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Hotel Am Rathaus

City-center hotel, steps from Marktplatz

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Photo gallery for Hotel Am Rathaus

Exterior
Front of property
Free daily buffet breakfast
Minibar, desk, iron/ironing board, cribs/infant beds
Reception
Right in the heart of the city, Hotel Am Rathaus offers a warm welcome with a breakfast buffet and free in-room WiFi. Guests can stay up-to-date with newspapers and take advantage of tour assistance, luggage storage, while appreciating the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Front-desk safe
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Reception hall

Feel at home (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Minibar
The current price is CNY1,454
CNY1,556 total
includes taxes & fees
Aug 22 - Aug 23

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, 1 Twin Bed

Single Room, 1 Twin Bed | Minibar, desk, iron/ironing board, cribs/infant beds

Single Room, 1 Twin Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Minibar
Cable channels
Desk
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, desk, iron/ironing board, cribs/infant beds

Quadruple Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Minibar
Cable channels
Desk
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Triple Room

Minibar, desk, iron/ironing board, cribs/infant beds

Triple Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Minibar
Cable channels
Desk
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Double Room

Double Room | Minibar, desk, iron/ironing board, cribs/infant beds

Double Room

8.4 out of 10
Very good
(10 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Minibar
Cable channels
Desk
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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  • Spa
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8.8 out of 10, Excellent, 279 reviews
The price is CNY951
CNY1,018 total
includes taxes & fees
Aug 19 - Aug 20
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About the neighborhood

Map
Heiliggeiststraße 1, Heidelberg, Baden-Württemberg, 69117

What's nearby

  • Marktplatz - 1 min walk - 0.0 km
  • Church of the Holy Spirit - 2 min walk - 0.2 km
  • Karl Theodor Bridge - 3 min walk - 0.3 km
  • Heidelberg Castle - 3 min walk - 0.3 km
  • University of Heidelberg Old Campus - 6 min walk - 0.6 km

Getting around

  • Mannheim (MHG) - 25 min drive
  • Heidelberg-Schlierbach/Ziegelhausen Station - 6 min drive
  • Heidelberg-Altstadt Station - 9 min walk
  • Neckargemünd Station - 10 min drive
  • Heidelberg Seegarten Tram Stop - 22 min walk

Restaurants

  • ‪Brauhaus Vetter - ‬1 min walk
  • ‪Cocodec - ‬1 min walk
  • ‪Hans im Glück- Burgergrill - ‬2 min walk
  • ‪Cafe Bar GRANO - ‬2 min walk
  • ‪Café Gundel - ‬2 min walk

About this property

Hotel Am Rathaus

Hotel Am Rathaus offers a great location, putting you within a 15-minute walk of Marktplatz and Heidelberg Castle. Free perks include WiFi, wired internet, and buffet breakfast daily between 7 AM and 11 AM. Fellow travelers say great things about the helpful staff.

Languages

English, French, German, Italian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 20 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 11 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • The front desk is open daily from 7 AM - 11 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • No onsite parking

Other information

    • Designated smoking areas (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM

Traveling with children

  • Children stay free (see details)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Reception hall
ROOM

Room amenities

Be entertained

  • 36-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for EUR 11.0 per day

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Am Rathaus Heidelberg
Hotel Am Rathaus Heidelberg
Hotel Am Rathaus Hotel
Hotel Am Rathaus Heidelberg
Hotel Am Rathaus Hotel Heidelberg
HELP_OUTLINE

Frequently asked questions

Does Hotel Am Rathaus offer free cancellation for a full refund?

Yes, Hotel Am Rathaus does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Am Rathaus?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Am Rathaus?

Sorry, there's no onsite parking at Hotel Am Rathaus.

What are the check-in and check-out times at Hotel Am Rathaus?

Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is 11 AM.

What's the area around Hotel Am Rathaus like?

Hotel Am Rathaus is in Heidelberg City Centre, a short 9-minute walk from Heidelberg-Altstadt Station and 10 minutes' walk from Heidelberg Castle.

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Hotel Am Rathaus Reviews

Reviews

8.4

Very Good

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Location
Service staff
Elevator
Breakfast
Room
Towns
Luggage
Castle
Accomodation Type
Old town

What guests liked

  • Breakfast was substantial, well thought out, and tasty with plenty of choice and unlimited quantities. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great location. Very friendly people. The rooms were nice. I would definitely recommend this hotel.
Gary, 1-night trip

10/10 Excellent

This hotel was perfectly located between the castle and the bridge, on the Marktplatz. The staff was wonderful, helping us to find the parking garages and restaurants. We would stay there again. Beautiful city!
Janet, 1-night trip

2/10 Terrible

The room and the bathroom was dirty. Shower about to fall off the wall. Neither the room or the hotel in all was maintained at all.
Tom Gyde, 2-night trip

10/10 Excellent

Friendly staff, great location!
John, 1-night trip

10/10 Excellent

Great value and location
James, 1-night trip

10/10 Excellent

Great location Staff was very helpful and friendly
Monica, 1-night trip

10/10 Excellent

Wonderful

Great staff, very friendly. Breakfast and location we're both perfect.
Thomas, 5-night trip

8/10 Good

Quaint, older hotel right in the heart of the cathedral square. Great service. Room had a lot of space. Clean and comfortable. Solid breakfast included. No air conditioning, but a big fan and all of the windows opened to allow a lot of cool air. Some street noise later into the summer nights, which I liked. No lift. Had to port luggage up stairs. No PSD ports, so just use an adapter.
James, 1-night trip

10/10 Excellent

Amazingly friendly staff, convenient location in the old town. Would recommend!
Nathaniel, 2-night trip

10/10 Excellent

The hotel is very conveniently located at the corner of the marketplace, the center of Heidelberg. It is also right next to the beautiful bridge that pedestrian could walk on and have a great view of the city and the castle. The staff is very friendly and professional and courteous. Our room has a nice size and many windows for natural breeze and air. It also includes the decent quality breakfast, which is very convenient. The only challenge is for the Uber driver to pick us up. We called an Uber to pick us up to the train station, it took the Uber driver a long time to find us. We had to cancel one order Uber driver prior because he couldn’t find us.
Xiaoqin, 1-night trip

10/10 Excellent

We had an excellent stay! The accommodations were spacious and comfortable. The location was wonderful. We even caught a glimpse of Sweden’s Queen Sylvia from our room window!
sara, 1-night trip

10/10 Excellent

Very good expetience

Little old fashion but very spacious and clean. Convenient location, many restaurants, bars and shops are walking distance. Breakfast was good.Staff was kind and friendly.
Alda, 2-night trip

10/10 Excellent

Great location, friendly staff. Quaint. My only complaint is there is no elevator and the stairs are narrow and steep.
Susan, 1-night trip

8/10 Good

Every thing is worth the price except the noise of the outside, the group of the youth chated in a loud noise until the midnight. It could be occasionally happened.
Dan, 1-night trip

8/10 Good

the hotels good location compensates for the facilities and condition of the rooms. included breakfast and overall price performance is quite ok!
matthias, 3-night trip

4/10 Poor

The location was great, except it was on the corner of a busy restaurant and bar area, loud music and people all night, so not much sleep. The room was clean, except for a lot of stains on the carpeting. They need to start the breakfast earlier, most places start at 6:30 or 7:00. This place not until 8:00, we had an early flight so we missed out on breakfast. The Korean restaurant next door was good.
Lori, 1-night trip

10/10 Excellent

Right in the center of Old Town, Heidelberg. Within walking distance to the funicular to the castle. Night time the old town restaurants come alive. Architectural marvels everywhere in old town. Would definitely go back.
Karen, 3-night trip

6/10 Okay

great location & people, but very poor facilities

Staff and location great. The room it was old, not clean, not well conserve. Thanks to the location and the people that work there it was good.
Hugo a, 2-night trip

10/10 Excellent

We fell in love with this place. The staff was so accommodating, friendly, joyful! The location is perfect to access the castle, shops and restaurants. Highly recommend it! We arrived too early to check in. The staff let us leave our luggage with them behind the desk.
Sara, 1-night trip

10/10 Excellent

In the heart of the city. Wonderful staff. Lovely breakfast. Facility is NOT handicap-accessible. It is within a two-minute walk of the Bergbahn to the castle and Bus 20 stop to/from the train station. American travelers be advised this is a fine place to stay if you are open to a comfortable, clean place to stay a night ot two.
Lara, 1-night trip

6/10 Okay

Old World Charm-For Better or Worse

Hotel Am Rathaus has old European charm which is to say small rooms, no elevators but great staff and breakfast. It was very noisy at night since Heidelberg is a university town and they like to party. Pretty much right outside the window. Parking is a quarter mile away and you have to drag luggage from there or nearest street access a block away. That would be over cobblestone too. The facility itself is charming and you can imagine Mark Twain staying there 150 years ago. Maybe during summer break.
Greg, 2-night trip

8/10 Good

The accommodation is very old and there is no lift for those with limited mobility. On the other hand: personnel is very friendly, room is very clean, decent breakfast and the location is perfect.

10/10 Excellent

This hotel is perfectly located for the Christmas market. This town is fantastic. The staff was unbelievably nice and very helpful. A couple of notes - 1 there is no elevator so be prepared to climb the steps with your bags. 2 - parking is not onsite. 3 - it is not easy to find this hotel due to very narrow roads and pedestrians. HOWEVER, once you are settled this place is awesome!

8/10 Good

No elevator makes it, needs a little effort to bring up the suitcases to the 4th floor :)
Thomas, 1-night trip

6/10 Okay

On vacation and have stayed in 9 hotels throughout Europe. 6th floor up a tight spiral staircase. The place is old so of course no elevator . Crazy uneven floor with one bed that was way too low. Very nice helpful staff though and a good öbreakfast. Good location and historic so there’s bound to be glitches.
Carol, 1-night trip