The first room we were assigned wasn't cleaned, bed not made, no sheets available cleaning rags stuffed by the door. The second room we were assigned the TV did not work properly
Jonathon
Jonathon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Nice Stay
We stayed here to be close to family for a family gathering. It was a wonderful stay!
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Chantal
Chantal,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Amy
Amy,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 11 日
The hotel was lovely but there were a few things that need to be worked on. While using the pool, I noticed that the area had not been cleaned around in over a day (I saw the same dead bug on the side). I needed to ask for towels for the pool both at reception and through my phone (the phone at the pool did not work to communicate with the front desk). Housekeeping emptied the bins and replaced the towels, but left the empty plastic bottles near the bins in the room (there was no place to recycle and I did not want them in our room anymore).
The nice thing was when my daughter had an pee accident, they were quick to clean it (it was not on a carpet).
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 24 日
Martina
Martina,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
It was a great place to stay, the breakfast was really good & staff so friendly & helpful.
Jane
Jane,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Kathleen
Kathleen,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 6 日
Dirty room
Check in went well. The problem was with the room itself. I began a thorough bed bug inspection immediately upon entry. I pulled one of the mattresses away from the headboard. I saw what appeared to be bed bug fecal matter and staining on the box spring encasement. The encasement had several small holes and tears all over. I alerted staff and they saw the evidence themselves. I booked another hotel for my party, 2 adults and 3 children, and left. I did receive a full refund and apology. However, it’s clear that housekeeping is seriously lacking. In addition to the bed bug fecal staining, there was old candy, a dirty paper plate and dried dog kibble on the floor.
Laura
Laura,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 27 日
They opened up a wall next to a room and there was mold all over. They should not have rented that room out.
Stephanie
Stephanie,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 27 日
It was fine. We were only here briefly
Sharon
Sharon,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 26 日
Parking fee, while small, was not disclosed when the reservation was made. I have never been charged to park at Hampton or any other hotel.
Elevator buttons did not all work and the floor numbers were unreadable.
Douglas
Douglas,1 晚行程
Orbitz真实住客点评
6/10 好
2025 年 6 月 14 日
Very noisy air conditioner. Could not sleep!!!
Breakfast was cold.
Raymond
Raymond,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 6 月 10 日
Our 1st stay at this hotel and we had to switch rooms at 8pm the bed had stains on the sheets not even changed and the smell of cigarettes and the candy wrapper under the bed and the bathroom was not
cleaned n having pictures. We got moved to another room with a pull out couch and not what we expected with only that room available. Late at
Night just wanted to sleep not sure I’ll be booking that hotel again.