Spa
  • Ski facilities
  • Laundry facilities
  • 24/7 front desk
  • Onsen

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free children's club
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • Outdoor tennis court
  • Children's club
  • 24-hour front desk

For families (6)

  • Children's club (free)
  • Playground on site
  • Refrigerator
  • Separate sitting area
  • Television
  • Garden
The current price is CNY553
CNY683 total
Jul 8 - Jul 9

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Classic Room (2 Twin Beds and 1 Sofabed)

Premium bedding, down comforters, in-room safe, desk

Classic Room (2 Twin Beds and 1 Sofabed)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Hair dryer
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Room (Japanese Style. 4 Futon Beds)

Premium bedding, down comforters, in-room safe, desk

Classic Room (Japanese Style. 4 Futon Beds)

7.6 out of 10
Good
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 36 sq m
  • Sleeps 8
  • 4 Twin Futons

View all photos for Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

Premium bedding, down comforters, in-room safe, desk

Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Hair dryer
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

Executive Family Suite, Japanese-Western Style, 2 Twin Beds and 4 Futon Beds, Mountain View

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Hair dryer
  • Sleeps 12
  • 2 Twin Beds and 4 Twin Futons

View all photos for Executive Room (2 Twin Beds and 2 Extra Beds)

Premium bedding, down comforters, in-room safe, desk

Executive Room (2 Twin Beds and 2 Extra Beds)

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Standard Room (2 Twin Beds and 1 Sofabed)

Premium bedding, down comforters, in-room safe, desk

Standard Room (2 Twin Beds and 1 Sofabed)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 36 sq m
  • Sleeps 6
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Junior Suite, 2 Twin Beds and 4 Extra Beds, Mountain View

Premium bedding, down comforters, in-room safe, desk

Executive Junior Suite, 2 Twin Beds and 4 Extra Beds, Mountain View

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Hair dryer
  • Sleeps 12
  • 2 Twin Beds

View all photos for Classic Room (Japanese-Western Style. 2 Twin Beds and 3 Futon Beds)

Premium bedding, down comforters, in-room safe, desk

Classic Room (Japanese-Western Style. 2 Twin Beds and 3 Futon Beds)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Hair dryer
  • Sleeps 10
  • 2 Twin Beds and 3 Twin Futons

Classic Room, 2 Twin Beds (1 Extra Bed)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 6
  • 2 Twin Beds

Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Hair dryer
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Futons

View all photos for Classic Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

Premium bedding, down comforters, in-room safe, desk

Classic Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Twin Futons

View all photos for Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

Premium bedding, down comforters, in-room safe, desk

Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Twin Beds, Mountain View

Premium bedding, down comforters, in-room safe, desk

Executive Suite, 2 Twin Beds, Mountain View

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Front of property - evening/night

Izumigo Kiyosato Kogen Hotel

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 96 reviews
The price is CNY753
CNY829 total
Jun 24 - Jun 25
Izumigo Kiyosato Kogen Hotel
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About the neighborhood

Map
8240-1039 Nishiide, Oizumi-cho, Hokuto, 409-1501

What's nearby

  • Kiyosato Museum of Photographic Arts - 6 min drive - 4.4 km
  • Kiyosato Highland Park - 6 min drive - 6.3 km
  • Hall of Halls - 8 min drive - 8.4 km
  • Hirayama Ikuo Silk Road Museum - 9 min drive - 6.6 km
  • Nakamura Keith Haring Collection - 16 min drive - 14.5 km

Getting around

  • Nagasaka Station - 16 min drive
  • Kai-Ōizumi Station - 17 min walk
  • Kobuchizawa Station - 17 min drive
  • Free train station pick-up

Restaurants

  • ‪Coucou CAFE - ‬5 min walk
  • ‪くのパン - ‬18 min walk
  • ‪Prosciutteria Morimoto - ‬3 min drive
  • ‪Complet-Do - ‬14 min walk
  • ‪魚ZENZOW - ‬2 min drive

About this property

Grand Mercure Yatsugatake Resort & Spa

Bring the kids when you stay at Grand Mercure Yatsugatake Resort & Spa in Hokuto and they can enjoy the free kids' club. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include an outdoor tennis court, a kids' club, and a garden.

All inclusive

All-inclusive room rates at Grand Mercure Yatsugatake Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Japanese

More about this property

VISIBILITY

At a glance

Hotel size

    • 250 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cribs (infant beds)
    • Free children's club

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Transfers

    • Free train station pick-up from 8:30 AM to 5:30 PM

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant

Traveling with children

  • Free children's club
  • Playground
  • Children's games
  • Toys

What to do

  • Ski passes
  • Hot springs
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Fishing nearby

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Library
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Thin carpet in room
ROOM

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

Le SENSORIEL - This restaurant serves breakfast and dinner. Open select days.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Child's Club Card: JPY 0 per night, (up to 5 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3800 for adults and JPY 3800 for children

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Yatsugatake Royal Hotel Hokuto
Yatsugatake Royal Hotel
Yatsugatake Royal Hokuto
Yatsugatake Royal
Yatsugatake Royal Hotel Japan/Hokuto
Royal Hotel YATSUGATAKE Hokuto
Royal YATSUGATAKE Hokuto
Royal YATSUGATAKE
Royal Hotel YATSUGATAKE
Mercure Yatsugatake & Hokuto
Grand Mercure Yatsugatake Resort Spa
Grand Mercure Yatsugatake Resort & Spa Hotel
Grand Mercure Yatsugatake Resort & Spa Hokuto
Grand Mercure Yatsugatake Resort & Spa Hotel Hokuto
HELP_OUTLINE

Frequently asked questions

Does Grand Mercure Yatsugatake Resort & Spa offer free cancellation for a full refund?

Yes, Grand Mercure Yatsugatake Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grand Mercure Yatsugatake Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Mercure Yatsugatake Resort & Spa?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Grand Mercure Yatsugatake Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Grand Mercure Yatsugatake Resort & Spa and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as spa services and an arcade. Grand Mercure Yatsugatake Resort & Spa also has a garden.

Are there restaurants at or near Grand Mercure Yatsugatake Resort & Spa?

Yes, there's an onsite restaurant.

What's the area around Grand Mercure Yatsugatake Resort & Spa like?

Grand Mercure Yatsugatake Resort & Spa is located on the boardwalk/promenade, a short 15-minute walk from Kaiooizumi Onsen Panoramanoyu.

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Grand Mercure Yatsugatake Resort & Spa Reviews

Reviews

8.2

Very Good

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Great with 3 people
1-night trip

10/10

Excellent breakfast with so many choices. Nice onsen; maybe a little bit low temperature for me, but I am guessing many non-Japanese will like that.
1-night trip

10/10

So everything are new and clean!
1-night trip

8/10

オールインクルーシブのホテルということで、家族旅行で伺いました。 15時からチェックインでしたが、チェックインの行列ができていてびっくり。スタッフの方たちの対応は素晴らしかったです。 お部屋は広々していて清潔感がありました。五階のお部屋でしたがバスルームの匂いが気になりました。 しかし、大浴場、食事会場、ラウンジ全て大満足です。子供向けの食事も充実しています。 幼児、小学生の子供を連れて行きましたが、地下にある遊び場でたっぷり遊べてよかったです。
1-night trip

10/10

1-night trip

10/10

全体にゆったりとしていて良かったです お風呂のある階も以前と違って贅沢なぐらい空間がありました。今度は是非アロママッサージもお願いしたいです
2-night trip

8/10

家族連れにおすすめです 小さい子がいる場合、チェックイン時間で夕飯、朝食の時間が左右されるので、早めをおすすめします
1-night trip

10/10

事前に色々な口コミを読んで不安でしたが、金土宿泊して満喫出来ました。 個人的には多いなと感じましたが繁忙期に比べたら宿泊客は少ない方だったと思います。子供の遊具エリアは順番待ちも多少あったけど混みすぎず思う存分子供が楽しめたので満足です。ビュッフェも多少列は出来たけど気になるほどでは。飲み放題メニューも充実していて初めてのオールインクルーシブ滞在大変楽しく過ごせました。
1-night trip

10/10

2-night trip

8/10

2-night trip

10/10

like this grand mercure very much. super spacious and new . kids facilities are awesome. and tatami is comfort. satisfying with alll, very recommended for family trip.
1-night trip

4/10

1-night trip

6/10

事前にネットの情報を見ていたこともあり、総合的には「こんなものかな」といったところ。 フロントスタッフの対応は丁寧で好感がもてました。 チェックイン開始(15時)より前に到着しましたが受付してもらえました。ただカードキーは15時からだったのでラウンジ&ロビーでお菓子&ドリンクの提供を待ってました。お菓子が運ばれてくると行列が…そんなことはどこにも書いてなかったので、何？と思ってましたが、どうやら信玄餅の行列だったようです。皆さん行列好きですね…他のお菓子が欲しい人が勘違いして並んでいたり、多少混乱する
1-night trip

4/10

ラウンジと食事待たせすぎ
1-night trip

4/10

正直いってとてもガッカリしました。何をするにも激混み過ぎる。飲み物＆お菓子コーナーも長座の列。しかもスタッフはついておらず、スムーズに進まない。お菓子の補充がない。マシュマロ焼きもマシュマロがなくなってしまいできない人がいた。待ちに待った夕ご飯も、楽しみにしていた、もなか寿司やフォアグラハンバーガーもなく、メインとも言えるライブキッチンでの提供料理が特にない！！せっかくの山梨の宿なのに、山梨のお酒や郷土料理がなさすぎる。しゃぶしゃぶはおいしかったが、お湯がドブ色で、皆がしゃぶしゃぶするので、列ができていた。お風呂の甘酒も冷めていて美味しくないし、水も補給されていなかった。こどもがメインの宿なのにアメニティも少なすぎる。なによりスタッフの数が少なすぎて、皆笑顔がなく余裕がなさそうでこちらが心配になるレベル・・・。 子連れなのでキッズルームはとても楽しめましたが、もうリピはありません。
1-night trip

4/10

子どもの遊び場はとてもいいが、
1-night trip

8/10

館内はリノベーションされており、部屋の中も清潔感があって過ごしやすかったです。ただ、洗面所・浴室が狭く使いづらく感じました。 夕食のバイキングは種類も多く、ライブ感があるハンバーガー等は満足度が高かったですが、１歳６か月の子どもが食べられる料理が少なく家族連れメインのホテルとしては微妙な感じでした。また、案内までの待ち時間も長く、致し方ない部分でもあると思いますが、事前に時間を決めておく等、改善の余地はあるかと思いました。また、ホテルの周辺にコンビニ等も少ないことから売店等に子ども向けのおむつ等の必需品を販売していただけると、子ども連れでも安心して宿泊出来ると思います。
1-night trip

10/10

最高でした！
1-night trip

6/10

1-night trip

6/10

チェックインの時にすでにカードで支払い済みなのにもう一度請求されそうになった レストランは、17時の開店10分前についても50組くらい並んでいてとてもゆっくり食事できる環境では、なかった
1-night trip

8/10

1-night trip

8/10

チェックイン時の混雑で30分待ち、夕食は2時間待ち、もう少し何とかならないんでしょうか。金額を考えると今度から夕食無しのプランの方が良いかなと思えてしまいます。
1-night trip

10/10

1-night trip

6/10

1-night trip

10/10

1-night trip