Mercure Sunshine Coast Kawana Waters

4.5 star property
Luxury hotel with restaurant, near Sunshine Coast University Hospital

Choose dates to view prices

Experience the perfect blend of luxury and comfort at Mercure Sunshine Coast Kawana Waters. Unwind on the sun-kissed terrace, sip a coffee at the cafe, or enjoy dry cleaning services for your convenience. The hotel's helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
The current price is CNY791
CNY871 total
includes taxes & fees
Jun 21 - Jun 22

Why we love this property

Culinary adventures
This hotel offers a restaurant, cafe, and bar with food options for every palate. Couples can enjoy private dining with vegan and vegetarian choices.
Heavenly sleep comfort
Premium bedding in each luxury guestroom creates a haven for perfect rest. Blackout drapes ensure undisturbed slumber in this upscale hotel.
Luxury city getaway
Live the high life at this luxury hotel in the city center. Modern design and urban vistas create a sophisticated atmosphere for discerning travelers.

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(99 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(39 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

Room (Zip Room)

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Suite (Deluxe)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
9 Florey Boulevard, Birtinya, QLD, 4575

What's nearby

  • NightQuarter - 10 min walk - 0.9 km
  • Leacy's Bushland Conservation Reserve - 3 min drive - 1.9 km
  • Sunshine Coast Stadium - 4 min drive - 2.7 km
  • Warana Beach - 5 min drive - 2.3 km
  • Venue 114 - 5 min drive - 2.7 km

Getting around

  • Maroochydore, QLD (MCY-Sunshine Coast) - 21 min drive
  • Landsborough Station - 20 min drive
  • Beerwah Station - 22 min drive
  • Mooloolah Station - 22 min drive

Restaurants

  • ‪Oporto - ‬7 min walk
  • ‪Your Mates Brewing Co. - ‬4 min drive
  • ‪Kitchen - ‬3 min walk
  • ‪KFC - ‬4 min drive
  • ‪Summerhouse Birtinya - ‬3 min drive

About this property

Mercure Sunshine Coast Kawana Waters

Mercure Sunshine Coast Kawana Waters offers a great location, putting you within a 15-minute walk of Sunshine Coast University Hospital and NightQuarter. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this luxurious hotel include a snack bar/deli and a terrace. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Horse riding nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Uses some LED lighting
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 15 to 29 for adults, and AUD 5 to 19 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 10.0 per stay

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Property Registration Number 25621752654

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Also known as

Best Western Plus Oceanside Kawana Hotel Birtinya

Best Western Plus Lake Kawana Hotel Birtinya

Best Western Plus Oceanside Kawana Birtinya

Best Western Plus Oceanside Kawana

Best Western Plus Lake Kawana Birtinya

Best Western Plus Lake Kawana

Best Western Plus Lake Kawana Hotel

Mercure Sunshine Coast Kawana Waters Hotel

Mercure Sunshine Coast Kawana Waters Birtinya

Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Frequently asked questions

Does Mercure Sunshine Coast Kawana Waters offer free cancellation for a full refund?

Yes, Mercure Sunshine Coast Kawana Waters does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Sunshine Coast Kawana Waters?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mercure Sunshine Coast Kawana Waters?

Yes, there's free self parking.

What are the check-in and check-out times at Mercure Sunshine Coast Kawana Waters?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Mercure Sunshine Coast Kawana Waters and nearby?

Have fun with nearby activities like fishing, horseback riding, and snorkeling. Mercure Sunshine Coast Kawana Waters also has a picnic area.

Are there restaurants at or near Mercure Sunshine Coast Kawana Waters?

Yes, there's an onsite restaurant.

What's the area around Mercure Sunshine Coast Kawana Waters like?

Mercure Sunshine Coast Kawana Waters is in Birtinya, a short 8-minute walk from Sunshine Coast University Hospital and 4 minutes' walk from Sunshine Coast University Private Hospital.

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Reviews

Mercure Sunshine Coast Kawana Waters Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Location

9.2

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Parking was convenient and easily accessible. (5 reviews)
  • Breakfast at the property was excellent with a good range of options and high-quality food. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Parking
Lobby
Location
Restaurant
Breakfast
Value
Cleanliness
Food

Reviews

Verified

10/10 Exceptional

Just excellent as usual room, staff and dining
Garry, 4-night trip
Verified

10/10 Exceptional

Second time staying here, great accommodation, easy parking and great staff.
William, 2-night trip
Verified

8/10 Very good

Stayed one night, rooms are big and the TV on the wall was the biggest one we have ever seen for a Hotel. Breakfast was excellent and very good quality. Our only complaint was that the water from the shower did not drain quickly enough and the mat on floor was completely drenched and a little slippery. Hotel just needs to build small retaining wall in the shower to stop flooding
Nicole, 1-night trip
Verified

10/10 Exceptional

Clean room, comfortable bed, great nibbles on arrival
Gerard, 1-night trip
Verified

10/10 Exceptional

The gentleman on reception when I checked in was just lovely.
Tracey, 1-night trip
Verified

8/10 Very good

Comfy bed. Friendly staff.
Glenn, 1-night trip
Verified

10/10 Exceptional

Great location, nice room, loved having a cafe at the bottom.
Phoebe, 1-night trip
Verified

10/10 Exceptional

Nice staff, clean room
Nathan, 1-night trip
Verified

8/10 Very good

Clean unit, great staff good food close to Mooloolaba where the surf club and beach located
Damian, 1-night trip
Verified

10/10 Exceptional

Great stay - nice and quieta nd nice dark room. Bed is super comfy and nice little treats to enjoy.
Nikki, 1-night trip
Verified

6/10 Good

Room was adequate, clean and tidy. Service was good. Would recommend for a short stay, maybe not a long stay
Craig, 2-night trip
Verified

10/10 Exceptional

Quick Check in, good service spotless rooms
Garry, 3-night trip
Verified

10/10 Exceptional

Every staff member was so polite and professional. Rooms were very clean. The amenities and the little snacks they left were great. Most of all I loved that they had refillable water jugs and a water fountain on every level. I didn’t realise how much it makes a difference just to have access to a water fountain 24/7.
Summer, 2-night trip
Verified

8/10 Very good

Friendly staff. Convenient location. Quiet environment.
Patrick, 2-night trip
Verified

10/10 Exceptional

Yes our room was great thank you
Stephanie, 1-night trip
Verified

10/10 Exceptional

Front reception staff very welcoming and helpful.
Gordon, 1-night trip
Verified

6/10 Good

Nice and friendly staff, the room had a strange odour though
Stephen, 1-night trip
Verified

10/10 Exceptional

Nice and clean
Gregory, 1-night trip
Verified

6/10 Good

An older building but the inside was very dated and bathrooms and furnishings were grubby . Staff were pleasant and we only stayed overnight but it was quite expensive considering its condition . Air con was great , towels were clean and it was close to where we needed to be .
Jill, 1-night trip
Verified

8/10 Very good

Nice n clean.staff very helpful.
Neil, 2-night trip
Verified

8/10 Very good

Room was spacious and ready when we arrived. Breakfast was good but not much selection of cooked items. Staff were great. Only complaint is that the toilet in our room hadn’t been cleaned from the previous person.
Ross, 1-night trip
Verified

10/10 Exceptional

The room was very clean and tidy. Very comfortable bed. Lovely staff, very friendly. I only stayed one night but I loved it and will be back and will recommend to others
Jessica, 1-night trip
Verified

6/10 Good

Staff were very friendly, had to have the sheets changed due to some marks but was quickly resolved. Easy check in and check out process. Simple rooms but all I needed. Showers need some Reno
Heather, 1-night trip
Verified

8/10 Very good

Friendly reception staff that gave a warm welcome. Room was clean and spacious.
Lynne, 1-night trip
Verified

10/10 Exceptional

Nice, clean and comfortable at a good price
Priyesh, 1-night trip