Located near the Chetumal Ferry Terminal, Hotel Casa Blanca offers a tranquil retreat with a garden and 24-hour business center. Connect to free in-room WiFi, take advantage of extended parking, and enjoy the helpful staff that previous guests rave about.
A. Álvaro Obregón No 312 Col. Centro, entre Rafael E. Melgar y Emiliano Zapata, Chetumal, QROO, 77000
What's nearby
Palacio Municipal De Othon P. Blanco - 1 min walk - 0.1 km
Malecón de Chetumal - 8 min walk - 0.7 km
Explanada de la Bandera - 11 min walk - 1.0 km
Palacio de Gobierno - 11 min walk - 1.0 km
Museum of Maya Culture - 19 min walk - 1.6 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 3 min drive
Corozal (CZH) - 35 min drive
Airport drop-off service
Train station drop-off (surcharge)
Ferry terminal shuttle (surcharge)
Bus station shuttle (surcharge)
Restaurants
Almina - 7 min walk
Los Comales - 5 min walk
Vips - 8 min walk
CAFE 290 - 2 min walk
La Marisqueria - 5 min walk
About this property
Hotel Casa Blanca
When you stay at Hotel Casa Blanca, you'll be in a great location, within just a 10-minute walk of Palacio Municipal De Othon P. Blanco and Explanada de la Bandera. Also, Chetumal Ferry Terminal and Museum of Maya Culture are just a 5-minute drive away. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
81 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 11:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Onsite parking available only on request
Secured onsite extended parking (MXN 150 per day)
Wheelchair-accessible parking and van parking on site
Limited onsite parking (max 1 space per unit)
DONE
Transfers
Airport drop off from 7:00 AM to 4:30 PM*
Train station drop-off on request (available at scheduled times)*
Ferry terminal shuttle*
Bus station shuttle*
DONE
Other information
Smoke-free property
No alcohol allowed onsite
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Shared microwave
Shared refrigerator
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting room
Coworking spaces
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Romance packages
Facilities
2 buildings/towers
Built in 1990
Safe-deposit box at front desk
Garden
Mosquito nets
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local culture & ecosystem education
Renewable energy used
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
Water dispenser
Banquet hall
Outdoor furniture
Traditional architecture
Accessibility
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible van parking
Accessible bus station shuttle
Accessible train station shuttle
Visual alarms in hallways
Closed captioned TV
Low-height counter/sink
Lowered counter and sink height (inches): 31
Grab bar near toilet
Toilet grab bar height (inches): 20
Bathroom emergency pull cord
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
40-inch Smart TV
Premium digital channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board (on request)
Window screens
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Select Comfort mattress
What to enjoy
In-room massage
Individually decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi (speed of 25+ Mbps)
Free long-distance and local calls
Desk chair
Electrical adapters/chargers
Food and drink
Free bottled water
Dining table
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Eco-friendly toiletries
Eco-friendly cleaning products provided
Uses some LED lighting
Recycling
Water-efficient showers only
Water-efficient toilets only
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 17.60 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge of MXN 150 per room
Ferry terminal shuttle, train station drop-off, and bus station shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge of MXN 400 (subject to availability)
Late check-out can be arranged for an extra charge of MXN 500.00 (subject to availability)
Children & extra beds
Airport shuttle service for children up to age 10 costs MXN 150
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Parking
Secured extended parking costs MXN 150 per day
Guests must contact this property in advance to reserve onsite parking
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: PayPay.
Cashless transactions are available.
Property Registration Number 01126684
Also known as
Hotel Casa Blanca Chetumal
Casa Blanca Chetumal
Hotel Casa Blanca Hotel
Hotel Casa Blanca Chetumal
Hotel Casa Blanca Hotel Chetumal
Frequently asked questions
Does Hotel Casa Blanca offer free cancellation for a full refund?
Yes, Hotel Casa Blanca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa Blanca?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Casa Blanca?
Yes. Extended parking costs MXN 150 per day. Parking spots may be limited.
Is airport shuttle service offered by Hotel Casa Blanca?
Yes, a shuttle from the hotel to the airport is available from 7:00 AM to 4:30 PM on request. The charge is MXN 150 per room.
What are the check-in and check-out times at Hotel Casa Blanca?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of MXN 400 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 500.00 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel Casa Blanca and nearby?
Hotel Casa Blanca has a garden.
What's the area around Hotel Casa Blanca like?
Hotel Casa Blanca is a short 3-minute drive from Chetumal, Quintana Roo (CTM-Chetumal Intl.) and 3 minutes' walk from Palacio Municipal De Othon P. Blanco.
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Reviews
Hotel Casa Blanca Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.4
Location
8.8
Staff & service
8.6
Property conditions & facilities
Popular mentions
Service staff
Room
Bed
Parking
Coffee
Reviews
Verified
10/10 Exceptional
Feb 27, 2026
Very comfortable room. Good amenities and staff were very helpful Thanks!
Karen
Karen, 1-night trip
Verified
10/10 Exceptional
Nov 12, 2025
Rooms are always very clean and staff is very friendly and helpful.
Lucrecia
Lucrecia, 1-night trip
Verified
10/10 Exceptional
Jul 12, 2025
Great place to stay, clean and friendly staff
Humberto
Humberto, 2-night trip
Verified
10/10 Exceptional
Dec 16, 2025
Im a repeat guest at this hotel. The rooms are always clean. The air conditioning is excellent. Drinking bottled water is provided. And the rates are reasonable.
leopoldo
leopoldo, 1-night trip
Verified
10/10 Exceptional
Jun 28, 2025
The place is clean, friendly staff. We enjoy our stay.
Carlos
Carlos, 1-night trip
Verified
8/10 Very good
Jun 30, 2025
Good location!
Benny
Benny, 1-night trip
Verified
10/10 Exceptional
Jun 9, 2025
Very clean and well maintained property.
Nathaniel
Nathaniel, 10-night trip
Verified
8/10 Very good
Jun 16, 2025
This property is clean and centrally located. This is my go to for all my visits
Egbert
Egbert, 1-night trip
Verified
8/10 Very good
Jul 3, 2025
Close to town area
Tyrell
Tyrell, 2-night trip
Verified
10/10 Exceptional
Mar 11, 2024
Casa Blanca is a comfortable, inexpensive and quiet hotel.
Leopoldo
Leopoldo, 1-night trip
Verified
8/10 Very good
Nov 12, 2024
Clean, Convenient, Comfortable and welcoming staff.
Egbert
Egbert, 1-night trip
Verified
10/10 Exceptional
Dec 18, 2024
Hotel Casa Blanca never disappoints. It's safe, clean, comfortable, and convenient for a night's stay.
Lucrecia
Lucrecia, 1-night trip
Verified
10/10 Exceptional
Nov 26, 2023
Comfortable beds and great service
David
David, 1-night trip
Verified
10/10 Exceptional
Aug 7, 2024
Had an excellent stay. The receptionist was very helpful and friendly
Nailea
Nailea, 1-night trip
Verified
10/10 Exceptional
Aug 14, 2023
Clean hotel, and price was reasonable. Hotel staff was very professional.
Leopoldo
Leopoldo, 1-night trip
Verified
10/10 Exceptional
Jan 1, 2025
Friendly staff
Allan
Allan, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2025
Pleasantly surprised
Great place, excellent value, comfortable beds, good AC, close to Malecón, Luggage storage,
Scott
Scott, 1-night trip
Verified
8/10 Very good
Dec 30, 2023
Casa Blanca had very helpful staff and basic but very clean and comfortable rooms. Easily walkable to the ferry port and boardwalk. Would recommend to anyone needing a stay in Chetumal!
Harrison
Harrison, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2024
Service at arrival was commendable, on wheelchair parking with special needs accessibility.
Frank
Frank, 1-night trip
Verified
10/10 Exceptional
Sep 3, 2024
Staff is extremely kind and helpful. Rooms are cleaned.
maria
maria, 1-night trip
Verified
10/10 Exceptional
May 20, 2024
Everybody was friendly and it's a vlean place
Maria
Maria, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2023
Excellent
One of the nicest hotel stays we have had in Mexico. Clean, great helpful staff. Easy access to Centro.
Robert
Robert, 2-night trip
Verified
10/10 Exceptional
Jul 8, 2024
Property is very well maintain. Our room was huge, excellent air conditioning. Great bed. Great shower. Clean and comfortable.
Diana
Diana, 1-night trip
Verified
8/10 Very good
Feb 10, 2025
Good short stay
Nice little short stay hotel. Good location from Airport, Ferry. Clean rooms and friendly staff. Things I didn’t like were no ice provided, Beds had a bottom sheet but no top sheet? You just had the comforter on top?? A little uncomfortable.