In the heart of Florence, Palazzo Lorenzo Hotel Boutique & Spa offers a serene retreat. Unwind with a massage at the onsite spa, bask in the sun on the charming terrace, or get lost in a good book from the library. With helpful multilingual staff and concierge services to plan your day.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pet friendly
Parking available
Free WiFi
Connecting rooms available
Air conditioning
Main amenities (12)
Daily housekeeping
Full-service spa
2 hot tubs
Breakfast available
Fitness center
Sauna
Steam room
Self parking
Bar/lounge
Room service
Babysitting
Terrace
For families (6)
Children stay free
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Television
Garden
The current price is CNY1,515
CNY1,515
CNY1,777 total
includes taxes & fees
Jun 7 - Jun 8
Why we love this property
Culinary trifecta
This hotel features a restaurant, a bar, and a buffet breakfast. Culinary options satisfy cravings from morning meals to evening cocktails.
Spa sanctuary
Full-service spa treatments, including massage, await at this hotel. A sauna, hot tubs, and steam room soothe the body and revitalize the spirit.
Premium comfort beds
Sleep like royalty with Frette Italian sheets, down comforters, and Select Comfort mattresses. Pillow menus and blackout drapes enhance luxury.
Gallery of the Academy of Florence - 13 min walk - 1.1 km
Central Market - 13 min walk - 1.1 km
Cathedral of Santa Maria del Fiore - 19 min walk - 1.7 km
Basilica of Santa Maria Novella - 20 min walk - 1.7 km
Piazza del Duomo - 9 min drive - 2.9 km
Getting around
Florence Airport, Peretola (FLR) - 25 min drive
Florence-Le Cure Station - 12 min walk
Florence Statuto Station - 14 min walk
San Marco Vecchio Station - 17 min walk
Strozzi - Fallaci Tram Stop - 9 min walk
Statuto Tram Stop - 11 min walk
Fortezza Tram Stop - 12 min walk
Restaurants
Antica Trattoria da Tito - 7 min walk
Caffė Lietta - 5 min walk
Caffè Libertà - 3 min walk
Pasticceria Robiglio - 4 min walk
Caffè Rainer - 7 min walk
About this property
Palazzo Lorenzo Hotel Boutique & Spa
Palazzo Lorenzo Hotel Boutique & Spa offers a great location, putting you within a 15-minute walk of Gallery of the Academy of Florence and Central Market. Guests can be pampered with massages at the spa. Other highlights include a bar/lounge, a fitness center, and a sauna. Fellow travelers love the helpful staff. Public transportation is just a short walk: Strozzi - Fallaci Tram Stop is 9 minutes and Statuto Tram Stop is 11 minutes.
At a glance
DONE
Hotel size
25 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets allowed (1 total, up to 11 lbs per pet)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Secured uncovered onsite self parking (EUR 25 per day)
Wheelchair-accessible parking on site
Onsite parking limited
Onsite parking includes off-street options
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
Library
Fitness center
Full-service spa
2 hot tubs
Sauna
Steam room
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Bathroom emergency pull cord
Visual fire alarm
Well-lit path to entrance
Ceiling hoist
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Select Comfort mattress
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA Palazzo Lorenzo. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 10 for children
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for EUR 20.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 50 per pet, per stay
Parking
Uncovered self parking costs EUR 25 per day
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT048017A157SA6YMA
National rating
This property has received its official star rating from the local rating authority.
Also known as
Palazzo Lorenzo Boutique
Palazzo Hotel Boutique
Palazzo Lorenzo & Spa Florence
Palazzo Lorenzo Hotel Boutique
Palazzo Lorenzo Hotel Boutique Spa
Palazzo Lorenzo Hotel Boutique & Spa Hotel
Palazzo Lorenzo Hotel Boutique & Spa Florence
Palazzo Lorenzo Hotel Boutique & Spa Hotel Florence
Frequently asked questions
Does Palazzo Lorenzo Hotel Boutique & Spa offer free cancellation for a full refund?
Yes, Palazzo Lorenzo Hotel Boutique & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palazzo Lorenzo Hotel Boutique & Spa?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 11 lbs per pet. There's a charge of EUR 50 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Palazzo Lorenzo Hotel Boutique & Spa?
Yes. Self parking costs EUR 25 per day. Parking spots may be limited.
What are the check-in and check-out times at Palazzo Lorenzo Hotel Boutique & Spa?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Palazzo Lorenzo Hotel Boutique & Spa and nearby?
Palazzo Lorenzo Hotel Boutique & Spa has a spa and a steam room, as well as a garden.
What's the area around Palazzo Lorenzo Hotel Boutique & Spa like?
Palazzo Lorenzo Hotel Boutique & Spa is in San Lorenzo, a short 9-minute walk from Strozzi - Fallaci Tram Stop and 18 minutes' walk from Piazza di Santa Maria Novella.
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Reviews
Palazzo Lorenzo Hotel Boutique & Spa Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
8.6
Location
9.4
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently good with a variety of options and attentive staff. (32 reviews)
The spa was a highlight of the stay, offering a relaxing and clean experience with various facilities. (19 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Spa
Breakfast
Location
Walking
Taxi
Cathedrals
Lobby
Parking
Reviews
Verified
8/10 Very good
Jan 14, 2026
The hotel was beautiful, large clean rooms. Staff were great
Norelle
Norelle, 3-night trip
Verified
8/10 Very good
Mar 4, 2026
Nice Hotel. Not too far from the center. Nice attentive staff. Good Breakfast. I had no time for the Spa but was told it’s nice.
Only the rooms to the street side are pretty noisy - so ask for the other side or bring some earplugs.
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Beautiful hotel . Spotless and spacious rooms . Loved having the access to the spa for your own personal use too. Staff so helpful and attentive to every need . We would book this hotel again .
Andrea
Andrea, 7-night trip
Verified
10/10 Exceptional
Sep 12, 2025
Hotel areas & rooms are beautiful, and all the staff were friendly and helpful. Breakfast also has a good choice.
Andrew Stewart
Andrew Stewart, 2-night trip
Verified
10/10 Exceptional
Aug 26, 2025
The best place, the best service, everyone was very kind.
Konrad
Konrad, 4-night trip
Verified
10/10 Exceptional
May 20, 2025
Great location and Spa!
Great stay with a nice location. The spa was amazing and reasonably priced and available on short notice.
Andrew
Andrew, 2-night trip
Verified
10/10 Exceptional
Jun 16, 2025
Lovely hotel, really helpful staff and would definitely come again
Catherine
Catherine, 3-night trip
Verified
10/10 Exceptional
Mar 31, 2025
Very good stay in a quiet location
jean-michel
jean-michel, 3-night trip
Verified
10/10 Exceptional
May 27, 2025
Great value, Breakfast was fantastic, and staff was very friendly and helpful. The neighborhood was perfect, with great restaurants.
David
David, 9-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Beautiful hotel, clean room beautifully decorated and with everything needed to make our stay feel luxurious and comfortable. Friendly helpful staff. Delicious buffet breakfast and free use of spa facilities. It felt 5 star!
Elanor
Elanor, 3-night trip
Verified
8/10 Very good
Mar 2, 2025
Pleasant and quiet hotel with a good breakfast, well appointed rooms and cheerful, helpful staff
Colin
Colin, 4-night trip
Verified
10/10 Exceptional
Aug 11, 2024
The staff were superb and the hospitality excellent. Loved our stay
Lorna Christina
Lorna Christina, 10-night trip
Verified
10/10 Exceptional
Jun 18, 2024
Such a lovely stay and the spa was a great pause on lots of travel and steps.
Amanda
Amanda, 2-night trip
Verified
10/10 Exceptional
Apr 6, 2025
Clean, comfortable and convenient location close to transportation. The staff was wonderfully helpful in offering directions and making arrangements for us. Would definitely stay again.
Christine
Christine, 5-night trip
Verified
10/10 Exceptional
Sep 10, 2025
The hotel is in a quiet part of Florence with about a 20 minute walk to the historic area. The breakfast was good with a variety of options. The outdoor dining area was very nice. Staff was friendly and helpful. Bathroom was spacious. Comfortable bed. Great place to stay if you want to get away from all the hustle.
Christopher
Christopher, 4-night trip
Verified
10/10 Exceptional
Dec 25, 2024
Highly recommend this stay.
Really enjoyed my stay. The staff was excellent, the breakfast was perfect. The room was comfortable, clean, spacious and so beautiful.
Samer
Samer, 3-night trip
Verified
10/10 Exceptional
Oct 12, 2024
The hotel staff is really polite and they did their best to ensure we had our best time in the hotel. We had a great stay!
YURI
YURI, 3-night trip
Verified
10/10 Exceptional
Jul 5, 2025
Such a beautiful find in Florence. Walking distance from main attractions but away from the hustle and bustle of Florence. The staff is wonderful, great variety for breakfast every day and take advantage of the Spa.
Rosanna
Rosanna, 4-night trip
Verified
10/10 Exceptional
Feb 28, 2024
Easy check in, lovely staff, beautiful hotel
Maggie
Maggie, 1-night trip
Verified
10/10 Exceptional
Aug 31, 2025
The staff at the Palazzo Lorenzo was great. They were very helpful with any inquiries I had. Whether recommending restaurants, arranging transportation or making cappuccinos at 2am. Would stay there again.
The accommodations were great, hotel is wonderfully decorated and the room I had was way bigger than I thought it would be.
Simon
Simon, 4-night trip
Verified
10/10 Exceptional
Feb 24, 2025
Staff were friendly and hospitable and it is well located near a tram stop that takes
you to the airport. The hotel provided a very relaxing stay and sole use of the gym
and spa was an added bonus. Great restaurant nearby (pizzeria da nasone).
Rahima
Rahima, 3-night trip
Verified
10/10 Exceptional
Jul 29, 2024
Room was clean, quiet, and comfortable. The staff was very friendly, and the continental breakfast was fantastic. We would definitely stay there again.
Tyler
Tyler, 3-night trip
Verified
10/10 Exceptional
Nov 19, 2024
Friendly staff and excellent service.
Madi
Madi, 1-night trip
Verified
8/10 Very good
Oct 13, 2024
Beautiful hotel to the North of Florence. Lovely garden and wonderful breakfast!
Holly
Holly, 3-night trip
Verified
10/10 Exceptional
Oct 6, 2024
Great place to stay
The hotel is in a very friendly area of Florence The hotel was very clean. The service was excellent. The breakfast was excellent and I would recommend Hotel to anyone going to Florence.