They relocated me to their sister hotel, but their customer service was top notch. Was given a nice discount for the inconvenience of being separated from group.
LAURO
LAURO,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 16 日
Not the Greatest
The hotel is located in a central location and has adequate parking. I found the room clean and appointed well enough.
There are two issues I had: the noise which I know they are aware of. So, rather than post something near the elevator which i didn’t see until later on during my stay, they should have said it directly to me when i checked in and, better yet, include it in the hotel description or confirmation. The second issue is they asked me if i wanted them to service the room. They did the first day, but not the second day. On my way out to dinner I pointed this out and asked to have the room serviced only to return and still find it not cleaned.
Eden
Eden,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
It was good but have not received my deposit for the stay
Jacob
Jacob,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 16 日
Won’t stay again
Biggest complaint bedroom carpet could not have been more filthy. Housekeeping was spotty. Public sitting areas were spotty. Positive front desk folks were terrific in every way
Jeanette E
Jeanette E,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Great hotel
The staff was friendly, room was spacious and clean. My only complaint is that the beds are hard. Other than that, it was a perfect stay.
Angelique
Angelique,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 13 日
En cuestion del cuarto el aire acondicionado mojo toda el area donde estaba ubicado, es muy complicado pagar el estacionamiento al tener un numero de mexico y en cuanto a limpieza y desayuno estuvo muy bien.
Jesus
Jesus,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 11 日
The self-parking seemed very high. It was $39. per night, and the tub drain was stopped up. Breakfast was good.
Allen
Allen,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
Good location, for the event we were attending, the restaurant and its room service was amazing
Carlos
Carlos,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
IHG
Hotel staff were very nice throughout our stay. All requests were answered in a timely manner.
Christopher
Christopher,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Clean, convenient location
Front desk staff were helpful and friendly. Easy to walk lots of places downtown (we came for a show at Austin Mohawk). Room very clean and comfy.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Stayed here after I DJed an event in East Austin. Got to the room before the event to rest up then after the event parked my car and had some pizza at Hoboken fun and few beers at Better Days bar then to Elysium for an hour of 'K-Pop' night.
David
David,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 6 日
The location is great, but not the best stay. The pillows were flat and bed was so hard. I am a 150lb 5’7 female side sleeper and bed so hard was cutting off circulation in my hands.
Attached is picture of dirty sheets. Gross checking into a room for a week and can’t get clean sheets! Took two days to come and repair toilet. Front desk female was rude and unprofessional wearing airbuds instead of helping day guests.
We paid for parking at the hotel, but each time we left garage we had to pay again.
Left very unsafe. No day security.
Tried to get in room elevator around 430p and there was a homeless person in the elevator. Walked out of course. Waited for another elevator, but only one worked, so had to take unsecured stairs.
Shannon
Shannon,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
PIERRE
PIERRE,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Nice hotel. Clean and polite. Surrounding streets are a little uncertain. Suggest ubering rather than walking near this hotel
Andrea
Andrea,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 5 日
We requested connecting rooms but they booked one of them so we ended up in two different rooms so my two other kids got separated into another room instead..
Joey
Joey,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Good location
Cynthia
Cynthia,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Pam
Pam,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Eduardo
Eduardo,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 23 日
Okay
It was okayyy, the people on reception were nice. Unfortunately there were some negatives, the air con was really loud, they didn’t clean the room over the 4 days we were there. The breakfast was okay but it was also really busy - not the hotels fault.
The location was good, but now you’re having a drink with that I guessthere was a lot of homeless nearby
Overall for the price it was okayyy, it was the best value hotel when we’re looking. But if I were to return I would go for a more upscale hotel. Ultimately it was the price for us.