The staff and hotel were great. The only issue was, we needed fresh towels and asked several times and were told some would be brought to us. None were brought and when i went to front desk i was told theu had none in office and it was too late for housekeeping. Unacceptable
Jose
4 晚家庭旅行
10/10
Stephen
1 晚商务旅行
10/10
Bertha
1 晚商务旅行
10/10
The service was outstanding!
Alexander
6 晚家庭旅行
10/10
Great experience, delicious breakfast
Kassandra
1 晚家庭旅行
2/10
The room was very nice but some kind of way the property changed my reservation and I had to find another room so disappointing. The room we were in the tv didn’t work it was very uncomfortable for 4 kids would not be booking through HOTELS again
LaTiffanel
2 晚家庭旅行
10/10
Cody
3 晚家庭旅行
10/10
Clean facility including the rooms. Food breakfast. Convocation to restaurants and sites to visit. Very friendly staff.
Jack
2 晚行程
2/10
We did not have a good experience.
Our floors were dirty. Shower curtain was stained. Blood stains at the bottomZ There was a dirty towel from a previous stay. The bathroom floor was dirty with hair. The living room AC did not cool. The room did not smell good. The hotel in all did not smell good.
Courtney
1 晚家庭旅行
10/10
Jimena
1 晚家庭旅行
2/10
Planned on staying from 05.03.25 to 05.05.25 - couldn’t make the trip out due to one of my pets having to go to the urgent care due to an unplanned illness. Asked about a refund and per Hotels.com email they stated the contacted the hotel and they are not willing to issue a refund. Disappointed at the actions taken. Will definitely abstain and this will be the last choice taken for hotel stays on other upcoming trips from here on out.