In the heart of Tokyo, Henn na Hotel Tokyo Ginza offers a unique stay near Tsukiji Outer Market. Connect to WiFi, rent a bike and explore the city or enjoy dry cleaning services for added convenience. The helpful staff has left a lasting impression on previous guests.
Henn na Hotel Tokyo Ginza puts you just a 5-minute drive from Tokyo Imperial Palace and Tokyo Tower. Also, Tsukiji Outer Market and Tokyo Bay are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and overall property condition. Public transportation is just a short walk: Shintomicho Station is steps away and Tsukiji Station is 5 minutes.
At a glance
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Hotel size
98 rooms
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Multi-lingual robots will assist guests during check-in at the front desk.
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Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking limited
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Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Shared microwave
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Facilities
1 building/tower
Built in 2018
Safe-deposit box at front desk
Lockers available
Accessibility
Elevator
Room amenities
Home comfort
Air conditioning and heating
Slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Energy-saving switches
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
This hotel accepts only chip-and-PIN credit cards for onsite payments.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Robot Hotel Henn na Hotel Tokyo Ginza
Robot Hotel Henn na Hotel Ginza
Robot Henn na Tokyo Ginza
Robot Henn na Ginza
Henn Na Tokyo Ginza Tokyo
Henn na Hotel Tokyo Ginza Hotel
Henn na Hotel Tokyo Ginza Tokyo
Henn na Hotel Tokyo Ginza Hotel Tokyo
Frequently asked questions
Does Henn na Hotel Tokyo Ginza offer free cancellation for a full refund?
Yes, Henn na Hotel Tokyo Ginza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Henn na Hotel Tokyo Ginza?
Sorry, pets aren't allowed.
Is parking offered on site at Henn na Hotel Tokyo Ginza?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Henn na Hotel Tokyo Ginza?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Henn na Hotel Tokyo Ginza and nearby?
Recommended spots to visit include Tsukiji Outer Market (7-min walk) and Tokyo Imperial Palace (1.5 mi), along with Tokyo Tower (2.2 mi) and Toyosu Market (2.7 mi).
Are there restaurants at or near Henn na Hotel Tokyo Ginza?
Yes, there's an onsite restaurant.
What's the area around Henn na Hotel Tokyo Ginza like?
Henn na Hotel Tokyo Ginza is in Chuo, a short 2-minute walk from Shintomicho Station and 19 minutes' walk from Tokyo International Forum. Travelers recommend the hotel for its walkable location.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.2
Location
8.6
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast options were varied and appreciated, including healthy choices and complimentary drinks. (36 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Breakfast
Bed
Amenities
Breakfast
Laundry facilities
Biscuits
Shower
Reviews
Verified
8/10 Very good
Mar 20, 2026
Room was clean and staff were friendly. The only problem I had was that I requested additional pillows for my back support and was denied.
Shirley
Shirley, 4-night trip
Verified
8/10 Very good
Apr 8, 2026
Great location with great amenities and decent breakfast. Within walking distance of several metro stations, shopping, good food options. Landry facilities. Only issue was the third bed - it’s a converted chair to mattress system, so not the most comfortable if you have a third person. We kept the same room that we had with our son, before he left - not a great option for more than one night - it was very hard and uncomfortable.
Gloria
Gloria, 1-night trip
Verified
8/10 Very good
Dec 26, 2025
Convenient location, affordable price, and clean room (bathroom was less than ideal this time).
Rosalie
Rosalie, 4-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Facilities in the hotel were great! Impressed with the cleanliness of the hotel. The food at the lounge was good, and we like the additional service of biscuits and drinks after breakfast hours. Overall very satisfied with our stay!
Esther
Esther, 4-night trip
Verified
10/10 Exceptional
Dec 9, 2025
Loved my stay here, hotel was perfect - loved the robots, room was great, breakfast was reasonable, and the free cocktails were a nice touch. Totally hassle free stay
Linda
Linda, 5-night trip
Verified
10/10 Exceptional
Oct 17, 2025
A great hotel at a great price. Friendly staff, clean rooms, unique front desk robots, nightly drinks and all day snacks. Highly recommend.
paul
paul, 4-night trip
Verified
10/10 Exceptional
May 29, 2024
Great location, very clean hotel.
Lolita
Lolita, 3-night trip
Verified
10/10 Exceptional
Oct 3, 2025
Simple quiet and friendly
Jeffery
Jeffery, 2-night trip
Verified
10/10 Exceptional
Jun 11, 2025
the staff were nice and i love the breakfast and snacks and the free drinks offered .
Candice Joan
Candice Joan, 4-night trip
Verified
10/10 Exceptional
Nov 25, 2025
Nice hotel clean and no sound from outside buzzling convenient place near train station and near convenience store accessible place the breakfast is nice even it’s simple but delicious they have free alcohol drinks and coffee soft drinks you can check in and check out in the computer robot no human staff in front but process for check in and checkout is easy they have multilingual language definitely come back
Annaliza
Annaliza, 1-night trip
Verified
10/10 Exceptional
Aug 1, 2025
A small place with lots of extras, like microwave and breakfast and a cleaning machine.
Laura
Laura, 3-night trip
Verified
10/10 Exceptional
Oct 19, 2025
Room was comfortable and clean. Not really in city centre but near 2 train stations of different lines. Includes basic breakfast. Quiet area around hotel.
Kenny
Kenny, 3-night trip
Verified
8/10 Very good
Oct 20, 2024
Great staffes working in the hotel!
Ka Yan
Ka Yan, 11-night trip
Verified
10/10 Exceptional
Jun 17, 2024
Good location, room clean and comfortable
CHEN
CHEN, 3-night trip
Verified
10/10 Exceptional
May 16, 2024
Hotel is well located, easy to use public transportation. Very clean and friendly staff.
Ronald
Ronald, 5-night trip
Verified
10/10 Exceptional
Nov 20, 2024
Very convenient location
Regina
Regina, 1-night trip
Verified
8/10 Very good
Mar 18, 2024
Great property would stay here again. Good shower, clean, air conditioned.
Paul
Paul, 2-night trip
Verified
10/10 Exceptional
Jun 14, 2024
Excellent stay
What a great hotel! It was incredibly quiet and the amenities were amazing. The breakfast was tasty and filling and the nightly cocktails were a pleasant surprise. I highly recommend Henna Hotel!
Verified traveler
3-night trip
Verified
10/10 Exceptional
Apr 26, 2025
We rented 4 rooms for 8 people. We enjoyed our 3 nights at the Henna na Hotel Ginza. The rooms were clean and comfortable. The beds were great. Loved the location away from the hustle and bustle of the city, yet close to the subway stations. The staff was wonderful. Would highly recommend staying there.
Susan
Susan, 3-night trip
Verified
10/10 Exceptional
Sep 19, 2023
Breakfast was good, and they even have refreshments throughout the day plus drinks at night. Convenient location, walking distance to Ginza and metro stations.
Vanessa
Vanessa, 2-night trip
Verified
10/10 Exceptional
Oct 18, 2024
Very clean . Breakfast ok .well located .
Martin
Martin, 5-night trip
Verified
10/10 Exceptional
Jun 20, 2024
Great location. Nice quiet area. Free tea and coffee provided in the afternoon and free cocktails in the evenings.
Priya
Priya, 3-night trip
Verified
10/10 Exceptional
Jun 16, 2024
This was a very good location. Two train stations within a 5 min walk. Lots of food shops nearby. The staff were very friendly and helpful. Would definitely stay again.
Amy
Amy, 11-night trip
Verified
10/10 Exceptional
Oct 10, 2024
One of the nicest small hotels we ’ve stayed at - lovely lounge with tea n coffee n biscuits - adequate breakfast included with nice breads n 3 toasters to heat the buns. Cornflakes with frozen fruit n yoghurt -
Not far from Shintomochi metro station.
Delia
Delia, 2-night trip
Verified
10/10 Exceptional
May 21, 2025
LG Steam Closet in the room is a life saver to sanitize jacket and clothes. It’s close to 2 main metro lines and walkable to Ginza shopping area. Tsukiji market is also super close. The snack and drinks provided during afternoon and evening are wonderful. Staff are very nice.