At Comfort Hotel ERA Kobe Sannomiya, experience the essence of Kobe with a stay near Meriken Park and Port of Kobe. Unwind in your room with free WiFi or grab a snack at the deli. Guests rave about the location and appreciate helpful staff who ensure express check-in, luggage storage, and multilingual support.
Comfort Hotel ERA Kobe Sannomiya puts you just a 5-minute drive from Port of Kobe and Higashi Yuenchi Park. Free perks include WiFi and wired internet. Also, Nankinmachi Square and Meriken Park are just a 5-minute drive away. Fellow travelers like that it's just a short walk to public transportation: Sannomiya Hanadokeimae Station is 7 minutes away and Boeki Center Station is 10 minutes.
At a glance
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Hotel size
219 rooms
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Check-out time is 10 AM
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children aged 12 years old and under. Breakfast for children is available by advance reservation only and cannot be requested after check-in.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (JPY 1500 per night)
Onsite parking limited
Height restrictions apply for onsite parking
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Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Shared microwave
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Lockers available
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
In-room massage
Freshen up
Deep soaking bathtub
Shower/tub combination
Bidet
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1800 for adults and JPY 950 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for JPY 1100.0 per night
Parking
Self parking costs JPY 1500 per night
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Kobe Sannomiya
Frequently asked questions
Does Comfort Hotel ERA Kobe Sannomiya offer free cancellation for a full refund?
Yes, Comfort Hotel ERA Kobe Sannomiya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Comfort Hotel ERA Kobe Sannomiya?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Hotel ERA Kobe Sannomiya?
Yes. Self parking costs JPY 1500 per night. Parking spots may be limited.
What are the check-in and check-out times at Comfort Hotel ERA Kobe Sannomiya?
Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Comfort Hotel ERA Kobe Sannomiya and nearby?
Recommended spots to visit include Higashi Yuenchi Park (14-min walk) and Nankinmachi Square (0.9 mi), along with Meriken Park (1.1 mi) and Kobe Tower (1.5 mi).
Does Comfort Hotel ERA Kobe Sannomiya have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Comfort Hotel ERA Kobe Sannomiya like?
Comfort Hotel ERA Kobe Sannomiya is a short 7-minute walk from Sannomiya Hanadokeimae Station and 15 minutes' walk from Motomachi Shopping Street. Travelers say that the hotel is in a great location.
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Reviews
Comfort Hotel ERA Kobe Sannomiya Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.8
Location
8.6
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast offered a good selection of Japanese food, salads, yogurt, fruits, and pastries. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Restaurant
Breakfast
Store
Attraction
Coffee
Shopping malls
Bed
Reviews
Verified
10/10 Exceptional
Apr 11, 2026
Staff was very friendly. Breakfast was fantastic. Pillows were rather hard.
Albert
Albert, 1-night trip
Verified
8/10 Very good
Nov 9, 2025
Clean room , friendly staff , free arvo tea , good location and great low price .
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Nov 13, 2023
Nice hotel due to its location
Jae Min
Jae Min, 2-night trip
Verified
10/10 Exceptional
Mar 29, 2025
Great location
Great location. The room was not spacious but cozy and clean.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jun 20, 2024
This hotel was very clean, had excellent service and was in a very convenient location. We will stay here again if we are ever in Kobe again.
Wayne
Wayne, 2-night trip
Verified
10/10 Exceptional
Nov 8, 2023
Great hotel to stay in close to Sannomiya station. Close to restaurants, shops, and few attractions. Would definitely stay here again.
Ganesh
Ganesh, 4-night trip
Verified
10/10 Exceptional
Oct 20, 2024
Good and clean hotel with good breakfast but limited choices.
Yves
Yves, 2-night trip
Verified
8/10 Very good
Feb 7, 2024
Real comfortable stay. Very conveniently located.
SUN HYE
SUN HYE, 1-night trip
Verified
10/10 Exceptional
Dec 15, 2023
Staff are very nice and hotel is clean. Love the lounge.
KIAN GUAN
KIAN GUAN, 3-night trip
Verified
10/10 Exceptional
Feb 9, 2024
The comfort Library was a great place to drink a coffee and read while my family slept in the room.
Sherrie
Sherrie, 2-night trip
Verified
10/10 Exceptional
Mar 26, 2025
A great spot to stay in Kobe!
Amazing experience and one of my fav hotels I stayed in during Japan. Staff were SUPER friendly and accmodating. Rooms were great. The place seemed brand new. Good location between all the hot spots of Kobe. Def will visit again!
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Oct 28, 2023
Very clean and convenient location. Plenty of amenities
Christopher Sean
Christopher Sean, 2-night trip
Verified
8/10 Very good
Jan 8, 2025
Close to the station and surrounded by shops and restaurants. The room accommodated my family of 4 comfortably. The breakfast exceeded expectations. Very happy with stay.
Dawna
Dawna, 1-night trip
Verified
10/10 Exceptional
Oct 7, 2024
Good location and not far away from Sannomiya station.
Room was clean amd bathroom is slightly bigger than expected.
Kristy
Kristy, 2-night trip
Verified
10/10 Exceptional
Jun 14, 2025
Very close to every transportation available in Sannomiya area. Close to many eateries and shopping areas. Extremely convenient. Great to have laundromat in house connected to TV monitor to show if it is being used.
William
William, 1-night trip
Verified
8/10 Very good
Apr 20, 2024
A good place to stay in the middle of town if you don’t need a lot of space for your room and you don’t mind checking in on a machine.
Cyndy
Cyndy, 1-night trip
Verified
6/10 Good
Dec 8, 2023
The hotel room was clean, and the staff were friendly. The location is very convenient. The only thing that could use improvement are the pillows and beds, which were a bit uncomfortable.
Verified traveler
5-night trip
Verified
8/10 Very good
Mar 23, 2025
Room was surprisingly comfortable considering it was a business hotel. Other than the slow machines at checkin, the stay itself was good. Room was bigger than anticipated.
Carrie
Carrie, 1-night trip
Verified
8/10 Very good
Sep 30, 2024
Nice hotel in a good location
Nice hotel in a convenient location but could do with renovation. The carpets need cleaning and had a musty smell.
Breakfast and the library cafe offering a variety of selections.
Carmen
Carmen, 3-night trip
Verified
10/10 Exceptional
May 26, 2025
Everything is clean and modern. Multilingual kiosks for checking in/out, good (free) system for luggage storage, terrific--and low-cost--breakfast buffet. Though the facility is billed as completely non-smoking, there were sometimes smokers in the lobby area.
Verified traveler
2-night trip
Verified
8/10 Very good
Apr 18, 2025
Convenient location, some construction/roadworks in surrounding area which made it a bit more difficult to get around with young kids.
Room was fine but pillows are beanbag style which was a bit too lumpy for us
Yan Chi
Yan Chi, 1-night trip
Verified
8/10 Very good
Dec 6, 2023
Free hot drinks whole day. Quite cosy and relax. Walking distance to many places including the bus station
Abby
Abby, 1-night trip
Verified
6/10 Good
Mar 24, 2024
There a lots of supermarkets and restaurant around this hotel. However, we find the chair in the room is fully of dirt….feel a bit uncomfortable
Ching ting
Ching ting, 4-night trip
Verified
10/10 Exceptional
Jun 11, 2025
Located few minutes walk from JR Sannomiya Station as well as walkable distance from Hankyu, Hanshin and the Subway line one stop from ShinKobe. Surrounded by great eateries and shopping area. For me, it was very close to Nippon Rent-A-Car where I usually get my car rental. It has a laundromat in the hotel, a must for a long journey around. (500 yen for washer and dryer including detergent. May need extra 30 min drying for 100 yen)
William
William, 2-night trip
Verified
10/10 Exceptional
Oct 28, 2023
Spacious room for 2 people. Delicious breakfast. Free coffee at night. Near the train and bus station. We can walk to the shopping mall and the attractions. Good experience. Hope to visit again.