El lugar es precioso. Pero te confunden en el check in al ofrecer ascensos y upgrades con cobro. No te queda claro que reservaste ni que pagaste. Fuera de ello el lugar lindo. El desayuno bien. La ubicación excelente!
Carolina M
Carolina M,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 29 日
Good place nice location
Mikayla
Mikayla,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 4 月 23 日
Me pareció inadecuado que la habitación no dispusiera de armario ni otro sistema para colgar la ropa de los dias que pasé en la ciudad.
El ruido cocstante debido a un motor me resultó molesta.
Josep Maria
Josep Maria,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 19 日
The hotel is beautiful- very clean room and many breakfast options.
Natalie
Natalie,2 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 4 月 18 日
Very hard to find and poor customer service. Hotel name not displayed on building, only marked on glass door inside lobby entrance which isnt visible when walking past. Arrived when bar packed with people standing outside 5 deep blocking any sight of the already hard to find hotel entrance. Showed bouncer the hotel name on my phone asking if I was in right place and they said no. Went around in circles for 10 mins trying to find alternative entrance before going back to bar area then seeing the hotel name on the internal glass door. Bouncer had given me poor information delaying my check-in.
Room decor was nice and bed v comfortable but 1 night other guests delayed me from going to sleep due to making lots of noise. Then their loud noise woke me up in middle of the night and went on some time. Tried to reach Reception by their Whatsapp, the Hotels.com app and main external Reception phone number. They didnt respond for half an hour - unacceptable when help needed overnight. Was awake for an hour overall in middle of night due to this noise, after already taking longer to fall asleep due to it. At checkout next morning I told Reception I would make a complaint. They apologised and said I had to submit complaint through Hotels.com. I did that and Hotels.com said I should contact hotel. When I said I already had, they contacted the hotel who refused to provide any compensation due to the disruption. V poor customer service. Avoid.
Emma
Emma,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 12 日
Excellent staff. They helped us with train scheduling during a national train strike. Great breakfast and great location. Plenty of places to eat and walkable to just about everything. Highly recommend this hotel. Oh yes it is quiet and the air conditioning works very well.
John
John,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 7 日
위치 좋았고 호텔 자체가 아름답습니다..
Yujung
Yujung,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 4 月 5 日
Mi cuarto 328 tenía olor muy fuerte a moho. El aire condicionado anti humedad no funcionó.
La ducha al encender, moho hasta cerca de la cama. En la limpeza previa la posicionaron mal.
Debe ser siempre así, por qué el olor es terrible.
La ducha olía mal y el agua no bajaba.
En la recepción me hablaron que cuando hay aire a fuera el olor de la duché es feo.
Empecé a toser y la tos dura 3 días y pasa con anti alérgico. Debería haber solicitado cambio de cuarto inmediatamente.
Mercia
Mercia,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 28 日
The room size and river view were excellent. The bathroom/shower was amazing and very spacious. My only comment is that the furniture in our room was dusty
Yanelle
Yanelle,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 26 日
Fernanda
Fernanda,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 22 日
otima localizacao e funcionarios muito atenciosos
ivana
ivana,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 22 日
Jamie
Jamie,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 22 日
Very nice. The hotel was right in the river with a real beautiful rooftop. The breakfast was amazing
Ana Rose
Ana Rose,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 20 日
Lucy
Lucy,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 10 日
Amie
Amie,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 7 日
Emily
Emily,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 5 日
Amazing location, gorgeous views, clean and happy with entire stay
Ashley
Ashley,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 26 日
Room was upgraded on arrival, stayed in an excellent junior suite with a view of the river Arno and jacuzzi bath. Location is excellent and bar on the street is very cosy.
Rob
Rob,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 25 日
Samantha
Samantha,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 21 日
Excellent experience highly recommend!!
tom
tom,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 8 日
Stanza bellissima personale qualificato e gentilissimo.
Rosa
Rosa,1 晚行程
Expedia真实住客点评
10/10 绝佳
2026 年 2 月 7 日
schönes historisches Hotel. Unser Zimmer/Suite war 60 m2 gross mit viel historischen Elementen. Wir hatten einen schönen Moment im Hotel verbracht.