Step into The Merchant, nestled in the heart of Salem's entertainment district. Enjoy a to-go breakfast, warm up by the lobby fireplace or unwind on the charming terrace. With free in-room WiFi and helpful staff, this hotel offers a perfect blend of comfort and convenience.
Beverly, MA (BVY-Beverly Municipal) - 22 min drive
Bedford, MA (BED-Laurence G. Hanscom Field) - 36 min drive
Logan International Airport (BOS) - 45 min drive
Boston, MA (BNH-Boston Harbor Seaplane Base) - 48 min drive
Norwood, MA (OWD-Norwood Memorial) - 49 min drive
Lawrence, MA (LWM-Lawrence Municipal) - 54 min drive
Beverly Station - 4 min drive
Beverly Montserrat Station - 6 min drive
Swampscott Station - 7 min drive
Salem Station - 8 min walk
Restaurants
A & J King Artisan Bakers - 4 min walk
Dunkin' - 1 min walk
Wendy's - 5 min walk
Village Tavern - 5 min walk
Gulu-Gulu Cafe - 2 min walk
About this property
The Merchant
Located near a train station, The Merchant is a great choice for a stay in Salem. Free perks include WiFi and on-the-go breakfast daily between 9:00 AM and 11:00 AM. Fellow travelers love the helpful staff. Public transportation is close by: Salem Station is just 8 minutes by foot.
At a glance
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Hotel size
11 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by text message 24 hours prior to arrival to arrange check-in.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (USD 25 per night; includes in/out privileges)
Onsite parking limited
Offsite parking within 499 ft (USD 10.00 per night)
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Other information
Designated smoking areas
Property amenities
Food and drink
Free on-the-go breakfast each morning 9:00 AM–11:00 AM
Coffee/tea in a common area
Shared refrigerator
Water dispenser
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Facilities
Built in 1789
Terrace
Fireplace in lobby
Communal living room
Georgian architecture
Accessibility
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Upper floors accessible by stairs only
2 stairs to reach property
Area rugs in public areas
Thin carpet in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
40-inch LED TV
Digital TV channels
Home comfort
Air conditioning and heating
Bathrobes
Iron/ironing board
Sleep well
Premium bedding
What to enjoy
Fireplace
Individually furnished and decorated
Heated floor (bathroom)
Freshen up
Private bathroom
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Uncovered self parking costs USD 25 per night with in/out privileges
Parking is available nearby and costs USD 10.00 per night (499 ft away)
Policies
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
State tax ID - C0013862060
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
Also known as
Merchant Hotel Salem
Merchant Salem
The Merchant Hotel
The Merchant Salem
The Merchant Hotel Salem
Frequently asked questions
Are pets allowed at The Merchant?
Sorry, pets aren't allowed.
Is parking offered on site at The Merchant?
Yes. Self parking costs USD 25 per night. Parking spots may be limited.
What are the check-in and check-out times at The Merchant?
Check-in start time: 4:00 PM; Check-in end time: 5:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Merchant?
No, this hotel doesn't have a casino, but Encore Boston Harbor (22-min drive) is nearby.
What's the area around The Merchant like?
The Merchant is a short 8-minute walk from Salem Station and 2 minutes' walk from Salem Museum.
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Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
10
Cleanliness
9.8
Location
9.8
Staff & service
9.8
Property conditions & facilities
Guest review summary
What guests liked
Freshly baked breakfast items, including scones, frittatas, and cookies, were a wonderful addition to the daily breakfast offerings. (13 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Building
Fireplace
Bed
Coffee
Breakfast
Luggage
Elevator
Reviews
Verified
10/10 Exceptional
Jan 8, 2026
Excellent hotel and staff!!
Marco
Marco, 2-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Great atmosphere, especially loved the fireplaces and the free and always accessible food
Audrey
Audrey, 5-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Beautiful place, impeccably clean, great snacks and welcoming staff.
Allison
Allison, 1-night trip
Verified
10/10 Exceptional
Apr 15, 2026
Everything was wonderful, and the bed and pillows were like sleeping on a cloud. What a nice property. Good coffee and lots of prepared snacks ready to grab any time.
The only odd thing is that check-in is after 4PM, and the desk closes at 5PM. If you can't be there during that hour, you can check-in online, and they arrange for you to get in after hours, which did work well.
Lee
Lee, 1-night trip
Verified
10/10 Exceptional
Dec 18, 2025
Beautiful room, cozy vibe, and everything was super clean!
Emma
Emma, 1-night trip
Verified
10/10 Exceptional
Dec 30, 2025
This was one of my favorite places to stay! Its a beautiful location to stay with a rich history. The staff was fantastic answering all of my many questions and even sending information when the walkways would be slippery. Also, their scones in the morning were incredible. Absolutely fantastic place to stay and customer service!
Amanda Ann
Amanda Ann, 3-night trip
Verified
10/10 Exceptional
Jan 5, 2026
I really enjoyed breakfast by the fireplace! I appreciate the choice of teas, delicious frittata, and yogurt compote. The room was lovely and spacious, and the staff were excellent.
Catherine
Catherine, 2-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Lovely historic home with well appointed rooms. I love that there are food and snacks available at all times and on different levels of the house we thoroughly enjoyed our stay and when returning to Salem will stay again. Staff was very communicative, friendly, helpful and like check-in was a breeze.
Jennifer
Jennifer, 6-night trip
Verified
8/10 Very good
May 8, 2025
Beautiful property and hotel in a great location.
Lane
Lane, 1-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Wonderful. Property was immaculate. Staff was first rate.
cheryl
cheryl, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2025
The Christmas decorations were exquisite! Wrapping gifts under the tree by the fireplace was a highlight. The Staff were welcoming, attentive and helpful.
Marianne
Marianne, 3-night trip
Verified
10/10 Exceptional
Sep 23, 2025
Would highly recommend this to anyone wanting a warm welcoming place to relax and feel pampered.
Michelle
Michelle, 3-night trip
Verified
10/10 Exceptional
Jun 15, 2025
Great room and good location
Robert
Robert, 2-night trip
Verified
10/10 Exceptional
Dec 18, 2025
Loved it. Everything was clean and tidy.
Anet
Anet, 4-night trip
Verified
10/10 Exceptional
Jul 7, 2025
Beautiful rooms. Great location.
Francis
Francis, 1-night trip
Verified
8/10 Very good
Mar 16, 2025
Beautiful Inn in the heart of downtown Salem - walkable to great restaurants, shops, the Peabody Essex museum and the waterfront.
David
David, 1-night trip
Verified
10/10 Exceptional
May 17, 2025
I really enjoyed the 24/7 snack and beverage options. The hospitality was amazing and very helpful staff.
Jamie
Jamie, 1-night trip
Verified
10/10 Exceptional
Sep 1, 2025
We loved The Merchant!! Lovely hotel, excellent staff (esp. Kaylee!!-Thank you for making our stay so great!). It was walking distance to the tours, shopping, and restaurants! Would definitely stay there again.
NANCY
NANCY, 2-night trip
Verified
10/10 Exceptional
Nov 10, 2025
I enjoyed my stay at the Merchant. I loved the history of the property, its location, the extra comfort touches everywhere in both the common areas and the individual rooms. The small deck in the rear of the building offered a pleasant seating area outside, the property is well maintained inside and out. Loved being able to walk everywhere, can’t wait to return to Salem and the Merchant.
Jane
Jane, 2-night trip
Verified
10/10 Exceptional
Mar 21, 2025
Very nice place, convenient location, very nice staff, I will come again.
Li
Li, 1-night trip
Verified
10/10 Exceptional
Sep 25, 2025
The women at the front desk are the best - kind and ready to do whatever you need to make your stay comfortable. Parking is a little tricky so leave the car at home if possible - everything is within walking distance because the location is perfect. Rooms are comfortable and the front desk provides a lot of treats you will enjoy!
Renee
Renee, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2025
Beautiful hotel with great staff. Everyone was kind and we felt very safe staying there. Such a comfy, cozy historic location.
Celise
Celise, 3-night trip
Verified
8/10 Very good
Jul 11, 2024
Beautiful property in a very central location! great stay!
Mark
Mark, 2-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Our stay at The Merchant was excellent!!! It was a historical landmark and we looked up the background of it. The location was great!!! Walking distance to everything around Salem. With only 11 rooms it was quite nice. Megan was very friendly and she made our stay there wonderful. Definitely recommend staying there. Thank you.
Holly M
Holly M, 3-night trip
Verified
10/10 Exceptional
Jun 9, 2025
Our stay at The Merchant was great. The room was spacious and comfortable, and the location was excellent. We were a quick walk away from all of the spots in Salem we hoped to visit.