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Carlota Sustainable Design Hotel

4.0 star property
Boutique hotel with spa, near Independence Square

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Photo gallery for Carlota Sustainable Design Hotel

Relax in a traditional room with a large bed, desk, and bench, surrounded by large windows and a patterned tapestry.
Relax in style with comfortable seating and city views.
Relax in this traditional room with an arched doorway, dark wooden table, and patterned armchairs.
Stunning interior with a staircase, dining table, and comfortable seating area.
Stairs lead up to the Piso Floor entrance, flanked by lush greenery and decorative metal accents.
In the heart of Quito, Carlota Sustainable Design Hotel is a tranquil oasis. Unwind with a rooftop view, indulge in regional cuisine at Bistro or rejuvenate at Golondrina spa. Explore nearby Independence Square and Catedral Metropolitana de Quito while staying connected with in-room WiFi.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Connecting rooms available
  • Bar
  • Spa
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Business center
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is CNY1,125
CNY1,248 total
Sep 6 - Sep 7

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Relax in this stylish room with a large bed, sofa, and flat-screen TV, offering a view of the outside through the large window.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Loft

Relax in this traditional room with a large window, brick wall, and comfortable bed.

Classic Loft

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room

Relax in a cozy space with a neatly made bed, bedside table, and a dresser.

Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Dining table
LED TV
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Benalcázar N6-26 y Mejía, Quito, Pichincha, 170130

What's nearby

  • Independence Square - 2 min walk - 0.2 km
  • Catedral Metropolitana de Quito - 5 min walk - 0.5 km
  • St. Francis Catholic Church - 5 min walk - 0.5 km
  • Basilica of the National Vow - 8 min walk - 0.7 km
  • Calle La Ronda - 10 min walk - 0.9 km

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 66 min drive
  • Chimbacalle Station - 8 min drive
  • Universidad Central Station - 10 min drive
  • Tambillo Station - 23 min drive
  • San Francisco Station - 4 min walk
  • La Alameda Station - 20 min walk
  • El Ejido Station - 27 min walk
  • Area shuttle (surcharge)

Restaurants

  • ‪Hasta la vuelta Señor - ‬2 min walk
  • ‪Vista hermosa - ‬1 min walk
  • ‪Bistro Carlota - ‬2 min walk
  • ‪Portal De Benalcazar - ‬2 min walk
  • ‪Lavid - ‬3 min walk

About this property

Carlota Sustainable Design Hotel

Carlota Sustainable Design Hotel features a rooftop terrace and puts you within a 15-minute drive of Quicentro Sur Mall. Guests can indulge in massages at the spa, and Regional cuisine is served at Bistro, which is open for breakfast, lunch, and dinner. This boutique hotel also features a bar/lounge, a snack bar/deli, and a terrace. The property is just a short walk to public transportation: San Francisco Station is 4 minutes away.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite carport
    • Offsite parking nearby (USD 24 per day; reservations required)
DONE

Offsite

    • Area shuttle within 1 kilometers*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Winery release events

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Library
  • Television in common areas
  • Full-service spa
  • Wine tasting room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Area rugs in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • LED television
  • Premium cable channels
  • Netflix

Home comfort

  • Heating
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Yard
  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Chef
  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Golondrina has couples treatment room(s). Services include massages. The spa is open daily.

Dining

Bistro - This bistro specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 12.00 per person
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs USD 24 per day (66 ft away; open 24 hours)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.

Also known as

CARLOTA Hotel Quito
CARLOTA Quito
Hotel Carlota Quito
Carlota Sustainable Design Hotel Quito
Carlota Sustainable Design Quito
Carlota Sustainable Design
Carlota Sustainable Design
Carlota Sustainable Design Hotel Hotel
Carlota Sustainable Design Hotel Quito
Carlota Sustainable Design Hotel Hotel Quito

Frequently asked questions

Does Carlota Sustainable Design Hotel offer free cancellation for a full refund?

Yes, Carlota Sustainable Design Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Carlota Sustainable Design Hotel?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at Carlota Sustainable Design Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Carlota Sustainable Design Hotel and nearby?

Carlota Sustainable Design Hotel has a spa and a garden.

Are there restaurants at or near Carlota Sustainable Design Hotel?

Yes, Bistro offers Regional cuisine.

Does Carlota Sustainable Design Hotel have any outdoor private spaces?

Yes, every room features a yard.

What's the area around Carlota Sustainable Design Hotel like?

Carlota Sustainable Design Hotel is in Quito Historic Center, a short 4-minute walk from San Francisco Station and 3 minutes' walk from Catedral Metropolitana de Quito.

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Carlota Sustainable Design Hotel Reviews

Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Room
View

Reviews

8/10 Good

The hotel is located 3 blocks from the historic plaza of Quito. The area is easy to walk around and many of the sites are within 3 blocks. The room was spacious and had everything I needed. The building is restored and unique. It has a roof terrace, a set aside area to read and enjoy a beverage and the restaurant had excellent food. The rate was very reasonable and the staff is very helpful.
Fernando, 2-night trip

10/10 Excellent

Beautiful place to stay

This hotel is extraordinary. Beautifully located, next to metro station, in the heart of the old city. Amazing atmosphere, very friendly staff and great restaurant! Definitely recommend this place!
Piotr, 3-night trip

10/10 Excellent

Great vibe
Susan, 2-night trip

10/10 Excellent

Beautiful little boutique hotel in the center of old town. It’s a charming building and sweet staff.

8/10 Good

Beautiful old building, updated nicely. Wonderful hotel and restaurant staff
Cecilia, 4-night trip

10/10 Excellent

The hotel was a beautiful mix of modern and the tradition of the building. The view from the top was beautiful and the staff were so lovely.
Celia, 3-night trip

10/10 Excellent

You will be happy there, I was.

This plans is extraordinary. Beautifully located, next to metro station, in the heart of the old city. Amazing atmosphere, very friendly staff and great restaurant! Definitely recommend this place!
Piotr, 3-night trip

8/10 Good

New hotel

New hotel in great location near main plazas. Very European in style with price to match.

10/10 Excellent

Beautiful hotel with touch of feeling of home. Staffs are very friendly. Close to Independence Square and all museums. Highly recommended for people who don’t like big crowded hotel and who appreciate good design
Jay, 3-night trip

10/10 Excellent

This hotel is beautifully designed with cool modern rooms with high ceilings and several cozy public spaces in a turn of the century building. I could live in this hotel. The staff was incredibly attentive and friendly. We visited during a difficult time politically so it was great that the staff was extra accommodating. The hotel breakfasts and menu are delicious and the rooftop bar has great views over the historic district. The staff also upgraded us to a suite since the hotel wasn’t full and that was much appreciated and made everything extra comfortable. Thank you!
Mark, 3-night trip

6/10 Okay

The good: It's beautiful--the outside, the lobby, the rooftop, the other common areas, the room, the bathroom. Everything. The staff is friendly and attentive. The restaurant is excellent. The bad: The walls are paper thin. Hopefully, it's not everyday that someone comes to Quito to spend their entire day and night talking on the phone, but when they do, you will be privy to those phone calls (both ends) as if you were in the room with them. So, not restful. Also, we only had hot water for the shower one of two mornings.
Rose, 2-night trip

10/10 Excellent

Fernando, 3-night trip

10/10 Excellent

Gregory, 3-night trip

10/10 Excellent

Mark, 3-night trip

4/10 Poor

Would not recommend - all style no substance

Given this is an expensive hotel in Quito we had high expectations. Not only were we disappointed by the size of the room we had with a bathroom that was also way too small for two people, the room itself was tired and did not live up to the boutique style we were expecting. The service also was pretty terrible and resembled something you’d get in a cheap hotel. They charge for absolutely everything and there are no ‘perks’ like you’d expect with a premium hotel. We were there for New Year’s Eve and not even a complementary glass of fizz was provided to mark the occasion. Also if you’re staying in the same room we did you’ll be able to hear the music that is on repeat on the roof terrace Overall there was no real warm feeling to the hotel, it felt cold and soul-less.
2-night trip

8/10 Good

Lovely boutique hotel, best to book thru hotel to get breakfast included.
Doo, 2-night trip

10/10 Excellent

Jose, 2-night trip

10/10 Excellent

Christine, 2-night trip

10/10 Excellent

Excellent staff and restaurant. Area around the hotel though is not the greatest.
Jeffrey, 2-night trip

8/10 Good

Great location for people interested in Old Town

Wonderful staff, no faults here. Excellent location as well (if you are interested in sightseeing) that is just a few blocks away from the Plaza Grande, where you have the presidential palace, the cathedral, etc. We booked a room with a city view / balcony, which I don’t really think is worth the extra cost since the hotel is in front of a market / Western Union outlet. Based on what we have heard from locals, the historical center has a lot of pickpockets so just a word of caution about walking around at night.
Diana, 1-night trip

10/10 Excellent

The staff were wonderful. The hotel was clean and the rooms were nice. Easy walk to Plaza Grande and the sights of Old Town. I definitely recommend.
Kristen, 2-night trip

8/10 Good

The location of this hotel is great. Walkable distance to the historic center and it’s attractions. The only downside was that it seemed as if we were the only guests at the time so the hotel staff was slightly slow. Also, most of the staff only speaks Spanish.
2-night trip

8/10 Good

Great location, stylish design, warm staffs, there are minor improvements can be make: better towels, sometimes it felt the front desk was understaffed, it was labeled VIP access but I didn’t remember got any VIP benefis.
2-night trip

10/10 Excellent

1-night trip

10/10 Excellent

Olga, 4-night trip