I stayed here for 3 nights. The location is great – close to Pantai Cenang Beach and very convenient for exploring the area. The property itself is fairly clean and the rooms are comfortable.
However, my experience was let down by poor service. The bathroom had serious water pressure issues. I complained 3 times, but nothing was done – each time I was told maintenance would come the next day, but nobody ever fixed it. When I asked to be moved to another room, I was told the hotel was fully booked. This turned out not to be true, as I checked online and saw availability.
It was disappointing that the staff did not take the issue seriously or offer any solution. For the price and location, this hotel has potential, but based on my experience I would advise thinking carefully before booking.