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Aparthotel

Luciana Hotel & Beach Club

3.0 star property
Beachfront aparthotel with outdoor pool, near Quinta Avenida

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Playa Maya by MIJ - Beachfront Hotel is nestled near Playa del Carmen Maritime Terminal and Mamitas Beach. Guests can unwind with a drink at the beach bar, enjoy international cuisine at Restaurant Playa Maya, or bask in the sun on the rooftop terrace with ocean views.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • 24/7 front desk
  • Bar

Main amenities (12)

  • 22 smoke-free apartments
  • Housekeeping (on request)
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Terrace
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Satellite TV service
  • Outdoor swimming pools
The current price is CNY451
CNY568 total
includes taxes & fees
May 20 - May 21

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Deluxe Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room, Partial Sea View

Terrace/patio

Deluxe Double Room, Partial Sea View

  • Partial sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, Partial Sea View

Terrace/patio

Deluxe Room, Partial Sea View

  • Partial sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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  • Spa
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8.8 out of 10, Excellent, 1,990 reviews
The price is CNY316
CNY405 total
includes taxes & fees
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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Central Square - 6 min walk - 0.6 km
  • Playacar Beach - 13 min walk - 1.1 km
  • Mamitas Beach - 13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 97 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.4 km

Restaurants

  • ‪Fah Restaurant Bar - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Zenzi Beach Club - ‬2 min walk
  • ‪Restaurante Tropical - ‬2 min walk
  • ‪Mercado 174 - ‬2 min walk

About this property

Luciana Hotel & Beach Club

Luciana Hotel & Beach Club offers a fantastic location, putting you just a 5-minute walk from Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool or grab a bite to eat at Restaurant Playa Maya, which serves breakfast and lunch. A bar/lounge and a terrace are other highlights, and apartments offer Smart TVs and free WiFi. Fellow travelers say good things about the helpful staff and overall property condition.

At a glance

DONE

Property size

    • 22 apartments
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The check-in location differs from the property location; go to: [Calle 8 Norte Manzana 4 #876, Zona Maritima (The Carmen Hotel)]
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • On the beach
  • Free beach club on site
  • Beach sun loungers
  • Beach umbrellas

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Restaurants on site

  • Restaurant Playa Maya

Food and drink

  • Refrigerator (mini)
  • Coffee/tea maker

Dining

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–noon: MXN 200 for adults and MXN 200 for children
  • 1 restaurant
  • 1 bar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Shampoo
  • Hair dryer
  • Toilet paper
  • Soap
  • Towels provided

Entertainment

  • Smart TV with satellite service

Outdoor areas

  • Terrace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • 4 stairs to reach property
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • 24-hour front desk
  • Change of towels (on request)
  • Change of bedsheets (on request)

Location highlights

  • Near the sea
  • On the waterfront
  • In the city center
  • In the entertainment district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 22 rooms
  • 3 floors
  • 2 buildings
  • Built in 2002
  • Traditional architecture

Special features

Dining

Restaurant Playa Maya - This beachfront family restaurant serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 for adults and MXN 200 for children
  • Late check-out can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number 008-007-006973/2025

Also known as

Playa Maya Hotel Playa del Carmen

Playa Maya Hotel

Playa Maya Playa del Carmen

Playa Maya Riviera Maya/Playa Del Carmen Mexico

Playa Maya Del Carmen

Playa Maya Hotel Del Carmen

Frequently asked questions

Does Luciana Hotel & Beach Club offer free cancellation for a full refund?

Yes, Luciana Hotel & Beach Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Luciana Hotel & Beach Club?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Luciana Hotel & Beach Club?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Luciana Hotel & Beach Club?

Sorry, there's no onsite parking at Luciana Hotel & Beach Club.

What are the check-in and check-out times at Luciana Hotel & Beach Club?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge. Contactless check-out is available.

What is there to do at Luciana Hotel & Beach Club and nearby?

Luciana Hotel & Beach Club has an outdoor pool.

Are there restaurants at or near Luciana Hotel & Beach Club?

Yes, Restaurant Playa Maya offers beachfront dining and ocean views.

What's the area around Luciana Hotel & Beach Club like?

Luciana Hotel & Beach Club is located on the waterfront in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 4 minutes' walk from Playa del Carmen Main Beach.

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Reviews

Luciana Hotel & Beach Club Reviews

8.2

Very Good

8.6

Cleanliness

9.0

Location

8.8

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • The beach is right outside the rooms, clean, and has a great beach club with friendly staff and good food. (35 reviews)
  • Breakfast was consistently great, made to order and a welcome touch. (14 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Beach
Room
Location
Breakfast
Food
Restaurant
Water
Luggage
View

Reviews

Verified

10/10 Exceptional

Stylish room, clean and very central. Make sure you get a room with partial sea view. Very friendly front desk.
Joos, 2-night trip
Verified

10/10 Exceptional

Nice rooms, nice beach good value.
Rooftop bar view
Sean Garett, 3-night trip
Verified

8/10 Very good

Great hotel Very helpful for the check-in process as we arrived earlier they agreed to keep our luggages Our room was great Good location The only this is the beach club link to the hotel requested a minium consumable if you want to use their beds even you are a guest at the hotel. And the sound is very very loud which makes it hard to rest
Charlotte, 1-night trip
Verified

10/10 Exceptional

Luciana Hotel was a great escape from our Minnesota winter! Our room was large, had a comfortable bed, terrific shower, coffee maker and refrigerator. Mere steps away from the beautiful beach bar where a calm
Julie, 2-night trip
Verified

8/10 Very good

Room was clean , staff were exceptional , amenities were decent.
William Murray, 21-night trip
Verified

10/10 Exceptional

The staff are so friendly. The rooms are clean and comfortable. The beach and surf side was literally perfect and out of a magazine. Will definitely recommend and return.
Arif, 6-night trip
Verified

10/10 Exceptional

The gentelman who helped qith our bags was really nice as well as the ladies working at the bar by the beach
scott, 2-night trip
Verified

10/10 Exceptional

Room was always clean, the staff is amazing, great food and beverages right by the beach. Couldn’t have asked for a better place to stay, only thing is no elevator, walking 3 flights of stairs when you’ve had a bit to drink isn’t fun, but it’s one of our best experiences, 100% recommended
JUAN, 4-night trip
Verified

10/10 Exceptional

The hotel and staff were wonderful! Needs some updates but overall clean. On the main strip next to shopping and walkable to everything. The rooftop access to bar and pool of the Carmen hotel had amazing views of the ocean and more relaxing if you didn’t want to be on the sandy beach. The only downside was there is no onsite parking and we had to drag luggage down main streets and park blocks away. Expect it to be busy, noise and regular activities along a main strip of a city.
Tana, 2-night trip
Verified

8/10 Very good

A perfect location (right on the beach), an excellent value for the budget.
Irina, 6-night trip
Verified

8/10 Very good

Recommended for the people who want to stay near beach.
Dhruvesh Nileshbhai, 9-night trip
Verified

6/10 Good

Nice room in great location with friendly staff. Unfortunately the restaurant/party place is not owned by the hotel so they have no control over noise levels or time of events. Very loud thumping music until midnight one night. The kind of music that you can feel thumping in your mattress and pillow. If you value quiet, this is not the place for you. But then neither is Playa del Carmen.
Marlaina, 4-night trip
Verified

8/10 Very good

You don't come here for the pool when the beach is literally 30 seconds outside your door. Breakfast at the bar was nice and convenient. Trouble getting a lounge chair if you don't go out early, but there's other spots down the way if you ask them. I enjoyed that they didn't start music until later in the morning and that it was stopped at a decent hour of the night.
Layla, 5-night trip
Verified

8/10 Very good

This is a charming boutique hotel with a no frills style but big hospitality, chill beach vibe and near 5th ave.
Chris, 4-night trip
Verified

2/10 Poor

Played very loud thumping music all day, & even into the night! We like to go to be early so that we can get up early and enjoy the sunrise. Not with loud thumping music until 12:15 a.m. Also, we patronized the restaurant a few times, but once we had our own sandwich to eat. The staff we had generously tipped previously, then threatened to call the police on us. We do not recommend Luciana, & we will never, ever stay at Luciana again.
Marshall, 16-night trip
Verified

2/10 Poor

Front desk staff is excellent, the hotel on the other is not. Door had no lock on it and was direct to the outside. Kids everywhere, setup was terrible. Needless to say we stayed at the sister property The Carmen, which was wonderful.
Wendy, 1-night trip
Verified

8/10 Very good

our check in was a bit cood, maybe the lady was not in her best mood, but we hope to receive a better welcome. the hotel itself is a jeel, very confy, coffeemaker with coffee, 4 bottle of water, shampoo, conditioner., all the necesities. we even had a great time in the sea.
Luis, 1-night trip
Verified

10/10 Exceptional

Close to beach and other areas of interest.
Javier A, 5-night trip
Verified

10/10 Exceptional

Right on the beach with chairs and umbrellas available. The swimming pool was really clean and great for the kids.
Mailis, 2-night trip
Verified

8/10 Very good

Clean and comfortable rooms, bar located on the beach, friendly personnel. I would definitely return.
Vlad, 1-night trip
Verified

10/10 Exceptional

The property was very clean, it was close to the beach, and we got excellent service all day long on the beach. Darien took very good care of us.
Bruce, 5-night trip
Verified

10/10 Exceptional

Excellent place to stay. Had no complaints. Location was amazing. While near the beach and Quinta Avenida, it was a quiet location and we heard no noise from nearby businesses. Staff was friendly and helpful. Would definitely do again.
Michael, 3-night trip
Verified

10/10 Exceptional

Everything you could want in a Mexican beach resor

Everything was working as it should, the a/c was cold the shower was hot, the room was clean and well appointed and the location was fabulous. The Beach and restaurant staff was friendly and accommodating. The Restaurant had great food at reasonable prices. One of the nicest beaches around. I will definitely go back.
Guy, 2-night trip
Verified

10/10 Exceptional

Great hotel. Excellent food. Raul was a fantastic servercand the rest of the employees were great too. Rooms were clean. Fridge worked great. Beach is very nice walk about 100ft to the south to enter the water to avoid rocks at tge water edge
steve, 5-night trip
Verified

8/10 Very good

The hotel rooms are clean , average accommodation , the pool is nothing special but we didn’t go to swim in the pool we went for the beach and it’s right out our room and awesome . Service was great at the beach club and hotel ,The hotel is close to everything you need . If your looking for good place to hangout at the beach this is it. I would use this hotel again .
Joel, 12-night trip