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Ame Hotel Boutique & Spa

4.0 star property
Hotel with spa, near Playa del Carmen Main Beach

Choose dates to view prices

Near Playa del Carmen Main Beach and Mamitas Beach, Soul Beach Boutique Hotel & Spa offers a serene retreat with a poolside bar, rooftop terrace, and garden. Relax by the outdoor pool or rejuvenate at Soul Spa - guests rave about the helpful staff who make your stay unforgettable.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Sauna
  • Steam room
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite

Premium bedding, down comforters, Select Comfort beds, in-room safe

Suite

  • 28 sq m
  • Sleeps 2

View all photos for Double Room Superior

Premium bedding, down comforters, Select Comfort beds, in-room safe

Double Room Superior

  • 26 sq m
  • Sleeps 4

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, Select Comfort beds, in-room safe

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Select Comfort bed
Blackout drapes/curtains
Down duvet
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Suite with Balcony

Premium bedding, down comforters, Select Comfort beds, in-room safe

King Suite with Balcony

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Select Comfort bed
Blackout drapes/curtains
Down duvet
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room with Balcony

Superior Double Room with Balcony | Premium bedding, down comforters, Select Comfort beds, in-room safe

Superior Double Room with Balcony

7.2 out of 10
Good
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Select Comfort bed
Blackout drapes/curtains
Down duvet
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive suite with bathtub

Executive suite with bathtub | Premium bedding, down comforters, Select Comfort beds, in-room safe

Executive suite with bathtub

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Select Comfort bed
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Grand Presidential Suite Hot Tub with Balcony Collection

Grand Presidential Suite Hot Tub with Balcony Collection | Premium bedding, down comforters, Select Comfort beds, in-room safe

Grand Presidential Suite Hot Tub with Balcony Collection

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LED TV
Hypo-allergenic bedding
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Presidential

Premium bedding, down comforters, Select Comfort beds, in-room safe

Suite Presidential

  • 54 sq m
  • Sleeps 3

View all photos for Suite Executive

Premium bedding, down comforters, Select Comfort beds, in-room safe

Suite Executive

  • 33 sq m
  • Sleeps 2

View all photos for Double Room Superior

Premium bedding, down comforters, Select Comfort beds, in-room safe

Double Room Superior

  • 26 sq m
  • Sleeps 4

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About the neighborhood

Map
Calle 28 número 132, entre 5ta Avenida y Avenida 10, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.5 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Central Square - 11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Amorino - ‬1 min walk
  • ‪Trattoria del Centro - ‬2 min walk
  • ‪El Diez, Parrilla Argentina - ‬1 min walk
  • ‪Micaela's - ‬1 min walk

About this property

Ame Hotel Boutique & Spa

Ame Hotel Boutique & Spa features a rooftop terrace and puts you just steps from Quinta Avenida. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. A sauna, a steam room, and a terrace are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 31 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:30 AM–11:30 AM
  • Room service (limited hours)

What to do

  • Beach nearby
  • Motor boating nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Mosquito nets
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Low-height desk
  • Low-height bed
  • Grab bar near toilet
  • Lever door handles
  • Wheelchair-width doorways

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Soul Spa has 1 treatment room. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 2000 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 50.91 per accommodation, per night
This property's listed breakage deposit is refundable at check-out, pending room inspection.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 200 for adults and MXN 200 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Soul Beach Luxury Boutique Hotel Playa del Carmen
Soul Beach Luxury Boutique Hotel
Soul Beach Luxury Boutique Playa del Carmen
Soul Beach Luxury Boutique
Soul & Spa Playa Del Carmen
Soul Beach Luxury Boutique Hotel Spa
Soul Beach Boutique Hotel & Spa Hotel
Soul Beach Luxury Boutique Hotel Spa Adults Only
Soul Beach Boutique Hotel & Spa Playa del Carmen
Soul Beach Boutique Hotel & Spa Hotel Playa del Carmen

Frequently asked questions

Is there a pool at Ame Hotel Boutique & Spa?

Yes, there's an outdoor pool.

Are pets allowed at Ame Hotel Boutique & Spa?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at Ame Hotel Boutique & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Ame Hotel Boutique & Spa?

No, this hotel doesn't have a casino, but Riviera Gran Casino (13-min walk) is nearby.

What is there to do at Ame Hotel Boutique & Spa and nearby?

Have fun with nearby activities like boat tours, fishing, and power boating. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Ame Hotel Boutique & Spa also has a sauna and a steam room, as well as a picnic area and a garden.

Does Ame Hotel Boutique & Spa have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Ame Hotel Boutique & Spa like?

Ame Hotel Boutique & Spa is a short 5-minute walk from Playa del Carmen Main Beach and 5 minutes' walk from Mamitas Beach.

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Reviews

Ame Hotel Boutique & Spa Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • The rooftop pool was quite amazing and the pool area was very relaxing. (5 reviews)
  • The spa was absolutely amazing and reasonably priced with great staff. (4 reviews)
  • The property is close to the beach and offers a relaxing pool area. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Air conditioning
Bar
Building
Live music
Shower
Toilet
Breakfast

Reviews

10/10 Exceptional

Great property and some rooms accessible.
Olga, 4-night trip

10/10 Exceptional

Excellent hotel! Loved it
Susana, 2-night trip

10/10 Exceptional

Great location, super clean, modern, spacious rooms and beautiful pool. The hotel is still renovating but we didn’t feel any noise.
Susana, 2-night trip

10/10 Exceptional

The second time I've come. Looked all over for an accessible hotel. The staff was very helpful and excellent. Rooms were accessible and entrance is also accessible.
Olga, 14-night trip

10/10 Exceptional

Perfect
Stephane, 3-night trip

10/10 Exceptional

AMAZING FRIENDLY RECEPTION

All the reception staff have provided me with a friendly welcoming service. I love the fact that they always reminded me late in the day that I can still get the room cleaned. The room cleaning was impeccable. KEEP UP THE GREAT JOB :)
Uriel, 1-night trip

6/10 Good

Instalaciones muy descuidadas, la privacidad del baño en la habitación no es la adecuada para 2 personas que no tienen una relación de pareja
Emily, 4-night trip

8/10 Very good

O quarto estava muito bem apresentado, a equipe do hotel foi gentil em todo momento
Carlos raul, 5-night trip

10/10 Exceptional

La habitación es perfectisima, el hotel precioso y muy bien ubicado. De mis favoritos. Punto malo que el desagüe de la ducha se tapaba un poco.
Juan David, 1-night trip

10/10 Exceptional

Hgh
jorge armando, 2-night trip

10/10 Exceptional

Excelente ubicación y muy buena habitación , muy amable el personal y Roxana está muy atenta en tido
Gabriel, 2-night trip

8/10 Very good

Imbgb
Robert, 3-night trip

10/10 Exceptional

Súper recomendable
Jesus, 4-night trip

10/10 Exceptional

Excelente servicio y atención por su personal
Blanca, 2-night trip

10/10 Exceptional

Excelente atención
4-night trip

10/10 Exceptional

Excelente atención
1-night trip

2/10 Poor

P

Mi estancia en el Hotel fue pésima, el hotel al momento de la reserva ofrecía Servicios como alberca y estacionamiento qué no me brindaron, al momento del check in como la elberca no estaba habilitada, me ofrecieron un club de playa sin costo adicional, pero al llegar a el lugar me dijeron que no tenían ningún convenio con el hotel, por lo que fue Mentira tampoco contaban con estacionamiento. En los cuartos de alado se escuchaba desde muy temprano trabajos de albañilería por lo que tampoco se podía descansar.. En general la experiencia no se la recomiendo a nadie.
José Abelardo, 4-night trip

10/10 Exceptional

Muy buena experiencia, todo está más que bien La habitación súper amplia y muy tranquila , extra cómoda
Gabriel, 2-night trip

8/10 Very good

Es bueno, si regresaría. El hotel es cómodo y a la vez hogareño. Excelente programación de TV. Habitación con balcón no la recomiendo ya que es vista hacia un patio interior. Tuve la poca fortuna de que el hotel estaba en mantenimiento entonces varias zonas como la estancia y el roof estaban en mal estado y poco atendidas. La alberca está riquísima y algo pequeña. El agua de la regadera estaba fría y tardaba demasiado en calentar como 15m y los dispensadores de jabones poco eficaces se traban.
Cristian Nicolai, 2-night trip

8/10 Very good

Amamos la alberca infinita y las habitaciones , solo que hay muy poco personal atendiendo y en la noche apagan luces de lobby como Si estuvieran ahorrando … en la alberca de noche muy oscuro y sin personal. Pero en realidad la habitación estuvo perfecta el baño hermos y la alberca sensacional . No hay secadora de pelo y me era muy necesaria
Lidia Luisa, 1-night trip

8/10 Very good

Está alejada del centro y es difícil y caro el taxi y es el único medio de transporte
Maria, 1-night trip

6/10 Good

Tenía bastante las necesidades la habitación como agua caliente en regadera y tina,la falta de silencio en la habitación ya que abajo hay un bar,falta de línea telefónica en la habitación para poder solicitar algo a la recepción.
RENE, 5-night trip

10/10 Exceptional

Iris, 3-night trip

10/10 Exceptional

David, 3-night trip

10/10 Exceptional

Palmira, 1-night trip