El Carmen Hotel

Property class: 3
Hotel with restaurant, near Antigua Guatemala Cathedral

Choose dates to view prices

El Carmen Hotel features a rooftop terrace and puts you just steps from Central Park and Antigua Guatemala Cathedral. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or mani/pedis. Other highlights include a bar/lounge, a terrace, and a garden. The helpful staff and breakfast get great marks from fellow travelers.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY513
CNY625 total
includes taxes & fees
Oct 18 - Oct 19

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two single beds, a nightstand with a lamp, and a framed picture on the wall.

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(23 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

A hotel room with three beds, each with white bedding and green throw blankets. There are two bedside tables with lamps, and a painting on the wall.

Standard Triple Room

7.8 out of 10
Good
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds

View all photos for Double Room, 1 Queen Bed

A neatly made bed with white linens and a green throw blanket, wooden headboard, two bedside lamps, and a wooden wardrobe with louvered doors.

Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(16 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed

A neatly made bed with white linens, a potted plant, a remote control, and a basket of towels on a wooden nightstand.

Deluxe Double Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

A hotel room with a brick arch, a bed with green and white bedding, a nightstand with a lamp, a wooden wardrobe, a mirror, and a TV mounted on the wall.

Family Suite

  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double Room Standard

A bedroom with a stone wall, wooden beams, a bed with white linens, a nightstand, a lamp, and a fireplace with flowers.

Double Room Standard

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite with View

A hotel room with a brick arch, a bed with green and white bedding, a nightstand with a lamp, a wooden wardrobe, a mirror, and a TV mounted on the wall.

Suite with View

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Room Superior with View

A hotel room with a large bed, a green armchair, a wooden wardrobe, a chandelier, and a painting on the wall.

Room Superior with View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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9.6 out of 10, Exceptional, 253 reviews
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includes taxes & fees
Oct 18 - Oct 19
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About the neighborhood

Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Santa Catalina Arch - 3 min walk - 0.3 km
  • Las Capuchinas Convent - 3 min walk - 0.3 km
  • Antigua Guatemala Colonial Art Museum - 3 min walk - 0.3 km
  • Antigua Guatemala Cathedral - 3 min walk - 0.3 km

Getting around

  • La Aurora Intl. Airport (GUA) - 70 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bullseye Sports Pub - ‬3 min walk
  • ‪La Cuevita De Los Urquizú - ‬2 min walk
  • ‪Fat Cat Coffee House - ‬2 min walk
  • ‪El Adobe Antigua Guatemala - ‬3 min walk
  • ‪12 Onzas - ‬1 min walk

About this property

El Carmen Hotel

  • El Carmen Hotel features a rooftop terrace and puts you just steps from Central Park and Antigua Guatemala Cathedral. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or mani/pedis. Other highlights include a bar/lounge, a terrace, and a garden. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

Hotel size

    • 22 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children may not be eligible for complimentary breakfast
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free offsite parking within 984 ft

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Spa services
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible registration desk
  • Accessible airport shuttle
  • Handrails in stairways
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 65 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children up to age 1 costs USD 10 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

Does El Carmen Hotel offer free cancellation for a full refund?

Yes, El Carmen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at El Carmen Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at El Carmen Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by El Carmen Hotel?

Yes, an airport shuttle is available. The charge is USD 65 per vehicle one-way.

What are the check-in and check-out times at El Carmen Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at El Carmen Hotel and nearby?

El Carmen Hotel has spa services and a garden.

Are there restaurants at or near El Carmen Hotel?

Yes, there's an onsite restaurant.

What's the area around El Carmen Hotel like?

El Carmen Hotel is in Historic Center, a short 2-minute walk from Central Park and 3 minutes' walk from Antigua Guatemala Cathedral. Travelers say the local area is very central perfect for shopping.

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Reviews

El Carmen Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent, varied, and delicious with many great options. (136 reviews)
  • The restaurant offered delicious food with great views and excellent service. (104 reviews)
  • Air conditioning worked great in all rooms, providing a comfortable stay for guests. (20 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Breakfast
Location
View
Food
Restaurant
Bed
Air conditioning
Parking

Reviews

Verified review

10/10 Exceptional

I would stay here again. The location is perfect to walk everywhere, the breakfast is really nice with lots of options and the rooms are clean and comfortable. I highly recommend staying here.
Verified review

10/10 Exceptional

I had a wonderful stay! The room was spotlessly clean, the air conditioning worked perfectly, and the bed was very comfortable. Every staff member was incredibly friendly and helpful. Breakfast was delicious with plenty of great options. I highly recommend staying here!
Verified review

10/10 Exceptional

Great location, amazing staff and delicious breakfast!
Verified review

10/10 Exceptional

All staff members were very professional and friendly and would always greet you with a smile and a “buen día” whether you were leaving the hotel or coming back. Having the morning breakfast was very good and nutritional. And the view of the volcanos is awesome. The hotel location is within walking distance to the central plaza and other places of interest.
Verified review

10/10 Exceptional

Great staff, breakfast was excellent
Verified review

10/10 Exceptional

Great location!
Verified review

10/10 Exceptional

Fantastic location, great restaurant, nice staff!
Verified review

10/10 Exceptional

Great place, great location. I would stay again
Verified review

10/10 Exceptional

Comfortable room, great location, included breakfast on the terrace each morning is amazing, when the sky is clear you can see the volcano eruption from the terrace, especially beautiful at night.
Verified review

10/10 Exceptional

The rooms were air conditioned and comfortable. The staff was welcoming and friendly. The breakfast on the rooftop terrace with vistas of the volcanoes was exceptional. Would stay here again.
Verified review

10/10 Exceptional

The food at the restaurant was amazing, the workers are so friendly and the place was so clean.
Verified review

10/10 Exceptional

Very good hotel and worth the price ! Breakfast was included and was absolutely delicious!
Verified review

10/10 Exceptional

Clean and convenient location. Beautiful views of the volcanos from the rooftop terrace of the restaurant.
Verified review

10/10 Exceptional

The staff were beyond helpful - if you need any excursion, vehicle transfer, restaurant recommendations, they are more than happy to help. The hotel was clean and the rooftop was very enjoyable. Highly recommend El Carmen
Verified review

10/10 Exceptional

Great location. Beautiful property.
Verified review

10/10 Exceptional

Views were wonderful from the rooftop. The breakfast was delicious as well. The concierge was amazing and helped us organize all of our transportation including the days we were spending outside of Antigua. The room was clean and comfortable and location was perfect I would stay here again, and recommend it.
Verified review

10/10 Exceptional

Restaurant was great
Verified review

8/10 Very good

I loved that El Carmen hotel was in the middle of all the activities and nightlife. It was super convenient to walk and safe. The Guatemalan people were very friendly and the food was exceptional. Breakfast was great and the view of the mountains were spectacular. I totally enjoyed my stay there and will return some day.
Verified review

10/10 Exceptional

Came here with the family. Great stuff all around. Definitely coming back
Verified review

8/10 Very good

The hotel has a great location with many sites and restaurants within a few minutes of walking!
Verified review

8/10 Very good

Great breakfast. Friendly staff. Scenic views. Convenient location.
Verified review

8/10 Very good

Variety of breakfast choices and the restaurant staff was really nice.
Verified review

10/10 Exceptional

Friendly staff, staff was always cleaning the place. Always smelled clean, breakfast was delicious. Always saw maintenance making the area look up to date. Bed was extremely comfortable, water pressure was great, nice hot water. Would come back!
Verified review

10/10 Exceptional

Great front desk, great breakfast (included), great rooms (serviced every day, air conditioned, plenty of storage), great location. Ride service between the hotel and the airport was smooth.
Verified review

10/10 Exceptional

The staff was very friendly and helpful. When we reported a little dust coming down from the wall onto the chair, they gave us another room even though we didn't ask for it. They also have a restaurant on a terrace with a beautiful view and delicious food.