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Crystal Hill R

3.0 star property
Ranau lodge with restaurant

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Photo gallery for Crystal Hill R

Mountain view
Game room
Superior Room | Desk, soundproofing, iron/ironing board, rollaway beds
Cafe
Reception
Located in a vibrant area, Crystal Hill R offers Malaysian cuisine at its on-site café and an arcade for endless fun. Relax with free WiFi, unwind at the sauna or play billiards by the pool table. Guests rave about their stay.

Reviews

5.8 out of 10

Popular amenities

  • Airport transfer
  • Laundry facilities
  • 24/7 front desk
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Sauna
  • Room service
  • Babysitting
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Arcade/game room
  • Convenience store

Feel at home (6)

  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room | View from room

Standard Room

Highlights

Balcony
Soundproofed
Heating
Private bathroom
Bidet
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 24 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | Desk, soundproofing, iron/ironing board, rollaway beds

Superior Room

Highlights

Balcony
Soundproofed
Heating
Private bathroom
Bidet
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 24 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Desk, soundproofing, iron/ironing board, rollaway beds

Deluxe Room

Highlights

Balcony
Soundproofed
Heating
Private bathroom
Bidet
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 24 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Panoramic Room (Honeymoon)

Panoramic Room (Honeymoon) | Desk, soundproofing, iron/ironing board, rollaway beds

Panoramic Room (Honeymoon)

Highlights

Balcony
Soundproofed
Heating
Private bathroom
Bidet
Coffee/tea maker
Electric kettle
Desk
  • 24 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

Similar properties

Property grounds
Fairy Garden Resort Kundasang
  • Free parking
  • Electric vehicle charging point
Fairy Garden Resort Kundasang
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About the neighborhood

Map
Kg. Kundasang, Ranau, Sabah, 89308

What's nearby

  • Kundasang War Memorial - 3 min drive - 1.8 km
  • Mount Kinabalu Park Entrance - 7 min drive - 7.6 km
  • Mount Kinabalu National Park - 7 min drive - 7.3 km
  • Desa Cattle Dairy Farm - 11 min drive - 7.4 km
  • Poring Hot Spring - 37 min drive - 31.7 km

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 133 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Puncak Restaurant - ‬4 min drive
  • ‪Anooh Coffee - ‬5 min drive
  • ‪Selera Kebun - ‬6 min drive
  • ‪Tinompok Restaurant Mt. Kinabalu Heritage Resort & Spa - ‬20 min walk
  • ‪KFC - ‬4 min drive

About this property

Crystal Hill R

When you stay at Crystal Hill R, you'll be within a 10-minute drive of Mount Kinabalu National Park. Guests can enjoy Malaysian cuisine at Crystal Cafe, which serves breakfast, lunch, and dinner, and the sauna makes for a relaxing end to the day.

At a glance

DONE

Hotel size

    • 32 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • Pool table
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Picnic area
  • Arcade/game room
  • Sauna
  • Banquet hall

Room amenities

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Crystal Cafe - This café specializes in Malaysian cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MYR 12.90 for adults and MYR 12.90 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for an additional charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts cash.

Also known as

Crystal Hill R Lodge Ranau
Crystal Hill R Ranau
Crystal Hill R Ranau, Sabah
Crystal Hill R Lodge
Crystal Hill R Ranau
Crystal Hill R Lodge Ranau

Frequently asked questions

Does Crystal Hill R offer free cancellation for a full refund?

Yes, Crystal Hill R does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Crystal Hill R?

Yes, there's free self parking.

Is airport shuttle service offered by Crystal Hill R?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Crystal Hill R?

You can check in starting at 2 PM. Check-out time is 11 AM.

What is there to do at Crystal Hill R and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a sauna, an arcade, and a picnic area.

Are there restaurants at or near Crystal Hill R?

Yes, Crystal Cafe offers Malaysian cuisine.

Does Crystal Hill R have any outdoor private spaces?

Yes, every room features a balcony.

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Reviews

Crystal Hill R Reviews

5.8

5.2

Cleanliness

6.6

Location

6.2

Staff & service

7.6

Eco-friendliness

5.2

Property conditions & facilities

Reviews

8/10 Very good

The view was superd! Rooms need to be improve. Require cafeteria will be a best solution, because its not near town to buy own food or anything.
Cyril Steven Bosuang, 1-night trip

6/10 Good

The view of Mt kundasang is good as expected from the homestay just kinda sad on my 3d2n trip is raining all the way and limited activity.
Bong, 2-night trip

10/10 Exceptional

Beautiful hotel and view
Imran, 1-night trip

6/10 Good

Positive and negative about crystal hill hotel

I've booked 2 days in crystal hill hotel. The first day the TV is not working the hotel towel is not clean as well. There were bugs and some insects in our room and the glasses they provide also not clean. The good point about this hotel is they provide water heater and a wonderful view from our balcony and the heater from our bathroom worked well for the first day.........The second day we actually frustrated and decided to move other place Caz in the morning 6am heater doesn't working and we forced to bath in cold water in the early morning. But we can stay there for the nature and the view. Overall the hotel gave a great experience.
THANGADURAI, 2-night trip

10/10 Exceptional

Good
Syarif Bush Luang, 2-night trip

6/10 Good

5 Stars View with rundown facilities

On 1st night, the first room was rundown. The bed was very bad condition like sleeping on the wire frame, toilet was not clean and without any toilet paper. 3 person checked in a 2xdouble bedroom, but only 2 towels and 2 soap provided. Dirty stain were everywhere on the curtain, bed sheets and wall. Bugs and big fat mosquito is full and biting my kids (at 4am, I had kills more than 15 of them). On 2nd day, asking for change room however was rejected at once due to we already checked in on the room, cannot be changed. After much discussion, finally they changed us to next room which is much better in condition. Self prepared mosquito repellence and expected same soap quantity. Can sleep better. Despite of the room condition, the view is outstanding 5 stars. You have180 degree view of Mount Kinabalu and Kundasang town.
Chow Chung, 2-night trip

2/10 Poor

View is perfect. but i will not recommend this place if it is for comfort. The house keeping didnt change the bed sheet. They use back the ones customer use before. Room is not like in the picture i saw. Shower also broken. condition 5/10. if u stay for the view definitely recommended
Hyerolyn jecqulye, 1-night trip

2/10 Poor

THE ROOM IS a) FILTHY, DIRTY & SMELLY. b) ALL BATHROOMS MOULDY, DAMAGED & FAULTY SHOWER, CRACKED TILES MAY CUT & INJURE PEOPLE c) CROCKROACHES IN ROOMS d) SPIDERS & COBWEBS IN ALL OF THE BOTTOM OF DRESSIMG TABLES, WALLS, EVEN ON FRONT DOOR e) DIRTY, MOULDY & STAINED LINEN, BEDSHEETS, BEDSHEET COVER & PILLOW CASES f) BADLY MAINTAINED WITH DETACHED SKIN OF DRESSING TABLES & WARDROPE WITH SHARP EDGES WHICH MAY INJURE PEOPLE. g) PICTURES OF MISSING SOFA, POTS, TABKE LAMPS AS SHOWN IN BOOKING WEBSITE. h) WE WERE VERY BADLY SHAKEN, SHOCKES & DID NOT SLEPT WELL WITH THESE TERRIBLE CONDITIONS.
1-night trip

8/10 Very good

The morning view was fantastic. I really like the location of Crystal Hill.
1-night trip

2/10 Poor

Most horrible stay

This is the most horrible stay so far in my life. the washroom was dirty, moldy; the curtain and the sofa cushion were also moldy. The room was stuffy, no fan was provided, with the windows open, it would be too cold. No slippers were provided in the wet toilet, shower head was not functioning well. We ordered breakfast to be available at 7a.m. as we need to rush for the hike, it didn't arrive till 7:15a.m.
jaen, 1-night trip

8/10 Very good

Menarik

Tempat yang menarik untuk melihat Gunung Kinabalu.
Cantik bukan?
Samsul, 1-night trip

2/10 Poor

Location is good. But lack facilities and amenities.
Amin, 1-night trip

8/10 Very good

Beautiful view but too many mosquito in the room
1-night trip

4/10 Fair

Bilik yg kami dapat ok. Cuma kebersihan bilik x ok. Tambahan nak buat air panas pun x dpt. Apabila ptg ada panas sedikit. Kipas mmg x ada. Malam mmg sejuk giler. Selimut n cadar x bersih. Staff ok. Pemandangan mmg cantik.. Cuma kena hati2.terutama faktor keselamatan keluarga Dan juga barang-barangan yg dibawa. X tahu nak taip apa lagi. Sesiapa yg nak menginap d sini blh tgk review org lain jugak ya. Tq. 🙃
Mimik, 1-night trip

6/10 Good

need to upgrade...
1-night trip

2/10 Poor

dirty ,dirty and dirty
csy, 1-night trip

6/10 Good

Muslim friendly
Bon, 1-night trip

2/10 Poor

super lousy hotel ever！！！cleanliness fail.service fail.everything sucks.i check out after 10 mins n go stay at other hotel
Kellie, 1-night trip

4/10 Fair

Too Far Away from the Main Road

The hotel located quite a distant away from the main road. We have to drive 1km plus on dirt road. The condition of the hotel is poor and have poor sound proof system. No restaurant,..and it require us to travel to get our meals.
Ali Anwar, 1-night trip

4/10 Fair

Worst this time
1-night trip

2/10 Poor

Nothing. Their staff was totally rude.
Dianna, 1-night trip

2/10 Poor

No unique at all. Room cleanliness worse (pillow, bedsheet, etc). There is no safety lock at the door.
Tin, 1-night trip

2/10 Poor

Bilik behabuk.. Tandas kotor.. Air panas utk mndi tiada... TV tiada siaran....
Zila, 1-night trip

4/10 Fair

The view is nice But the basic furnitures need to be upgraded Poor hygiene, no bin provided Three persons but only two towels given The road to the property quite dangerous too
1-night trip

8/10 Very good

Location was good
Ryz, 1-night trip