I had an amazing experience at this stay. It was beautiful! The view is amazing and the location is so convenient. It’s in the bairro alto neighborhood where you are minutes from pretty much all you need. It’s on a hill so for those that are aged or need accommodations it can be a bit tough but my mom age 82 was able to walk it most days, and if she was too tired there’s literally a trolley that brings you directly across the street. The staff was awesome. They were so responsive to all my communications which were frequent, not because of any issues with the stay, but just questions about recommendations for dining, early-check-in, luggage drop-off, transfers, and more. They always responded in minutes if it was within business hours, or immediately upon opening the following day. At night because of its central location if there was a soccer game you could hear people cheering and singing but none of us had problems sleeping at night and honestly added to the charm of our stay. I was able to drop-my luggage at another location (Residentas arco do Bandeira) in a locked storage area for a couple hours since my flight was after check-out and it was just down the hill, also beautiful, and convenient to everything, the staff member that was onsite was so friendly, and we got to enjoy more time walking around and shopping before our transfer to airport arrived. I highly highly recommend staying here or any of their other locations you will have an incredible experience guaranteed
