Staffs are not helpful, not so considerate and not eager to answer questions. The performance of some staffs try to work at the minimum level. Room is quiet, but small, not so comfortable and not so well-facilitated e.g. the bath and shower gel are very limited. Location is good.
If you would like the smallest room with minimum foot sq, and a very uncomfortable bed when explicitly called in advance to inform this hotel that we were arriving with two dogs don’t hesitate to book this hotel. The bar looks below average, but luckily the radiators will be all on in the corridors making the building really hot in summer’s day and you will be forced to walk to town (Town is very nice actually). Parking is a nightmare as the spaces are very small, you’ll be risking parking your car and getting the tail end clipped. Somewhat clean rooms with torn towels will only get serviced if you explicitly go to reception and inform them each morning before midday.
真实旅客
3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 7 日
James
James,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 4 日
Stephen
Stephen,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Ian
Ian,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 1 日
Usama
Usama,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Pleasant Experience
Easy check in - Friendly staff -Superior room was large with view over the lake and came with table and 2 chairs as well as the usual dressing table ,wardrobe etc.
Room servicing - cleaning etc was by request only but did not find this a problem
Overall a pleasant experience
Doug
Doug,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 25 日
Better than expected.
We were in room 34. It was a spacious room which was clean and comfortable; some creaky floors though.
Evening meal and breakfast both good and staff helpful.
Grazia
Grazia,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Excellent Lakes Stay
We booked a superior room which was excellent and had views of the lake. We were a ljttle apprehensive when booking after reading some reviews but we absolutely did nit need to worry. Excellent hotel and really good value for money. Tip pay the extra £10 per couple for breakfast as is very good for the money. We would definitely stay again. Well done.
Jayme
Jayme,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Chris
Chris,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 18 日
paul
paul,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
Had a lovely stay
Had a lovely stay here, staff were polite, room was clean and bed was comfy. The location was great. We stayed for 3 nights but the room was not cleaned once. It was not a problem for us as we kept it clean but other people might not feel the same.
Lisa
Lisa,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 22 日
Stephen
Stephen,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 22 日
Couldn’t wait to leave- disappointing.
Stays for 2 nights at this very poorly managed hotel. The room requested was lake view. Well it had some little stream of water view when u stand and look over the window.
Let alone room service there was not even a provision of a simple jug of water for guest on arrival, forget about mineral water. Which is very basic necessity since people could be travelling from far. And may need to have medicines or even otherwise.
The windows need upgrade to at least double glaze on this road side building with very heavy traffic even at night.
The carpet was dirty with stains on it, one very visible just by the window itself.
The pillows were absolutely flat with no cotton that caused us sore back and neck.
There were cockroaches in the bathroom. The shower head was leaking. The handle rail had rust on it.
No one came to tidy up the bed for 2nd day. And we found the room as it was left when returned to retire back to another sleepless night.
The night manager/caretaker was a European rude guy who I requested as a disable driver, yet didn’t allow us to park outside an empty area, over- looking his reception area, which doesn’t block any other vehicle, only to find out it was absolutely okay for another driver to park their car in the same spot, with no badge displayed. This can be checked and verified if there are any cctv monitoring.
The lift needs upgrade as its not doable friendly and cannot fit a wheelchair and assistant with a disable person