At Vienna Hotel, located near Shanghai Disneyland, unwind with a hearty meal at the on-site restaurant or get some work done at the 24-hour business center. Enjoy convenient perks like in-room WiFi, free self parking, luggage storage and tour/ticket assistance to make your stay seamless.
Check-in start time: 2 PM; Check-in end time: 4 AM
Express check-in available
Minimum check-in age: 18
Check-out time is 2 PM
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Property amenities
Food and drink
Restaurant
Working away
24-hour business center
Services
24-hour front desk
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 2012
Traditional architecture
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Slippers
Sleep well
Blackout drapes/curtains
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of CNY 30 per room
Children & extra beds
Rollaway beds are available for CNY 150 per day
Policies
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Frequently asked questions
Does Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) offer free cancellation for a full refund?
Yes, Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)?
Yes, an airport shuttle is available. The charge is CNY 30 per room.
What are the check-in and check-out times at Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)?
Check-in start time: 2 PM; Check-in end time: 4 AM. Check-out time is 2 PM. Express check-in is available.
Are there restaurants at or near Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)?
Yes, there's an onsite restaurant that offers Chinese cuisine.
What's the area around Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) like?
Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) is a short 16-minute walk from Chuansha Park and 13 minutes' walk from Huang Yanpei's Former Residence.
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Reviews
Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Room was in terrible condition. Carpet had stains all over and the shower was full of mold and mildew. Nobody on the staff spoke English so hard to communicate. Also arranged with the hotel for a shuttle bus to the airport the next morning that did not show up.
Andy
Andy, 1-night trip
Verified
2/10 Poor
Jul 30, 2017
Mal por hoteles.com
Llegamos a la 1 de la mañana, y me dijieron q la reservacion no existia y que no tenian cuartos, les mostre mi reservacion e hicieron caso omiso, solo me buscaron un taxi para que fuera a otro hotel.
Pedro pablo
Pedro pablo, 1-night trip
Verified
8/10 Very good
May 24, 2017
대중교통 편한 호텔
5분 거리안에 지하철이 있어 매우 좋음
시설 만족
훙차오공항 전철로 1시간30분거리
푸동공항 30분 정도
Hotel is comfortable for one night. Room and bed cozy- good bathroom-
Staff rather perfunctory-no smiles. No dining room-had to walk outside
behind hotel searching for a place to eat( this at night and raining).
Main observation this hotel is NOT close to the airport it was a good 20 minute
drive.There was shuttle to airport.
Verified traveler
Verified
6/10 Good
Oct 28, 2016
Nära Pudong flygplatsen
Gratis flygtransfer varje timme på morgonen, vi åkte kl 7. Frukosten torftig för västerlänning.
Endel
Verified
4/10 Fair
Oct 17, 2016
Not again.
Not the best choice.
Peter
Verified
4/10 Fair
Oct 11, 2016
So-So
The non-smoking room had an ashtray and smelled like cigarettes. The curtains let in too much light, and some local vendor was loudly playing music at 8 a.m. There was no coffee powder in the room. The Wifi was good, and the airport express was great. But, the complimentary breakfast had little choices which were not hot anymore.
Verified traveler
Verified
6/10 Good
Aug 30, 2016
Vienna International, Shanghai
The hotel doesn't have a restaurant but does offer a Chinese style breakfast.
The bus to the airport is charged at 20 rmb per person or 40 rmb for a family and good value.
The hotel is ok for an overnight stay but not for a holiday.
Mark
Verified
8/10 Very good
Aug 28, 2016
펀안히 잘 보냈습니다
sejin
Verified
6/10 Good
Aug 23, 2016
Close to the metro and grocery stores.
The carpets are old, there are stains in the carpets.
It is noisy even all windows are closed.
Need to pay 30 RMB for the ride to the airport. But you can also take metro to the airport if you can carry your luggage.
Wendy
Verified
2/10 Poor
Aug 19, 2016
Filthy room. Uneatable gross breakfast
Dirty filthy rooms. Breakfast is uneatable. Location is not good. Shuttles are not reliable.
NeverStayHere
Verified
4/10 Fair
Aug 13, 2016
Terrible
The carpet in the room was in need of a serious cleaning. We were given a smoking room and they tried to charge us for breakfast and airport shuttle when it was included in the price. Got the smoking room change and the second room was just as bad as the first. The staff was provided with the free breakfast and shuttle information but still tried to charge us. Even though it says Pudong Airport the hotel is more than 30 minutes from the airport. The breakfast was nothing but noodle and veggies in various forms, cold and of poor taste. Coffee was watered down. Make sure you bring flip flops because you don't know what you will get between your toes from the collection of food and drink ground into the carpet. The towels were ready for the rag pile. Have to say something good THE SHEETS WERE CLEAN.
Bob
Verified
4/10 Fair
Jul 31, 2016
Good for a quick lay-over night.
Late arrivel, room was OK, maybe the air-conditioning has a lowered performance and no air conditioning on floors. The communication with staff was not easy (bad English).
Jan
Verified
10/10 Exceptional
Jul 31, 2016
Very pleased
Rooms were clean and comfortable, Staff was very nice and helpful. Airport shuttle was very accommodating. Internet connection was very good. No real complaints to think of.
Marty
Verified
8/10 Very good
Jul 24, 2016
Nice and comfortable.
Had some trouble coordinating the airport shuttle, but he was there and took care of us. Rooms were nice enough, clean but well used. Comfortable, the hotel staff were very nice and accommodating. Some English, enough to get us what we needed. Breakfast was typical, and slightly beyond expected. Internet worked very well.
Marty
Verified
10/10 Exceptional
Jul 4, 2016
Excellent hotel near Pudong airport
There was a bit of a language barrier when checking in but we both managed to talk via translation apps which amused me. Staff were just willing to help as much as possible despite this which was great.
The room was excellent, modern and very comfy. The hotel can arrange a taxi to take you to the airport for a small fee.
The hotel is also situated only a short walk from a metro station.
John
Verified
4/10 Fair
Jul 2, 2016
Unclean hotel, far from the airport and Disney.
On our furst day there, they called us an illegal taxi who kept telling us to hurry and pay him first, or the cops would get him, and then he dropped us off half a mile from our final destination and told us to walk. He charged us 100 for the trip from the
hotel to Disney. They also did not offer a free airport shuttle as advertised, which cost us a lot of money. They have a health rating posted on the wall by the check in desk as a "D" out of an A-F rating scale, which is below standard quality. No one spoke English, and it was very difficult to communicate. Very far from the airport and Shanghai Disney also. The breakfast was terrible, and the staff who worked there had their children playing and eating in the breakfast area with the guests. Two of the children kept taking food, biting it and putting it back on the trays that were served to the guests. Very unsanitary conditions. The lobby is beautiful, so we expected good quality, but this hotel definitely did not meet expectations.
Gary
Verified
6/10 Good
Jun 30, 2016
The room was fine
Though somewhat small, the room was fine and clean. Some rooms face a highway and can be a bit noisy. The staff speaks almost no English. I can speak enough Chinese to get by, so I had no problem. The restaurant serves just Chinese food. And the complimentary breakfast was just ok. The hotel provides transportation to Shanghai Pudong Airport for a price. During regular hours, a scheduled, 10-minute ride to the airport cost me RMB30. Another time, an unscheduled ride to the airport at night cost me RMB70, which was ok. A driver is on call, I gathered. Around the corner from the hotel was a small grocery story. Besides that, not much nearby. (RMB6.65 = US$1.)
Joe
Verified
2/10 Poor
Jun 30, 2016
房間是乾淨的,但整體建築老舊,且走廊皆有煙味
Susan
Verified
2/10 Poor
Jun 19, 2016
Terrible hotel staff
We arranged to be picked up by the hotel from the airport for 120 yuan. It is not complimentary. They were to be waiting for us with a sign, but they were not there. After being about 1.5 hours large, the guy who was supposed to meet us showed up, but instead of greeting us, he turns his back on us and starts talking on his cell phone. After several phone calls and another hour later (we tried to get his attention, but he would throw one hand up and continue talking). He finally takes us downstairs to go to the hotel. We get to the hotel and we had pre-paid for 2 rooms, it is 6:15 pm by this time. The staff only had one room ready and said it would take another 1/2 hour to ready the second room! We had scheduled an excursion in Shanghai and lost all of our money for it due to the incompetence of this hotel. The carpets are all stained up and no one speaks any English. I wouldn't mind that but they were not even willing to try to understand us and the incompetence was just mind blowing.
Verified traveler
Verified
6/10 Good
Jun 11, 2016
SO SO
EXPECTED PROBLEM FACED, NO ENGLISH SPEAKING PERSON ON THE RECEPTION AND NO COMPLIMENTARY PICK AND DROP TO HOTEL WHICH IS NORMALLY AVAILABLE ON NEAR AIRPORT HOTELS.