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Best Western The Grand Hotel Hartlepool

3.0 star property
Hartlepool hotel with restaurant and bar/lounge

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Photo gallery for Best Western The Grand Hotel Hartlepool

Bar (on property)
Exterior
Billiards
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
In the heart of Hartlepool, Best Western The Grand Hotel offers a welcoming stay with cooked-to-order breakfast, free in-room WiFi and an on-site restaurant serving British cuisine. Take advantage of the conference space or banquet hall for events and enjoy coffee/tea in the lobby.

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY518
CNY622 total
includes taxes & fees
Oct 19 - Oct 20

Room options

Check availability for these dates

Tonight
Oct 3 - Oct 4
Check availability for tonight Oct 3 - Oct 4
Tomorrow
Oct 4 - Oct 5
Check availability for tomorrow Oct 4 - Oct 5
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Heating
Free cribs/infant beds
Deep soaking bathtub
Hair dryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free cribs/infant beds
Deep soaking bathtub
Hair dryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Satellite channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Free cribs/infant beds
Deep soaking bathtub
Hair dryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Free cribs/infant beds
Deep soaking bathtub
Hair dryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Bathroom | Deep soaking tub, rainfall showerhead, free toiletries, hair dryer

Suite, 1 Double Bed, Non Smoking

Highlights

Heating
Free cribs/infant beds
Deep soaking bathtub
Hair dryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
Free cribs/infant beds
Deep soaking bathtub
Hair dryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

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The price is CNY558
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includes taxes & fees
Oct 31 - Nov 1
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About the neighborhood

Map
Swainson Street, Hartlepool, England, TS24 8AA

What's nearby

  • Hartlepool Maritime Experience - 9 min walk - 0.8 km
  • Museum of Hartlepool - 9 min walk - 0.8 km
  • Seaton Carew Beach - 5 min drive - 3.7 km
  • Teesside University - 20 min drive - 23.6 km
  • Riverside Stadium - 23 min drive - 25.5 km

Getting around

  • Durham (MME-Teesside Intl.) - 45 min drive
  • Hartlepool Station - 5 min walk
  • Seaton Carew Station - 7 min drive
  • Billingham Station - 19 min drive

Restaurants

  • ‪King Johns Tavern - ‬3 min walk
  • ‪The Ward Jackson (Wetherspoon) - ‬4 min walk
  • ‪Omallys - ‬4 min walk
  • ‪The Showroom - ‬3 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Best Western The Grand Hotel Hartlepool

Enjoy your visit to Hartlepool with a stay at Best Western The Grand Hotel Hartlepool. Guests looking for a bite to eat can check out The Grand Reastaurant, which serves British cuisine and is open for breakfast and dinner. A bar/lounge and a snack bar/deli are other highlights.

At a glance

DONE

Hotel size

    • 48 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 3.00 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

The Grand Reastaurant - This restaurant specializes in British cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 9.50 per person

Parking

  • Self parking costs GBP 3.00 per day

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Best Western Grand Hotel Hartlepool
Best Western Grand Hartlepool
Best Western Grand Hotel
Best The Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel
Best Western The Grand Hotel Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel Hartlepool

Frequently asked questions

Are pets allowed at Best Western The Grand Hotel Hartlepool?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western The Grand Hotel Hartlepool?

Yes. Self parking costs GBP 3.00 per day.

What are the check-in and check-out times at Best Western The Grand Hotel Hartlepool?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM.

Are there restaurants at or near Best Western The Grand Hotel Hartlepool?

Yes, The Grand Reastaurant offers British cuisine.

Does Best Western The Grand Hotel Hartlepool have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Best Western The Grand Hotel Hartlepool like?

Best Western The Grand Hotel Hartlepool is in the heart of Hartlepool, a short 5-minute walk from Hartlepool Station and 10 minutes' walk from Hartlepool Maritime Experience.

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Reviews

Best Western The Grand Hotel Hartlepool Reviews

7.4

Good

8.0

Cleanliness

7.4

Location

8.4

Staff & service

7.0

Eco-friendliness

7.0

Property conditions & facilities

Reviews

8/10 Very good

Lovely hotel and indian restaurant and bar

Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!
Bryan, 1-night trip

8/10 Very good

Lovely hotel

Love this hotel ,close to everything, breakfast is the best and service is great ,i had to cut my trip early due to health conditions but will be booking again.
Paul, 2-night trip

6/10 Good

Okay stay

Beautiful historic building but not as clean as it could be. Windows filthy, fan and iron in our room were extremely dirty. Fan blew dust everywhere. Bed was nice and comfy. Carpets need a deep clean. Was a grand hotel in its day and with some work could be a nice place again
Maureen, 2-night trip

10/10 Exceptional

Enjoyed my stay

Freindly staff, room was cozy had everything that was needed although bed was a little hard for my likeing but thats just personal choice,breakfast was probly best ive had in any hotel, hotel is close to local pubs,diners infact everything ,will definetly be using again.
Paul, 1-night trip

10/10 Exceptional

Old hotel building but rooms are modern and clean
Janine, 1-night trip

10/10 Exceptional

Very close to the train station, the room was very big and the bathroom was massive, very deep bath and good size shower.
Paul, 1-night trip

6/10 Good

Disappointing stay in Hartlepool

We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
Nichola, 2-night trip

10/10 Exceptional

Sensational stay, I’d highly recommend.
William, 1-night trip

2/10 Poor

Needs a little more attention to details like a broken blind or no blackout curtains and unusable door chain. Staff do their best and are friendly. Good breakfasts. The bathrooms are big but single beds a wee bit narrow. All in all though really pretty good.
Vera K, 6-night trip

10/10 Exceptional

I really enjoyed my stay. The room was spacious and clean. The breakfast was good, they had a lot of options. Staff were all very friendly. I’d stay again.
Ariel, 1-night trip

4/10 Fair

Rust in kettle. Dirty towels. Very low water pressure.
callum, 1-night trip

10/10 Exceptional

A memorable hotel with brilliant staff

We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
ROBERT, 1-night trip

8/10 Very good

Grand Hotel Hartlepool

Interesting first stay at Grand Hotel Hartlepool i am sure once it was a very plush hotel but starting to look a bit tired these days most annoying was noisy plumbing which did wake me up sometimes but staff were all very friendly and moved me after problems with my tv and Internet
chris, 3-night trip

8/10 Very good

Property is in need of some TLC.
Lawrence, 1-night trip

8/10 Very good

Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.
Steve, 1-night trip

8/10 Very good

Very central and convenient
Paul, 2-night trip

8/10 Very good

Best hotel in Hartlepool. Friendly and helpful staff. Great location. Old building but renovated recently. Some facilities are a bit old fashioned but bearable.
Yoshiaki, 3-night trip

8/10 Very good

Well rested.

Very comfortable, adequate for my requirements. A great night's sleep. Would recommend and the basement restaurant Mumbai is very good.
Keith, 1-night trip

8/10 Very good

Excellent staff, hotel clean and friendly. Victorian hotel which has been updated, found bath tabs difficult to operate. Seagull screeching at dawn, beware if you want a lie in.
2-night trip

10/10 Exceptional

Stayed one night as a solo traveller. Found it perfect. Very friendly, helpful staff. Very clean. Very safe. Very comfortable. Enjoyed my meal in the restaurant very much. Parking close by. Fantastic building.
Sue, 1-night trip

10/10 Exceptional

As said above amazing gorgeous massive hotel !

Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely recommend 100%
Irene, 1-night trip

10/10 Exceptional

Was very nice room was lovely and clean
Sarah, 2-night trip

6/10 Good

It is what it is. A hotel in the centre of Hartlepool. No frills, a bed and a shower. Clean but not new or stylish. Local vicinity doesn’t have much going on.
Christopher, 1-night trip

6/10 Good

Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
richard kevin, 2-night trip

10/10 Exceptional

Excellent place to stay

Amazing! Felt so looked after, Anne and Irene are friendly, considerate and an asset to Best Western. Comfortable stay, there’s still some renovations taking place but didn’t affect the quality of our stay. The staff made us feel very welcome and we thoroughly enjoyed our stay, plenty to do, lots of easy to reach places - fabulous
James, 4-night trip