See all properties

The Chicago Hotel Collection River North

3.0 star property
Hotel convenient to Michigan Avenue

Choose dates to view prices

Photo gallery for The Chicago Hotel Collection River North

Building design
Signature Suite | 2 bedrooms, premium bedding, individually decorated
Signature Suite | 2 bedrooms, premium bedding, individually decorated
Lobby lounge
Interior
In the heart of River North, The Chicago Hotel Collection River North offers a warm welcome with an arcade/game room and fireplace in the lobby. Stay active at the gym, stay connected with in-room WiFi, or store your luggage safely while exploring nearby John Hancock Center and Water Tower Place.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Non-smoking
  • Gym
  • Laundry facilities
  • Pet friendly
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • Fitness center
  • Self parking
  • Coffee/tea in a common area
  • Arcade/game room
  • Lobby fireplace
  • Microwave in a common area
  • Refrigerator in a common area
  • Self-serve laundry
  • Meeting room
  • Luggage storage

Feel at home (6)

  • 2 bedrooms
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Pets allowed
  • Elevator
The current price is CNY846
CNY993 total
includes taxes & fees
Nov 3 - Nov 4

Room options

Check availability for these dates

Tonight
Oct 5 - Oct 6
Check availability for tonight Oct 5 - Oct 6
Tomorrow
Oct 6 - Oct 7
Check availability for tomorrow Oct 6 - Oct 7
Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Queen

Deluxe Queen | 2 bedrooms, premium bedding, individually decorated

Deluxe Queen

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
2 bedrooms
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Kitchenette

2 bedrooms, premium bedding, individually decorated

Deluxe Kitchenette

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
2 bedrooms
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Suite

Two Bedroom Suite | 2 bedrooms, premium bedding, individually decorated

Two Bedroom Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
2 bedrooms
Premium bedding
  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed

View all photos for Signature Queen

Signature Queen | 2 bedrooms, premium bedding, individually decorated

Signature Queen

8.4 out of 10
Very good
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
2 bedrooms
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Quad

2 bedrooms, premium bedding, individually decorated

Signature Quad

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
2 bedrooms
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 6
  • 2 Double Bunk Beds

View all photos for Signature Loft

Signature Loft | 2 bedrooms, premium bedding, individually decorated

Signature Loft

8.0 out of 10
Very good
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
2 bedrooms
Premium bedding
  • 48 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Double Bunk Beds and 1 Twin Bunk Bed

View all photos for Classic Double

Classic Double | 2 bedrooms, premium bedding, individually decorated

Classic Double

8.6 out of 10
Excellent
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
2 bedrooms
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Full

2 bedrooms, premium bedding, individually decorated

Classic Full

8.0 out of 10
Very good
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
2 bedrooms
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double

Signature Double | 2 bedrooms, premium bedding, individually decorated

Signature Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
2 bedrooms
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for One Bedroom Suite

One Bedroom Suite | 2 bedrooms, premium bedding, individually decorated

One Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
2 bedrooms
Premium bedding
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Kitchenette

Signature Kitchenette | 2 bedrooms, premium bedding, individually decorated

Signature Kitchenette

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
2 bedrooms
  • 47 sq m
  • Sleeps 5
  • 2 Double Bunk Beds

View all photos for Signature Suite

Signature Suite | 2 bedrooms, premium bedding, individually decorated

Signature Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
2 bedrooms
  • 48 sq m
  • Sleeps 6
  • 3 Double Beds and 1 Queen Bed

View all photos for Deluxe King

Deluxe King | 2 bedrooms, premium bedding, individually decorated

Deluxe King

7.2 out of 10
Good
(17 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
2 bedrooms
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Kitchenette

2 bedrooms, premium bedding, individually decorated

Premium Room, Kitchenette

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

The Chicago Hotel Collection - Magnificent Mile

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
7.2 out of 10, Good, 1,383 reviews
The Chicago Hotel Collection - Magnificent Mile
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
312 W. Chestnut St., Chicago, IL, 60610

What's nearby

  • Michigan Avenue - 11 min walk - 1.0 km
  • Merchandise Mart - 16 min walk - 1.4 km
  • Chicago Riverwalk - 19 min walk - 1.6 km
  • Millennium Park - 2 min drive - 2.2 km
  • Navy Pier - 5 min drive - 3.6 km

Getting around

  • Chicago, IL (PWK-Chicago Executive) - 30 min drive
  • Chicago Midway Airport (MDW) - 31 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive
  • Chicago, IL (DPA-Dupage) - 64 min drive
  • Rockford, IL (RFD-Greater Rockford) - 96 min drive
  • Chicago Clybourn Station - 4 min drive
  • Chicago Museum Campus-11th Street Station - 4 min drive
  • Millennium Station - 30 min walk
  • Chicago Station (Brown Line) - 3 min walk
  • Chicago Station (Red Line) - 11 min walk
  • Clark-Division Station - 12 min walk

Restaurants

  • ‪Griddle 24 - ‬4 min walk
  • ‪Layla & Ringo’s - ‬4 min walk
  • ‪Headquarters Beercade - ‬3 min walk
  • ‪Doma Cafe - ‬3 min walk
  • ‪DJ’s Great Room - ‬3 min walk

About this property

The Chicago Hotel Collection River North

The Chicago Hotel Collection River North offers a great location, putting you within a 15-minute walk of Michigan Avenue and State Street. Also, Chicago Riverwalk and Millennium Park are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Chicago Station (Brown Line) is 3 minutes and Chicago Station (Red Line) is 11 minutes.

At a glance

DONE

Hotel size

    • 52 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 10:00 AM - 1:00 AM
    • Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Guests are required to download the property's OpenKey mobile app before check-in
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Uncovered onsite self parking (USD 41.02 per night; includes in/out privileges)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator

What to do

  • Beach nearby
  • Free use of nearby fitness center

Working away

  • Meeting room
  • Coworking spaces

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Arcade/game room
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in public areas

Room amenities

Be entertained

  • 40-inch Smart TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • 2 bedrooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Housekeeping (on request)

Fees & policies

Refundable deposits

  • Deposit: USD 125.00 per accommodation, per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Uncovered self parking costs USD 41.02 per night with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.

Also known as

FieldHouse Jones
The Chicago Collection River
The Chicago Hotel Collection River North Hotel
The Chicago Hotel Collection River North Chicago
The Chicago Hotel Collection River North/Mag Mile
The Chicago Hotel Collection River North Hotel Chicago

Frequently asked questions

Are pets allowed at The Chicago Hotel Collection River North?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at The Chicago Hotel Collection River North?

Yes. Self parking costs USD 41.02 per night. Parking spots may be limited.

What are the check-in and check-out times at The Chicago Hotel Collection River North?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at The Chicago Hotel Collection River North?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (17-min walk) is nearby.

What is there to do at The Chicago Hotel Collection River North and nearby?

The Chicago Hotel Collection River North has a fitness center and an arcade.

What's the area around The Chicago Hotel Collection River North like?

The Chicago Hotel Collection River North is a short 3-minute walk from Chicago Station (Brown Line) and 14 minutes' walk from Michigan Avenue.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Chicago Hotel Collection River North Reviews

7.2

Good

8.2

Cleanliness

7.0

Amenities

7.4

Staff & service

7.4

Eco-friendliness

7.6

Property conditions & facilities

Popular mentions

Room
Service staff
Amenities
Parking
Bed
Location
Family friendly
Games
Lobby
Cities

Reviews

2/10 Poor

This experience was bad, and it was bad mostly from hotel.com side, as during the booking it wasn’t mentioned anywhere that at check in you have to pay $50 amenity fee, $25 processing fee (with taxes on these fees). So be aware when you book a room here and verify the price.
Roman, 1-night trip

10/10 Exceptional

The rooms were excellent
Gabriel Alejandro, 1-night trip

10/10 Exceptional

Great place to stay
Shevonia, 1-night trip

2/10 Poor

scam business

nobody likes surprise charges at check-in especially regarding resort fees when this place is the furthest thing from a resort!
kristopher, 2-night trip

6/10 Good

Extra fees at hotel

We enjoyed our stay. It was clean and nice. Front desk was very helpful and kind. However, we were told it was $23 fee at the hotel after prepaying, but they charged me $83 for service fees and taxes. Very disappointing to have such a big extra charge. They said because I didn’t book directly with them, they have extra fees. 😥
Sheri, 1-night trip

4/10 Fair

Uncomfortable and hot

Although the staff was helpful and friendly, it was an overall poor experience due to the old spring mattresses and non-functional air-conditioning.
Matthew, 1-night trip

8/10 Very good

The accommodations were okay
Jonathan, 4-night trip

4/10 Fair

Rip-off

Hidden fees, no water or coffee in lobby. Nothing in lobby!! No breakfast, no food at all
Mark, 1-night trip

10/10 Exceptional

Easy check-in/out process…super friendly and attentive staff. Fun basement area with table tennis and shared kitchen. Affordable, close to Magnificent Mile area
Gisela, 2-night trip

10/10 Exceptional

Lovely staff, secure building with areas to leave luggage before checkin if you get in early
Sam, 1-night trip

6/10 Good

The pictures didnt match the stay.next to subway. It looked better in pics
2-night trip

10/10 Exceptional

Property was very clean, and the theme is super cute
Roselle, 2-night trip

2/10 Poor

Avoid at all cost. Hidden fees, broken locks.

$70 in bogus fees that they add on when you show up locks don’t work so you end up locked out all night front desk person so rude. It’s a waste of your effort to even try to speak to them. Do not stay here under any circumstance.
1-night trip

6/10 Good

Faciilities we
Andre, 1-night trip

10/10 Exceptional

The decor is really nice and the rooms / beds are incredibly comfortable. A little bit smaller than I expected but still a great place to stay.
Aaron, 1-night trip

10/10 Exceptional

Good stay
Samantha, 1-night trip

10/10 Exceptional

Nice place and delivered as promised
Gilberto, 1-night trip

8/10 Very good

Nice property, right on the train line. Parking was easy at the lot right next door. Rooms were very small, but worked well for just a place to crash for the night. Unique decor and secure entrance.
Jackie, 1-night trip

10/10 Exceptional

Venue
SIYATA, 1-night trip

4/10 Fair

No Customer Service

It was okay. My husband had to descale the 3 keurig machines in basement the first morning and the 2nd morning there wasn’t any choices left for coffee. Our air conditioner wasn’t working so we told the front desk the first morning after sweating all night and they said they would send someone to fix it but never did. 2nd night was even worse with the heat. My husband went down to tell front desk but he couldn’t find anyone . There wasn’t good information on getting help with things. Not comfortable seating agreements and literally right next to the L.
Demry, 2-night trip

2/10 Poor

The property was pleasant and generally well-maintained, offering a comfortable stay. However, the additional $130 in fees felt excessive, particularly given the limited amenities and services available. Greater transparency around these charges would enhance the overall guest experience.
Ivy, 1-night trip

4/10 Fair

Surprise, not in a good way

No gym, no breakfast, food vouchers for restaurant.com worthless (no participating restaurants near the hotel) and hidden fees.
Brian, 2-night trip

8/10 Very good

Conv

Staff was friendly. Upon entering, the room smelled like ketchup, mustard, and hamburger grease. Although the train was right outside, it was surprisingly not too noisy. The bed was comfy. The AC made weird electrical noises. The hotel room felt like an industrial cubby hole.
2-night trip

10/10 Exceptional

Loved this trendy little hole in the wall place!! My family loved the double hi loft beds over the main bed! The amenities were fantastic and great for your adults
Chasity, 1-night trip

2/10 Poor

Prepare to get ripped off

I don’t even know where to start with this place. Every single thing about the experience is terrible from the extremely rude front desk, personnel to the ridiculous hidden fees that I’m pretty sure you are illegal at this point this place just sucks completely. To top it all off the locks didn’t work so several people were locked out overnight. Then I went to the sister property to try to use the gym and saw that the chaos and poor service doesn’t end at this place. It’s a part of the way this company does business terrible terrible hotel with terrible terrible management. I would never stay here again or recommend that anybody stay here for any reason.
1-night trip