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Basic-Hotel

2.0 star property
Beaux Arts hotel within easy reach of Playa de los Muertos

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Perched near the Bay of Banderas, Basic-Hotel offers a laid-back retreat. Connect to WiFi in your room and take advantage of luggage storage and tour assistance.

Reviews

4.8 out of 10

Popular amenities

  • Free WiFi
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Area shuttle
  • Theme park shuttle
  • Cruise ship terminal shuttle
  • Casino shuttle
  • Shopping center shuttle
  • Ferry terminal shuttle
  • Limo/town car service
  • Bus station shuttle
  • Computer station
  • Luggage storage

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for CERDENA

Premium bedding, Select Comfort beds, desk, laptop workspace

CERDENA

  • 12 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for JUMBO

Premium bedding, Select Comfort beds, desk, laptop workspace

JUMBO

  • 70 sq m
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

View all photos for PENTHOUSE

Premium bedding, Select Comfort beds, desk, laptop workspace

PENTHOUSE

  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for AMALFI

AMALFI | Premium bedding, Select Comfort beds, desk, laptop workspace

AMALFI

  • 12 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for GENOVA

Premium bedding, Select Comfort beds, desk, laptop workspace

GENOVA

  • Beach view
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for POSITANO

POSITANO | Premium bedding, Select Comfort beds, desk, laptop workspace

POSITANO

  • 12 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for NAPOLES

NAPOLES | Mountain view

NAPOLES

  • Mountain view
  • 5 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for VENEZIA

Premium bedding, Select Comfort beds, desk, laptop workspace

VENEZIA

  • 5 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Map
Libertad 331, Centro, Puerto Vallarta, JAL, 48300

What's nearby

  • Church of Our Lady of Guadalupe - 2 min walk - 0.2 km
  • Cuale Island - 2 min walk - 0.2 km
  • Olas Altas Beach - 3 min walk - 0.3 km
  • Malecon - 9 min walk - 0.8 km
  • Playa de los Muertos - 10 min walk - 0.9 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 26 min drive
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Burger King - ‬3 min walk
  • ‪Restaurant Iguana - ‬3 min walk
  • ‪The River Cafe - ‬3 min walk
  • ‪La Cappella - ‬2 min walk
  • ‪El Campanario - ‬3 min walk

About this property

Basic-Hotel

When you stay at Basic-Hotel, you'll be in a great location, within just a 10-minute walk of Bay of Banderas and Playa de los Muertos. Guests will have free perks like WiFi and wired internet. Also, Cruise Ship Terminal and Malecon are within a short drive.

At a glance

DONE

Hotel size

    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: 11:00 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 5 percent for credit card payments
    • The front desk is open daily from 1:00 PM - 2:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Cruise terminal shuttle*
    • Ferry terminal shuttle*
    • Bus station shuttle*
DONE

Offsite

    • Area shuttle within 100 kilometers*
    • Shopping center shuttle*
    • Casino shuttle*
    • Theme park shuttle*
DONE

Other information

    • Smoke-free property
    • No alcohol served onsite
    • No stag/bachelor or hen/bachelorette parties

Property amenities

What to do

  • Beach nearby
  • Boat tours nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Limo or town car service
  • Luggage storage

Facilities

  • 1 building/tower
  • Beaux Arts architecture

Room amenities

Home comfort

  • Ceiling fan

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Freshen up

  • Separate bathtub and shower
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge
  • Credit card charges are subject to an extra charge of 5 percent

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

BASIC-HOTEL Adults Hotel Puerto Vallarta

BASIC-HOTEL Adults Hotel

BASIC-HOTEL Adults Puerto Vallarta

BASIC-HOTEL Adults

BASIC-HOTEL Hotel Puerto Vallarta

BASIC-HOTEL Puerto Vallarta

BASIC-HOTEL Hotel

BASIC-HOTEL Puerto Vallarta

BASIC-HOTEL Hotel Puerto Vallarta

Frequently asked questions

Are pets allowed at Basic-Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Basic-Hotel?

Sorry, there's no onsite parking at Basic-Hotel.

What are the check-in and check-out times at Basic-Hotel?

Check-in start time: 1:00 PM; Check-in end time: 11:00 AM. Check-out time is 11:00 AM.

Is there an onsite casino at Basic-Hotel?

No, this hotel doesn't have a casino, but Casino Life The Marine Core Vallarta (5-min drive) and Vallarta Casino (7-min drive) are both nearby.

What is there to do at Basic-Hotel and nearby?

Have fun during the warmer months with activities nearby such as boat tours.

What's the area around Basic-Hotel like?

Basic-Hotel is located near Olas Altas Beach in Downtown Puerto Vallarta, a short 7-minute walk from Bay of Banderas and 10 minutes' walk from Playa de los Muertos.

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Reviews

Reviews

4.8

6.0

Cleanliness

7.0

Location

5.0

Staff & service

5.0

Property conditions & facilities

Reviews

Verified

2/10 Poor

Weird

Shared bathroom was not expecting. Chopped up rooms out of a office building.
2-night trip
Verified

2/10 Poor

El lugar es completamente horrible pero muy espantoso, de hecho ni me quede en el solo hice checkin y me salí la atención de la señora de recepción es woow malisimo, poco falto para que me dieran un cartón y periódico para dormir en el piso.
Neftali, 3-night trip
Verified

4/10 Fair

mal servicio

no me agrado mucho no hay tv estaba cercas de mi estancia es solo lo bueno
2-night trip
Verified

2/10 Poor

Pues llegue al hotel y nadie abrió así que no pude hospedarme,le comenté vía teléfonica a la señora Leticia que llegaría después de las 6 de la tarde y me Dijo que ella me esperaría y todavía unos días antes le volví hablar para confirmar mi llegada a la hora acordada y me volvió a decir que no había problema, llegando al hotel vi cerrado y le marqué al celular y nunca contestó. Llame a Expedia para comunicarles lo sucedido ellos también trataron de comunicarse y nada. AHORA LO QUE QUIERO ES QUE ME REGRESEN MI DINERO POR UM SERVICIO QUE NOOOO RECIBÍ POR QUÉ IRÉ A LA PROFECO POR QUÉ CREO QUE ESTE HOTEL NO TIENE BUENOS COMENTARIOS.
1-night trip
Verified

2/10 Poor

No me respetaron el precio

No me respetaron el precio querían cobrarme esa cantidad del cuarto por persona yo llegue en la noche y me tuve que ir a otro hotel ,pésimo servicio
Francia, 1-night trip
Verified

2/10 Poor

Hostel not hotel

Not at all close to the description this is a hostel not a hotel had to wait to get in then a room with windows but no glass in them so anyone could climb in then a room that was ok but was a huge hassle not as advertised
Dale, 1-night trip
Verified

10/10 Exceptional

Me gustó mucho la ubicación

Esta bien.. Por el precio me agrado y es muy cómodo, cero ruido lo recomiendo mucho
Eduardo, 1-night trip
Verified

10/10 Exceptional

Excelente lugar, ubicación a pocos pasos de malecón. Personal muy atento
1-night trip
Verified

2/10 Poor

ESTAFADORES

PÉSIMO ! SON UNA ESTAFA, SI NO LLEGAS DE 1 A 3 NO TE RECIBEN... Y SE QUEDAN CON TU DINERO
1-night trip
Verified

10/10 Exceptional

Great price.

Great stayed. Good area to walking.
David, 3-night trip
Verified

10/10 Exceptional

Excelente

Increíble, me la pase fabuloso
Carlos Alejandro, 4-night trip
Verified

2/10 Poor

Cuarto sin ventanas, no hicieron el aseo, el drenaje de lavabo y regadera semitapado, la TV sin antena
2-night trip
Verified

2/10 Poor

Disgusted!

No receptionist. Door was locked. Some woman let us in, didn’t know we had a reservation, couldn’t rebook 2 rms for us, treated us like we were an inconvenience. Never again!
Gayle, 2-night trip
Verified

2/10 Poor

Remove this hotel from your website.

This hotel needs to be removed from Hotels.com and I am entitled to a full refund. I reserved a family room with three beds, private bath, with air conditioning. The woman at the front desk insisted that I stay in a small dank room with one double bed, no private bath and no air conditioning. She showed me to a shower and toilet at the opposite end of the floor that stands outside of three other rooms. The sink is out in the open. She insisted that I would be the only one using it so it is no problem. (!) She said that there are no private bathrooms in this hotel and no air conditioning. This is blatant fraudulent advertising.
Julie, 2-night trip
Verified

10/10 Exceptional

La atencion y el trato fue excelente, lo recomiendo.
2-night trip
Verified

2/10 Poor

This hotel never had our reservations scheduled. We purchased an all inclusive trip tp puerta vallerta including this hotel . Up on our arrival we get to the hotel by taxi and find out they dont have us down for our reservations! We talked to a gentleman there and he had to call the owner and ask for our reservation, she said dhe did not have us down for one! We had to get anorher taxi and go get another hotel that we had to pay out of our pocket in order for us to stay. We will never book there again! We would like our money back and including the money we had to pay for the other hotel! I have all receipt and my conformation for our reservations.
Verna, 7-night trip
Verified

2/10 Poor

Motel de quinta es un hotel si se puede llamar hot

Una experience que no le puedo decear a nadie mal servicio y no podiamos dormir porque estavan recortando Las abitaciones para sacar ma's dinero y no poder canselar si canselaba se perdia lo que se cobro por eso yo no pago asta estar en los hoteles de lo demas estaba centrico 3 cuadras del malecon de maciado bonito pero eso no es hotel es un motel de paso mi esposa yego con marcas en los brazos bueno para la otra vamos a tener ma's cuidado.
Jesus, 3-night trip
Verified

8/10 Very good

Tranquilidad

Bien tranquilo para descansar y seguria la puerta de acceso al hotel. personal agradable.
Meño, 2-night trip
Verified

10/10 Exceptional

The best n very cheap to save money

Cheap n best place !
ANUSHA, 1-night trip
Verified

2/10 Poor

If you like sleeping in a cave.

Most places were sold out, so we had to book this place. First time there $39.00/night for a super small room. No windows, no electic outlets, no towels. We had to share the toilet and shower in the hall. The next day we were upgraded to a larger room. Two beds and our own bathroom. Finally got 1 bath towel & 2 hand towls on the 3rd day. The walls were thin and went up to the ceiling lights so you could hear your neighbors and see when they turned on lights. Oh, we had to pay $10/Xtra/day for upgrade. No, elevator, pool, or drinking water. There are other places to stay for the same price or less that offer more. The 3 people that worked there were very nice. Ceiling fans only so room was very stuffy.
Verified

2/10 Poor

WARNING: please read before booking this hostel.

I can't believe I got hoodwinked by the pictures. We book a 5 day stay down the street. So for the weekend, as PVR was fully booked, I booked here. I could go on with a list the 27 things that went wrong, but I'll only give you a few. I went with a friend. Checking in she could not find us as she put my first name down as mister & my last name as my first name. We had only one pillow to share. We had to pay extra for a sheet. We had to pay extra for a towel each as they gave us hand towels as bath towels. (The hand towel we did get had a big hole in it.) There was a kitten crying all the time for food? The room was the size of a tomb with a fan at the top & we could hear everything from the other to rooms. (Everything!!) There was one plug in the room. The wifi only worked if you were near the stairs in the hallway. Not in every room like the ad said. The door to our room was not secure. The bathroom/toilet room was disgusting. The second night the toilets didn't work. As its common in some please in Mexico, you don't flush the paper down. This I understand. She might not have told any one this and someone did. When we brought this to her attention, she said that the plumber we come tomorrow? She did not get that we might need the bathroom in the night? You might be wondering why we stayed?(I was thinking that too.) As soon as we saw the place in person & dealt with her, we went online to find a new place. We couldn't find a place in the price range or higher.
Pablo, 2-night trip
Verified

4/10 Fair

Hotel solo para dormir

Antes de llegar al hotel marque para avisar llegaría tarde debido a una demora en mi vuelo, mi reservación en el hotel ya estaba pagada y la persona que me respondió fue muy grosera diciendo que ya había perdido la reservación y me sentí muy decepcionado porque el check in era a una hora mientras que siendo un hotel pues debería haber comprensión, luego al llegar al hotel mi habitación no tenía cerradura funcionando por lo que cualquiera pudo haber entrado por lo que solicité otra habitación y fue el mismo caso, no había agua caliente o al menos tibia, pero las áreas comunes pues fueron cómodas más sin embargo estaba prohibido usar la cocina lo que sé menos me hizo extraño debido a a que cusndo hice la reservación era vendido como hotel pero al revisar en otras páginas había en mí estancia encontré como hostal que para su costo está muy sobrevalorado
Antonio, 2-night trip
Verified

2/10 Poor

Not what we expected

Confusion regarding the booking. Berated for not speaking Spanish. Yelled at in Spanish by the hostess. No plug in in the room to charge the phone. Only one pillow on the bed for two people. The bathroom door knob fell off and locked us in. This was a shared bathroom so we were up several times n the night lettting other patrons out of the bathroom. We awoke early New Year's Day to the hostess yelling at someone. We had booked for three nights but left after one night.
3-night trip
Verified

2/10 Poor

Muy mal hotel solo estafa se roban tu dinero

Tuve que buscar y hospedarme en otro hotel porque a mi llegada nadie me recibió en esa casa libertad de libertad 331 de Puerto Vallarta aunque toque el timbre y llame a los números que ahi sugerían en su anuncio nadie contestó, y tuve q buscar reservar en otro lugar y lo peor que era mi primer viaje a vallarta sin conocer a nadie ni el lugar pero un taxista amablemente me llevó al hotel Vallarta sol ahí si son gente honrada y sería a los de ese hotel libertad les requiero el reembolso de mi dinero si tienen vergüenza
gustavo, 1-night trip
Verified

8/10 Very good

1-night trip