The Queens Hotel

Property class: 3
Penzance hotel with restaurant and bar/lounge

Choose dates to view prices

Located by the sea, The Queens Hotel offers a warm welcome with free full breakfast, an on-site restaurant serving lunch and dinner. Unwind in the hair salon or connect to WiFi in your room; previous guests have praised the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Hair salon
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The current price is CNY1,164
CNY1,396 total
includes taxes & fees
Apr 19 - Apr 20

Room options

Single Room, Sea View

9.6 out of 10
Exceptional
(8 reviews)
  • Sea view
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

Twin Room, Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • Sea view
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

Double Room, Bathtub, Sea View

9.0 out of 10
Wonderful
(7 reviews)
  • Sea view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Single Room, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

Single Room

8.6 out of 10
Excellent
(12 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, Bathtub

8.0 out of 10
Very good
(9 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

7.8 out of 10
Good
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
The Promenade, Penzance, England, TR18 4HG

What's nearby

  • Penzance Beach - 2 min walk - 0.2 km
  • Penlee House Gallery and Museum - 3 min walk - 0.3 km
  • Union Hotel - 5 min walk - 0.4 km
  • Jubilee Pool - 6 min walk - 0.6 km
  • Penzance Ferry Terminal - 8 min walk - 0.7 km

Getting around

  • Newquay (NQY-Newquay Cornwall) - 63 min drive
  • Penzance (PZC-Penzance Train Station) - 13 min walk
  • Penzance Station - 13 min walk
  • St Erth Station - 14 min drive

Restaurants

  • ‪45 Queen Street - ‬6 min walk
  • ‪Taj Mahal - ‬3 min walk
  • ‪Little Nook Cafe - ‬1 min walk
  • ‪The Globe - ‬8 min walk
  • ‪Wren And Raven - ‬8 min walk

About this property

The Queens Hotel

At The Queens Hotel, you'll be within a 10-minute drive of St. Michael's Mount. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travelers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 72 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 16
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets stay free (dogs and cats only, 2 total)
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1862
  • Safe-deposit box at front desk
  • Television in common areas
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 30
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Renovations and closures

The property is closed between December 18 and February 1.
The property will be renovating from December 18 2026 to February 1 2027 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for GBP 75.0 per stay
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Queens Hotel Penzance
Queens Penzance
The Queens Hotel Hotel
The Queens Hotel Penzance
The Queens Hotel Hotel Penzance

Frequently asked questions

Is The Queens Hotel currently open?

The property is closed between December 18 and February 1.

Does The Queens Hotel offer free cancellation for a full refund?

Yes, The Queens Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Queens Hotel?

Yes, cats and dogs stay free, with a limit of 2 total.

Is parking offered on site at The Queens Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Queens Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.

Are there restaurants at or near The Queens Hotel?

Yes, there's an onsite restaurant that offers British cuisine.

What's the area around The Queens Hotel like?

The Queens Hotel is a short 7-minute walk from Penzance Ferry Terminal and 5 minutes' walk from Jubilee Pool.

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Reviews

The Queens Hotel Reviews

8.2

Very Good

8.4

Cleanliness

8.6

Location

8.8

Staff & service

7.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious, freshly cooked, and offered a varied menu with many options. (35 reviews)
  • The restaurant served very nice food and the dining area was lovely with great sea views. (8 reviews)
  • Free secure parking was a great benefit for guests. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
View
Restaurant
Ocean view
Bed
Bathroom
Building

Reviews

Verified

10/10 Exceptional

Easy check-in, very friendly and helpful staff, and a cooked-to-order breakfast were the stand-outs from my stay. There is good parking and the hotel is in a prime location with excellent views of the bay. This was my third stay at the Queens Hotel and I have no hesitation in booking again.
Paul, 1-night trip
Verified

10/10 Exceptional

The staff were amazing & extremely helpful
Front of the hotel
My room
Breakfast
Catherine, 1-night trip
Verified

8/10 Very good

The breakfast was lovely. Freshly cooked, and with a varied menu. The property was clean and well kept, but a little dated. First flight of stairs is accessed by a chairlift, rather than a lift. There are then stairs to negotiate on the first floor, to get to the room.
Kathryn, 5-night trip
Verified

10/10 Exceptional

Clean, nice staff and great food.
Celestino, 1-night trip
Verified

8/10 Very good

A fairly limited breakfast menu compared to equivalent hotels and prices. The best thing fir is was the view over the sea which was spectacular during stormy weather.
William, 2-night trip
Verified

10/10 Exceptional

My stay at the queens hotel was simply perfect in every way I can’t fault them on anything I strongly recommend everyone to experience what I just had
Chris, 4-night trip
Verified

6/10 Good

A decent but well-worn hotel, in desperate need of a refresh, but clean and accommodating, not bad for the price
Amy, 1-night trip
Verified

10/10 Exceptional

The room was lovely and the staff were exceptional, so friendly and caring
EILEEN, 3-night trip
Verified

8/10 Very good

Rooms good the only let down was the Gluten Free English Breakfast came with gluten containing itens. Alsobthe gluten free muesli ordered never turned up
gavin, 1-night trip
Verified

8/10 Very good

Perfect location and nice atmosphere.
Bjarne, 4-night trip
Verified

10/10 Exceptional

Excellent service, good location and single rooms which you rarely get as a lone traveller so end up paying for a double. A lovely, comfortable, seaside hotel. Would definitely stay again if ever in Penzance.
Jane, 4-night trip
Verified

10/10 Exceptional

Very clean, staff friendly Views lovely, food great
Karen, 5-night trip
Verified

10/10 Exceptional

Our room was spotless and all the staff were very friendly and helpful especially Kat in the restaurant who went out of her way to make sure everything was ok
Tony, 2-night trip
Verified

8/10 Very good

Excellent friendly staff . Hotel a bit ‘tired’ in places but no hesitation in recommending it to others and will definitely return
Martyn, 3-night trip
Verified

10/10 Exceptional

Nice friendly staff, good food, pleasant stay.
Phil, 1-night trip
Verified

10/10 Exceptional

Very large room with sea views. Very clean. Good breakfast and dinner was excellent
Jennifer, 2-night trip
Verified

8/10 Very good

Sea view room.

Enjoyed my stay and will be going again. It's good to have the restaurant operating again for evening meals so you can relax after a day out and eat in comfort.
Elizabeth, 2-night trip
Verified

10/10 Exceptional

Great location with stunning views

Very large room with a stunning view. Great location between Penzance and Newlyn. Free on site parking is a big plus.
A room with a view!
Jan-Erik, 2-night trip
Verified

10/10 Exceptional

Had a comfortable couple of nights whilst my boiler was out of action. Clean, well appointed single room with modern en-suite bathroom. Slept very well. A nice old traditional hotel, some areas are a little worn / dated, but I understand looking after a property of this size and age is no small undertaking. Everyone was friendly and professional, from reception to the bar and dining staff. I got a great rate, with breakfast included, really was excellent value. Thank you Queens hotel.
Ben, 2-night trip
Verified

8/10 Very good

Breakfast was good.
Setsuko, 2-night trip
Verified

8/10 Very good

Breakfast food wasn't up to the standard we get at comparable hotels. The room was clean, comfortable and overlooked the sea which was good but could do with updating. The TV was tiny and the coffee/tea making set up was very basic. The staff are very friendly and helpful. Dog friendly.
William, 1-night trip
Verified

10/10 Exceptional

Loved the dining area!
Marcia, 2-night trip
Verified

10/10 Exceptional

Beautiful building.

A very well kept hotel with very helpful and friendly staff.
Peter, 2-night trip
Verified

10/10 Exceptional

The best thing about this hotel is the staff. Every one of them is excellent. Friendly and helpful. I arrived off the sleeper and they wen out of their way to make sure I got into my room early. My upgraded room was comfortable and had wonderful views. Breakfasts were very good. I’ll definitely stay here again.
Stephen, 2-night trip
Verified

10/10 Exceptional

Nice hotel with good service and friendly staff.
GRAHAM, 1-night trip