Check in was very smooth. We got an email with the code and it worked perfectly. Common rooms and our room were lovely and very clean with lots of space, storage, and natural light. We had an issue and they fixed it the next day when I emailed about it. Plenty of utensils, plates, variety of glasses, etc. Fridge was a mini fridge. Laundry and dish soap provided. The washer/dryer was a nightmare. We tried several cycle options but it always came down to either wet cloths or a 3 hour drying cycle (and one you start you cant get your cloths out until its done). Our 1st floor room let in some street noise and on the weekend especially people were walking by and chatting until late in the night. There is heat but no air conditioning although 2 small fans were provided. Some windows opened a few inches but some were painted shut. 1 full bathroom with shower and then 1 extra shower (but no sink or toilet). I would 100% recommend this place as long as you have no plans to do laundry, are not a very light sleeper, and do not get warm easily. I'd stay again except in the summer.