Experience the epitome of luxury at Hilton Astana, located in Yesil District. Unwind at the rooftop terrace or pamper yourself with a manicure/pedicure and Thai massage at eforea spa. With 2 bars, an indoor pool and outdoor pool, free WiFi and helpful concierge services this hotel offers everything for a perfect retreat.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Spa
Airport transfer
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Restaurant and 2 bars/lounges
Full-service spa
Indoor pool and outdoor pool
Rooftop terrace
Breakfast available
Fitness center
Sauna
Steam room
Children's pool
Hot tub
24-hour room service
For families (6)
Children stay free
Free cribs/infant beds
Children's pool
Connecting/adjoining rooms available
Private bathroom
Separate bathtub and shower
The current price is CNY1,347
CNY1,347
CNY1,563 total
includes taxes & fees
May 31 - Jun 1
Why we love this property
Business meets pleasure
This hotel features nine meeting rooms and a business center, plus spa services and two bars. Concierge services elevate the experience.
Food and drink options
This hotel serves up continental breakfast to start the morning. A restaurant offers tasty meals throughout the day. Guests can unwind at 2 bars.
Relaxation sanctuary
This hotel boasts a full-service spa with couples treatment rooms and diverse massage options. A sauna, steam room, and hot tub complete this relaxation haven.
Astana (NQZ-Nursultan Nazarbayev Intl.) - 26 min drive
Astana Railway Station - 37 min drive
Airport shuttle (surcharge)
Restaurants
Bitanga - 10 min walk
Starbucks - 3 min walk
Del Papa - 8 min walk
Starbucks - 10 min walk
Paul - 3 min walk
About this property
Hilton Astana
Take in the views from the rooftop terrace when you stay at Hilton Astana. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and an outdoor pool.
At a glance
DONE
Hotel size
253 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
Eforea Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
Dining
Axis - Onsite lobby lounge.
Cloud 9 - Onsite rooftop bar. Reservations are required. Open daily.
Park Kitchen - This restaurant serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately KZT 10000 to 10000 per person
Airport shuttle service is offered for an extra charge of KZT 11000 per vehicle (one-way, maximum occupancy 3)
Renovations and closures
The following facilities are closed on Wednesday, Thursday, and Friday:
Hot tub
Children & extra beds
Rollaway beds are available for KZT 5000.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Astana Hotel Nur-Sultan
Hilton Astana Hotel
Hilton Astana Nur-Sultan
Hotel Hilton Astana Nur-Sultan
Nur-Sultan Hilton Astana Hotel
Hilton Astana Hotel Nur-Sultan
Hilton Astana Hotel
Hilton Astana Nur-Sultan
Hotel Hilton Astana Nur-Sultan
Nur-Sultan Hilton Astana Hotel
Hotel Hilton Astana
Hilton Astana Hotel Nur-Sultan
Hilton Astana Nur-Sultan
Hotel Hilton Astana Nur-Sultan
Nur-Sultan Hilton Astana Hotel
Hilton Astana Hotel
Hotel Hilton Astana
Hilton Astana Hotel
Hilton Astana Astana
Hilton Astana Hotel Astana
Frequently asked questions
Does Hilton Astana offer free cancellation for a full refund?
Yes, Hilton Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Astana?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Hilton Astana?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hilton Astana?
Yes, there's free self parking.
Is airport shuttle service offered by Hilton Astana?
Yes, an airport shuttle is available. The charge is KZT 11000 per vehicle one-way.
What are the check-in and check-out times at Hilton Astana?
Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is noon. Contactless check-out is available.
What is there to do at Hilton Astana and nearby?
Hilton Astana has 2 bars and a spa, as well as an outdoor pool and a steam room.
Are there restaurants at or near Hilton Astana?
Yes, there's an onsite restaurant, Axis.
Does Hilton Astana have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hilton Astana like?
Hilton Astana is a short 7-minute walk from EXPO 2017 and 10 minutes' walk from MEGA Silk Way.
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Reviews
Hilton Astana Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
8.6
Location
9.2
Staff & service
9.4
Property conditions & facilities
Popular mentions
Service staff
Breakfast
Room
Family friendly
Food
Spa
Reviews
Verified
10/10 Exceptional
Apr 11, 2026
all was very good
Juan
Juan, 6-night trip
Verified
10/10 Exceptional
Jul 11, 2025
Wonderful stay and very courteous staff
Isabel
Isabel, 3-night trip
Verified
10/10 Exceptional
Jul 26, 2025
Excellent hotel, very helpful and friendly staff. The Gym, Sauna, spa, pool are in very good shape and clean
Ahmed
Ahmed, 5-night trip
Verified
10/10 Exceptional
Aug 11, 2025
Great as always
Isabel
Isabel, 4-night trip
Verified
10/10 Exceptional
Aug 20, 2022
Beautiful hotel, very comfortable room, fantastic breakfast, polite and caring staff.
NATALIA
NATALIA, 2-night trip
Verified
10/10 Exceptional
Dec 10, 2023
Swimming pool sauna; breakfast is also good; staff is great
Natalie
Natalie, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2022
beautiful architecture, great staff
Tibor
Tibor, 1-night trip
Verified
10/10 Exceptional
Dec 4, 2017
Very good location for Business Trip
Nice view on the Expo-Site
Verified traveler
1-night trip
Verified
10/10 Exceptional
Nov 19, 2023
Always choose this hotel ! The best option you can have ,everything is close ,shopping ,dining etc.We enjoyed weekend with my family .Spa is just perfect ,staff is amazing.
yevgeniya
yevgeniya, 2-night trip
Verified
10/10 Exceptional
Oct 19, 2024
Perfect Hotel at a great location. Very comfortable between Astana and NQZ Airport.
Very kind and supportive staff.
Thank you for everything.
Peter
Peter, 5-night trip
Verified
10/10 Exceptional
Oct 8, 2023
Nice pkace to stay. Staff speaks good English
Olga
Olga, 2-night trip
Verified
10/10 Exceptional
Jan 25, 2025
Good!!
Ryoungah
Ryoungah, 4-night trip
Verified
8/10 Very good
Jul 19, 2022
The property and staff were all great and helpful, the only problem I had was 2 out of the 10 days I was there they had no electricity with no hot water and nothing for the inconveniences.
Brandon
Brandon, 9-night trip
Verified
10/10 Exceptional
Jul 22, 2022
All.
Marina
Marina, 2-night trip
Verified
4/10 Fair
Mar 25, 2024
A very modern hotel reminiscent of Dubai however was more like a mausoleum, very few guests and many staff!
Dining was limited to a restaurant on the 9th floor where food was bland and expensive or the ground floor lobby bar where the food was interesting....how can you not cook a burger or Chicken Kiev correctly?
Rooms were so hot set at 28C complained 3 times and told they were winter settings and couldnt be altered!
paul
paul, 6-night trip
Verified
6/10 Good
Jun 24, 2023
Overview We have a good time. However, it is not five stars hotel. UnfoUnfortunately, we were disappointed by the pool and SPA services. The steam room does not have steam at all. The pool has so much chlorine, and the towel is limited. One remarkable thing is breakfast. Don`t pay extra money for Longe Club. It is not worth it at all.
Valentina
Valentina, 5-night trip
Verified
8/10 Very good
Aug 23, 2022
Grand hotel in a great location, just few hiccups
A beautiful hotel in a great location. Room was spacious, bed comfortable.
As hotel is big, you need to be careful which lift you use to have it closest to your room. Reception did not advise me that and i ended up dragging my heavy suitcases quiet a long way.
Mini bar was empty (even though at check out I was asked if I used anything from it).
Breakfast is started to be tidied up 5-10min before end time which feels a bit uncomfortable. If you come last minute, some food might be already gone and not re-filled.
I also had a call at 5.53am asking if I had issues with fire alarm?! not great way to be woken up.
Kristina
Kristina, 1-night trip
Verified
2/10 Poor
Jun 24, 2023
Too many unfortunate incidents happened, Staff managed to add more to our already ruined staying in Hilton Astana , But as i stay more i learned that i should blame the staff The Hotel Manger lady needs to learn her self first how to do her job then try to train staff ! Our last day we are checking out when we look at the bill we were charged for mini bar that we never used anything from it we were charged for interest that supposed to be Free Still didn’t receive any refund for these charges! Lost all my trust to the Hotel ! All this things happened to us can’t be coincidence! They managed to ruin everyday of our stay and the Manager lady offered us Free taxi to Airport about 15min drive . I wish she didn’t even offer that made us even more upset! I spend fairly good enough money for my stay food drinks massage i would not mind to spending more but not worth to spend there , The manager lost us forever we would be keep coming back to the Hotel unfortunately we won’t! Everyday something is happening to us not supposed to happen She didn’t even bother to come to apologize her self instead offered taxi ride thank you great way of running business.Congratulations you lost potential future regular customers i would do my company meetings there too but now i ll take my business somewhere else. Thank you again you could not ruin more that some guests stay!
ersen
ersen, 3-night trip
Verified
6/10 Good
Jun 16, 2023
This hotel is reasonably new with clean spacious rooms but, judging from our experience, must still be in the "break-in" stage. Many problems, some dealing with safety.
1. The area around the pool is very slippery and dangerous for falls. I was walking slowly and cautiously, but still almost fell. My 4-year-old fell and hurt his knee.
2. Same issue with the shower. The floor tiles were same as the wall tiles, instead of non-slip.
3. The "do not disturb" lights are totally ignored by the staff.
4. The air conditioning is totally under-powered. In the morning with the sun hitting the windows in the summer, the room temperature rises to 28, with the thermostat set at 22. Keeping the drapes drawn helps, keeps it at 27.
5. Twice I needed my room key replaced, and the staff at the front desk never asked for any identification. This is a serious security issue. I asked the second time if my photo was on the staff member's computer screen, but was told "no" so the issue is real.
6. The sink in one bathroom had a defective stopper, which when closed would not open, unless pried up with a knife. The same sink had a slow dripping leak under the sink, but these were fixed within 24 hours.
7. The lower-level staff, delivering items to the room (other than room service) do not have a command of English. Typical example, one young man knocked on the door to deliver two ball-point pens to the room. We had not ordered them, so I tried to hand them back while saying we ...sorry, out of space
Ronald
Verified
10/10 Exceptional
Mar 13, 2023
문 열때 카드 태그가 잘 안됩니다. 그 외에는 다 만족합니다.
SUNKYOO
SUNKYOO, 3-night trip
Verified
10/10 Exceptional
Feb 24, 2023
Всегда выбираем только этот отель ! 10 из 10 ! Начиная от места нахождения и заканчивая уровнем обслуживания все идеально !
yevgeniya
yevgeniya, 1-night trip
Verified
10/10 Exceptional
Nov 18, 2022
徒歩圏内に商業施設も有り、便利だが、寒いとどうなるかは分からない。
SHIGEKI
SHIGEKI, 2-night trip
Verified
10/10 Exceptional
Aug 16, 2022
とてもゴージャスでホテルライフを満喫した。
Etsuko
Etsuko, 6-night trip
Verified
10/10 Exceptional
Feb 10, 2022
Останавливаемся втором раз с семьей ,очень хороший отель ,расположение и персонал !
Stay at this hotel for a second time ,nice facility,friendly staff,in the libby they have kids corner ,so little one can play while parents eats,spa is amazing ,has kids pool too ,little dip but it’s ok .So great place for both,family and business.Highly recommended.
yevgeniya
yevgeniya, 2-night trip
Verified
4/10 Fair
Oct 15, 2021
Horrible service.
AC broken and was only fixed after 4 days, no garbage bin in room, no iron, TV broken and only fixed after 3 days. Horrible service in general. Had to order housekeeping to clean the room, which would not be a problem in general, but they still did not clean the room on two occasions. Only the front desk staff speaks English. I expected better of a 5-star Hilton in a prime location. Breakfast was good, though. Did not try the gym or spa.