Nestled in Innsbruck City Centre, Stage 12 Hotel by Penz offers a tranquil retreat with a serene garden and relaxing sauna. Enjoy cycling, unwind at the bar or gym, and take advantage of laundry facilities and luggage storage - previous guests rave about the helpful staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Free WiFi
Air conditioning
Gym
Bar
Laundry facilities
24/7 front desk
Main amenities (12)
Daily housekeeping
Breakfast available
Ski storage
Fitness center
Sauna
Steam room
Bar/lounge
Terrace
24-hour front desk
Air conditioning
Garden
Front-desk safe
For families (6)
Children stay free
Cribs/infant beds (surcharge)
Refrigerator
Private bathroom
Garden
Terrace
The current price is CNY1,148
CNY1,148
CNY1,326 total
includes taxes & fees
May 31 - Jun 1
Why we love this property
Foodie paradise
Savor locally-sourced delicacies with 80% minimum sustainable ingredients at the bar. The buffet breakfast boasts farm-fresh flavors.
Premium sleep awaits
Luxurious deep soaking bathtubs and rainfall showerheads elevate evening rituals. Premium bedding cradles guests into peaceful slumber.
Innsbruck Old Town Christmas Market - 5 min walk - 0.4 km
Golden Roof - 5 min walk - 0.4 km
Hofburg - 5 min walk - 0.4 km
Court Church - 5 min walk - 0.4 km
Getting around
Kranebitten Airport (INN) - 5 min drive
Innsbruck Central Station - 9 min walk
Innsbruck (IOB-Innsbruck Central Train Station) - 10 min walk
Innsbruck West Station - 16 min walk
Restaurants
Hard Rock Cafe Innsbruck - 1 min walk
Manna Delikatessen Café - 1 min walk
Cafe-Bar Magistrat - 1 min walk
360° Bar - 1 min walk
Swingkitchen - 2 min walk
About this property
Stage 12 Hotel by Penz
Located near a train station, Stage 12 Hotel by Penz is a great choice for a stay in Innsbruck. You can relax at the sauna, work out at the fitness center, or unwind with a drink at the bar/lounge. Other highlights include a steam room, a terrace, and a garden. Fellow travelers love the helpful staff and location.
At a glance
DONE
Hotel size
120 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Offsite parking within 164 ft (EUR 16.00 per day)
Street parking available
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Bar/lounge
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Mountain biking nearby
Downhill skiing nearby
Snowboarding nearby
Services
24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Bicycle rentals
Ski storage
Facilities
1 building/tower
Built in 2017
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Bicycle parking
Sauna
Steam room
Locally sourced food is prioritized
Locally-owned & organized tours & activities
Local culture & ecosystem education
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soda bottles
Accessibility
Elevator
Wheelchair-accessible path to elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Sleep well
Soundproofed rooms
Premium bedding
Crib/infant bed (surcharge)
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Eco-friendly cleaning products provided
Uses some LED lighting
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Onsite venue - bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 15 for children
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per night
Parking
Parking is available nearby and costs EUR 16.00 per day (164 ft away)
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Also known as
STAGE 12 Hotel Innsbruck
STAGE 12 Hotel
Stage 12 Hotel Penz Innsbruck
Innsbruck Stage 12 Hotel by Penz Hotel
Hotel Stage 12 Hotel by Penz
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel Penz
Stage 12 Penz Innsbruck
Stage 12 Penz
Hotel Stage 12 Hotel by Penz Innsbruck
STAGE 12
Stage 12 Hotel by Penz Hotel
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel by Penz Hotel Innsbruck
Frequently asked questions
Does Stage 12 Hotel by Penz offer free cancellation for a full refund?
Yes, Stage 12 Hotel by Penz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Stage 12 Hotel by Penz?
Sorry, pets aren't allowed.
Is parking offered on site at Stage 12 Hotel by Penz?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Stage 12 Hotel by Penz?
Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM.
Is there an onsite casino at Stage 12 Hotel by Penz?
No, this hotel doesn't have a casino, but Casino Innsbruck (6-min walk) and Casino Seefeld (20-min drive) are both nearby.
What is there to do at Stage 12 Hotel by Penz and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Enjoy amenities like a sauna, a steam room, and a garden.
What's the area around Stage 12 Hotel by Penz like?
Stage 12 Hotel by Penz is in Innsbruck City Centre, a short 5-minute drive from Kranebitten Airport (INN) and 4 minutes' walk from Innsbruck Old Town Christmas Market. Travelers love the hotel's prime location.
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Reviews
Stage 12 Hotel by Penz Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.6
Location
9.2
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
The breakfast was extremely good, plentiful, and had a great variety of options for all tastes. (41 reviews)
The spa area was nice, comfortable, and had a great steam room and sauna. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
View
Breakfast
Bar
Mountain
Mountain view
Amenities
Car
Reviews
Verified
10/10 Exceptional
May 20, 2026
Truly an outstanding stay—very comfortable, well appointed, excellent staff, and couldn't ask for a better location. And whatever their signature scent is, I absolutely love it.
Eric
Eric, 3-night trip
Verified
10/10 Exceptional
May 22, 2026
Just spectacular! The view from my room was amazing.
Michelle
Michelle, 2-night trip
Verified
10/10 Exceptional
Mar 2, 2026
Staff were WONDERFUL and the room was better than expected. A truly wonderful stay. Highly recommended.
Greg
Greg, 2-night trip
Verified
10/10 Exceptional
Dec 4, 2025
Great location, clean room, helpful staff.
Cathleen J
Cathleen J, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Lovely room and attentive staff
Glenn
Glenn, 3-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Beautiful hotel right in the city center. The staff was very polite and helpful
Ashley
Ashley, 2-night trip
Verified
10/10 Exceptional
Jan 10, 2026
Clean Room, Spotless bathroom, Great location with undeground parking right in the City Center.
Jose
Jose, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Great location. Friendly staff. Excellent breakfast
Anthony
Anthony, 1-night trip
Verified
10/10 Exceptional
Sep 13, 2025
Fantastic location and place.
Fernando
Fernando, 1-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Great place to stay, in a perfect central location. Really lovely room with a great view.
Tom
Tom, 1-night trip
Verified
10/10 Exceptional
Dec 12, 2025
Greatest location, couldn’t have been closer to the centre. Lovely staff and good sized room. Great water pressure on the shower too which is rare these days.
Definitely recommend and would 100% stay again
Rebecca
Rebecca, 3-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Staff very welcoming. Nice room. Good breakfast options.
Roderick
Roderick, 7-night trip
Verified
10/10 Exceptional
Sep 18, 2025
Walkable to all the sights.
Karen
Karen, 1-night trip
Verified
10/10 Exceptional
Dec 23, 2025
Everything was great! Would highly recommend staying here. It’s also in a very convenient location. Sauna is very nice. The staff is extremely helpful and massive kudos to the lady who was managing the night shift on her own.
Mansi
Mansi, 3-night trip
Verified
10/10 Exceptional
Feb 19, 2025
Lovely place to stay and super central
Eloise
Eloise, 2-night trip
Verified
10/10 Exceptional
Dec 16, 2025
Excellent location and cleanliness of hotel is well maintained . The best breakfast buffet in Europe i ever had. Sad that we did get a room with the mountainous view .
Shwu Yng
Shwu Yng, 2-night trip
Verified
8/10 Very good
Jan 4, 2026
Great breakfast buffet, spacious rooms and great to have a washer and dryer accessible for guests, but unfortunately bar staff were quite rude. Albeit that, an overall a pleasant stay.
Samantha
Samantha, 1-night trip
Verified
10/10 Exceptional
Dec 8, 2025
Healthy breakfast with a wide variety of fruits, multiple types of yoghurt and great options for vegetarians and omnivores alike. Kind and helpful staff, great location close to the mall, main square and an easy walk from the train station and congress centre.
Nanda
Nanda, 3-night trip
Verified
10/10 Exceptional
Jun 13, 2025
Perfect location.
Jacqueline
Jacqueline, 2-night trip
Verified
10/10 Exceptional
Jun 27, 2025
We had an amazing stay . Excellent location and perfect breakfast!!
Amazing!
marcos Daniel
marcos Daniel, 2-night trip
Verified
10/10 Exceptional
Jan 2, 2024
Terrific location for exploring central Innsbruck AND great breakfast!
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
Jan 9, 2025
comfortable rooms, great enclosed shower, excellent location
hector
hector, 3-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Comfortable hotel, friendly staff and excellent location to historic old town and Christmas markets. Three person room was small but comfortable. Used sauna and workout areas. Small but nice.
Tom
Tom, 2-night trip
Verified
10/10 Exceptional
Aug 26, 2025
Very nice place to stay with an excellent location. The receptionist, Patrick Erdmann, was well-educated and took the time to explain many things to us.
Artur
Artur, 2-night trip
Verified
10/10 Exceptional
Oct 15, 2025
Get the room with the terrace and Mountain View. Worth it. The hotel is in an ideal location.