In the heart of San Francisco, The Urban offers a convenient retreat. Connect to in-room WiFi, grab a snack from the deli, or unwind with laundry facilities nearby. With luggage storage and a 24-hour front desk, guests can enjoy peace of mind while exploring Union Square and San Francisco Museum of Modern Art.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Laundry facilities
24/7 front desk
Non-smoking
Free WiFi
Main amenities (9)
Housekeeping (on request)
24-hour front desk
Snack bar/deli
ATM/banking services
Vending machine
Microwave in a common area
Self-serve laundry
Luggage storage
TV in a common area
Feel at home (4)
Television
Laundry facilities
Snack bar/deli
Mini-fridge
The current price is CNY383
CNY383
CNY451 total
includes taxes & fees
Sep 13 - Sep 14
Room options
View all photos for Double or Twin Room, Shared Bathroom
Double or Twin Room, Shared Bathroom
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Cable channels
Desk
9 sq m
Sleeps 2
1 Twin Bunk Bed
View all photos for Room, 1 Double Bed, Shared Bathroom
Room, 1 Double Bed, Shared Bathroom
8.68.6 out of 10
Excellent
4 reviews
(4 reviews)
Highlights
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Cable channels
Desk
9 sq m
Sleeps 2
1 Double Bed
View all photos for Room, 1 Double Bed, Shared Bathroom (Extended Stay)
The Urban offers a great location, putting you within just a 10-minute walk of Union Square and San Francisco Museum of Modern Art. Also, Moscone Convention Center and Embarcadero Center are within a 15-minute walk. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: California St & Grant Ave Stop is 3 minutes and Powell St & Bush St Stop is 4 minutes.
Languages
Chinese (Mandarin), English, Hindi, Italian, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
54 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (7 years old and younger) not allowed
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Shared microwave
Snack bar/deli
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
1 building/tower
ATM/banking
Television in common areas
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
ROOM
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Mini-fridge
More
Housekeeping (on request)
MONETIZATION_ON
Fees & policies
Refundable deposits
Deposit: USD 100.00 per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Also known as
Urban Hotel San Francisco
Urban San Francisco
The Urban Hotel
The Urban San Francisco
The Urban Hotel San Francisco
HELP_OUTLINE
Frequently asked questions
Does The Urban offer free cancellation for a full refund?
Yes, The Urban does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Urban?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Urban?
Sorry, there's no onsite parking at The Urban.
What are the check-in and check-out times at The Urban?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at The Urban?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (21-min drive) is nearby.
What's the area around The Urban like?
The Urban is in Union Square, a short 3-minute walk from California St & Grant Ave Stop and 12 minutes' walk from Moscone Convention Center. Travelers give top marks for the hotel's prime location.
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The Urban Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
Chinatown
Shower
Value
Bed
Bathroom
Downtown
Cleanliness
Reviews
10/10 Excellent
Jul 23, 2025
Great place to stay for cheap and to walk around. Close to everything.
Brandon
Brandon, 2-night trip
8/10 Good
Jul 25, 2025
The area is very good. The room is small and most of the staff don’t speak English. So the communication is difficult
Christiane
Christiane, 3-night trip
4/10 Poor
Jul 8, 2025
they wanted a $100 deposit in addition to the room fee
Gerard
Gerard, 1-night trip
10/10 Excellent
Jun 27, 2025
They have coffee, tea and water for free They have microwave out with two vending machines. Good sofa area. The room has refrigerator and freezer, coffe maker.
The room with bathroom was nice and the out bathroom looks clean.
Lizette
Lizette, 2-night trip
2/10 Terrible
Jul 21, 2025
Terrible musty smell. Smells like carpet has mold. I hated staying here.
Allan
Allan, 5-night trip
10/10 Excellent
Jan 2, 2025
Excellent place to stay.
ELY
ELY, 1-night trip
10/10 Excellent
Mar 8, 2025
Perfect stay God bless!
Cleon
Cleon, 7-night trip
10/10 Excellent
Apr 24, 2025
Very clean hotel. Love it
Ricardo
Ricardo, 1-night trip
4/10 Poor
Jul 8, 2025
It's a hostel, not really a hotel. Very noisy, you can hear everything that happens in the other rooms, and on the street. It is what you pay for. Earplugs are a must. Other things were ok, and there was free coffee in the lobby.
Kamil
Kamil, 1-night trip
8/10 Good
Apr 3, 2025
Great value convenient location
It's not the Ritz Carlton but it is clean, secure, good internet. Convenient location. They have great coffee. Great value for a single business person in town for a few days.
BRIAN
BRIAN, 3-night trip
10/10 Excellent
Nov 25, 2024
Perfect small hotel,
Excellent location , great staff and clean rooms .. with a reasonable price ..
William
William, 2-night trip
10/10 Excellent
Apr 15, 2025
Great service
they were super nice and friendly, super clean. You could ask for room service and leave a tip. The check out was at noon which was a plus for me and super close from everything to take transportation or walk
Verified traveler
3-night trip
8/10 Good
Oct 5, 2024
clean well run basic accommodation in a good location
Shane
Shane, 1-night trip
4/10 Poor
May 30, 2025
The whole place smells musty and gross, the showers are nasty (I'm pretty sure there was mold), the rooms are tiny, beds are loud and not super comfortable, and our room didnt have a mini fridge and there isnt a communal one. If you are desperate for a cheap place to stay and don't plan on staying in the hotel much, its not the worse place to stay, I guess lol... the only good thing is the location. Its a very good central area, but honestly I'm not sure its worth the price evn if its one of the cheapest places in San Fran.
Kyra
Kyra, 2-night trip
10/10 Excellent
Nov 22, 2024
Very Nice, Clean and Quiet. I really Enjoyed my Stay.
Lloyd
Lloyd, 7-night trip
4/10 Poor
May 6, 2025
There is no soundproofing at all, so it is noisy both inside and outside the building. You can hear the toilet right across the hallway.
Kaori
Kaori, 2-night trip
8/10 Good
Aug 29, 2024
Very convenient place to stay. Basic accommodation but comfortable and well run with friendly helpful staff.
Shane
Shane, 1-night trip
2/10 Terrible
Jul 19, 2025
I booked a room with a bunk bed and when I arrived the lady at the front desk said it was wasn’t available. I was with a friend so we needed two beds or at least a bigger bed. She gave us a room with a single bed half the size of a twin bed. She told us we could get a refund so we went upstairs to gather our belongings and when we came down she said “we can’t give you a refund at this time.” So the lady took down my number and told me I would receive a call about my refund soon and I never received the call. She was pretty rude and didn’t even apologize for the inconvenience. Horrible experience.
philip
philip, 1-night trip
10/10 Excellent
Nov 13, 2024
The Urban is one of the greatest places you can stay in San Francisco GOD Bless!
Cleon
10/10 Excellent
Nov 13, 2024
The Urban is one of the greatest places you can stay in San Francisco and have a great day GOD Bless!
Cleon
Cleon, 1-night trip
8/10 Good
Sep 25, 2024
no frills, great location,
john
john, 3-night trip
10/10 Excellent
Mar 19, 2025
Traveling solo for a thing and it was perfect. You won’t get a better location at this price. Hardly heard anything from other guests. A little noisy outside but it’s a city. Wasn’t enthusiastic about community bathroom and showers but they were very clean, hot water, never waited once for either. I would stay here again.
Michael
Michael, 2-night trip
10/10 Excellent
Feb 18, 2025
Perfect Stay for All Star Weekend
I knew the reviews were good, but the property still exceeded my expectations. The location was simply perfect, with a convenience store next door and a short walk to the Bart station. The shared bathroom was always clean and accessible. The staff was friendly and greeted me every time I came in. I was there for NBA All Star weekend, so it was the perfect distance from the Chase Center. I will definitely keep them on the top of my list when I'm in the San Fran area.
Tyesha
Tyesha, 5-night trip
10/10 Excellent
Mar 15, 2025
Was good for a overnight trip . Only issue was no hot water in the shower . And if there was i didn't have a hour to wait for it to warm up
Julian
Julian, 1-night trip
8/10 Good
Sep 21, 2024
The hotel offers no frills essentials for a stay in the heart of SF. Clean rooms, comfortable beds and good value for money.