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Hotel Santo Santiago

3.0 star property
Tonalá hotel in shopping district

Choose dates to view prices

In the heart of a shopping district, Hotel Santo Santiago offers an escape with its serene garden and convenient on-site amenities. Relax in style with spa treatments like body wraps and manicures/pedicures, then browse the art gallery or explore nearby shops.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • 24/7 front desk

Main amenities (9)

  • Daily housekeeping
  • Spa services
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Computer station
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self parking
The current price is CNY349
CNY423 total
includes taxes & fees
May 28 - May 29

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Twin Futon
  • Free WiFi

View all photos for Quadruple Room, 2 Double Beds

Iron/ironing board, free WiFi, bed sheets

Quadruple Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room

Room | Iron/ironing board, free WiFi, bed sheets

Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Quadruple Room

Iron/ironing board, free WiFi, bed sheets

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Map
314 Calle Benito Juárez, Colonia Centro, Tonalá, JAL, 45400

What's nearby

  • Casa Historica - 4 min drive - 1.9 km
  • Expo Guadalajara - 39 min drive - 19.8 km
  • Plaza del Sol - 42 min drive - 20.9 km
  • US Consulate General Guadalajara - 45 min drive - 20.2 km
  • Andares Shopping Center - 54 min drive - 22.8 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

Restaurants

  • ‪Little Caesar's Pizza Tonalá - ‬7 min walk
  • ‪KFC - ‬5 min walk
  • ‪El Cafecito De Tonalá - ‬5 min walk
  • ‪Mariscos El Amigazo - ‬7 min walk
  • ‪El Arandense - ‬6 min walk

About this property

Hotel Santo Santiago

Hotel Santo Santiago puts you within a 15-minute drive of Guadalajara Cathedral and Avienda Chapultepec. Guests can indulge in deep-tissue massages, aromatherapy, or reflexology. A terrace and a garden are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property enforces quiet hours from 10:00 PM to 9:00 AM
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free covered onsite self parking
    • Limited onsite parking (max 4 spaces per unit)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 9:00 AM–11:00 AM
  • Coffee/tea in a common area
  • Private dining

What to do

  • Access to nearby health club

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Romance packages

Facilities

  • 4 buildings/towers
  • Garden
  • Terrace
  • Art gallery on site
  • Shopping mall on site
  • Spa services

Accessibility

  • Tile flooring in public areas

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Also known as

Hotel Santo Santiago Tonala

Santo Santiago Tonala

Santo Santiago

Hotel Santo Santiago Hotel

Hotel Santo Santiago Tonalá

Hotel Santo Santiago Hotel Tonalá

Frequently asked questions

Does Hotel Santo Santiago offer free cancellation for a full refund?

Yes, Hotel Santo Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santo Santiago?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Santo Santiago?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Santo Santiago?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Hotel Santo Santiago?

No, this hotel doesn't have a casino, but Majestic Casino (19-min drive) is nearby.

What is there to do at Hotel Santo Santiago and nearby?

Hotel Santo Santiago has spa services and a garden, as well as access to a nearby health club.

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Reviews

Hotel Santo Santiago Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Location

9.0

Staff & service

8.2

Property conditions & facilities

Popular mentions

Service staff
Room
Location
Coffee
Parking
Shopping
Breakfast
Restaurant
Bathroom
Bed

Reviews

Verified

10/10 Exceptional

Love the vibe and excellent service
Yessica, 2-night trip
Verified

10/10 Exceptional

Very nice costumer service clean place very comfortable
Nick, 1-night trip
Verified

10/10 Exceptional

Very traditional and cozy hotel. Excellent staff and very clean rooms. Very good location.
Leticia, 3-night trip
Verified

10/10 Exceptional

This was our 4th stay, we absolutely love the location, the staff, cleanliness. We will definitely go back again in
Mary, 2-night trip
Verified

10/10 Exceptional

Fabulous place, so quaint and clean. Beautiful courtyards, close to shopping, spacious rooms, wonderful staff. I’m already planning my next visit.
Verified

8/10 Very good

We enjoyed our stay

Great quiet location. Friendly helpful staff and economical. The room was smaller than expected, but having the balcony doors open made a difference. A good choice for a two night stay.
Edward, 2-night trip
Verified

10/10 Exceptional

Very authentic. Close to shopping. Very clean rooms.
Mary, 3-night trip
Verified

10/10 Exceptional

Checked us 11/2 hours early, señor Javier at the front desk was very nice and polite.. Hotel is walking distance to restaurants and shopping centers.. we really enjoyed our stay
Francisco, 4-night trip
Verified

10/10 Exceptional

A wonderful stay. Perfect rooms with new bathrooms. Close enough to shopping to return with your purchases and head out again. The staff was very accommodating and helpful. Would definitely stay again.
Anne, 2-night trip
Verified

8/10 Very good

Great Location and Staff

Staff is incredibly nice, friendly and helpful. Location is also fantastic for shopping in Tonala. We did have a small problem with some mosquitos in the room, possibly due to a few windows overlooking the bar that could not seal tightly
Daniel, 2-night trip
Verified

8/10 Very good

Great location for wandering through Tonalá. The hotel is super cute. My Mom loved the very firm beds. There was very little water coming out of the shower. Great WiFi, nice seating area in common spaces with a fountain. Would definitely stay again.
Mike, 2-night trip
Verified

8/10 Very good

Charming place, with a quaint courtyard, was the perfect location for the Tianguis. This hotel doesn’t have any amenities so it was just a place to shower and sleep. The ladies at the front desk were very nice and helpful. I will definitely stay again.
Karolyna Olmedo, 4-night trip
Verified

10/10 Exceptional

The property is situated within walking distance of the main street and shopping. The hotel is quiet, secure and attractive with old world charm. The staff are exceptionally kind, friendly and helpful. There is a restaurant immediately opposite the hotel that is open all day and serves excellent food in a garden atmosphere.
Lisa, 3-night trip
Verified

10/10 Exceptional

Staff was friendly and helpful. Don’t let the outside fool you. Very quant and Charmin inside.
Elizabeth, 1-night trip
Verified

8/10 Very good

This is an old hotel in a gritty area of Tonalá. It is well run and the staff are great. There is some secure parking at no charge. The rooms are a little tired, thin sheets in ours. The bed was good. Certainly acceptable for a short stay. It’s close to the shopping streets and Centro. Really nice garden seating areas for coffee or a night cap.
sam, 1-night trip
Verified

10/10 Exceptional

As other reviews have said, the staff is wonderful and the restaurant across the street is very good. I visited in late June and it was very quiet. I stayed longer in Tonala in part because I enjoyed the hospitality at the hotel. Thank you. I’ll be back. If you’re going to use the buses when you’re in town, download Moovit app, it’s very good. And whatsapp is commonly used.
John, 3-night trip
Verified

4/10 Fair

Nothing Boutique About it.

The bathroom is terrible and a death trap. Average size room, very dark, unable to open the window because lack of screen and a multitude of mosquitos in the area. A glass shower stall in a corner just 3 feet from one of the beds forcing one of us (sisters) to leave the room so the one taking a shower could have some privacy. The toilet is located on a lower level. To access the toilet one must go down three very steep, very dark narrow steps with nothing to hold on. Once in the toilet area about three feet wide by five feet long (estimated, not measured) I was not able to put on contacts or even makeup because lack of light. The only light was a very low voltage single light above the tiny sink. The room also had a staled smell, almost moldy. With no car and not knowing the town our only consolation was that it was a one night stay. Service was excellent! Very friendly and accommodating. Will never go back even if some of the rooms are better, none of them have screens on the windows. Elisa plascencia
Elisa, 1-night trip
Verified

10/10 Exceptional

A wonderful stay at Santo Santiago Hotel. I met Brenda and Maria Luz, who were sensational managers at this beautiful Santo Santiago boutique hotel. They were welcoming, attentive, and they went above and beyond to assist me in my stay. The breakfast was lovely, and I used their spa services with Karla, who was adorable and excellent at her skill.
Johnny, 1-night trip
Verified

10/10 Exceptional

great little authentic hotel
Bonnie, 1-night trip
Verified

6/10 Good

Very friendly however you can hear all outside noises I saw a roach in the bathroom. Will not stay there again.
Fatima, 1-night trip
Verified

10/10 Exceptional

Excellent hotel in Tonala.
Susan, 5-night trip
Verified

10/10 Exceptional

Excelent service, awesome breakfast!!!
Nick, 2-night trip
Verified

10/10 Exceptional

Semi hard bed but overall great
Maribel, 2-night trip
Verified

10/10 Exceptional

Beautifull place
Juan Antonio, 1-night trip
Verified

10/10 Exceptional

We will be back
Troy, 1-night trip