Marruecos, 2, Guia de Isora, Santa Cruz de Tenerife, 38686
What's nearby
Tenerife Beaches - 3 min walk - 0.3 km
Centro Cultural Alcalá - 5 min walk - 0.5 km
Playa de los Topos - 10 min walk - 0.9 km
Alcala Beach - 10 min walk - 0.9 km
Playa de Punta Blanca - 3 min drive - 1.9 km
Getting around
Tenerife South Airport (TFS) - 41 min drive
Santa Cruz de Tenerife (TFN-Tenerife North) - 83 min drive
La Gomera (GMZ) - 130 min drive
Restaurants
Cafe Blu - 3 min drive
Restaurante Sauco - 3 min walk
3 Raices - 2 min walk
Areia Beach Bar - 11 min walk
El Paseo - 1 min walk
About this property
Pensión Alcalá
Enjoy your visit to Guia de Isora with a stay at Pensión Alcalá.
At a glance
DONE
Hotel size
19 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Express check-out available
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 3:00 PM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
Free offsite parking within 66 ft
Street parking available
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Room service
What to do
On the beach
Services
Front desk (limited hours)
Tour/ticket assistance
Bicycle rentals
Facilities
Built in 1989
Traditional architecture
Accessibility
Upper floors accessible by stairs only
Room amenities
Freshen up
Bathtub or shower
Towels
Stay connected
Free WiFi
Food and drink
Mini-fridge
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: EUR 40 per accommodation, per stay
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 83/04
Also known as
Pensión Alcalá Motel Guia de Isora
Pensión Alcalá Motel
Pensión Alcalá Guia de Isora
Pensión Alcalá Pension
Pensión Alcalá Guia de Isora
Pensión Alcalá Pension Guia de Isora
Frequently asked questions
Are pets allowed at Pensión Alcalá?
Sorry, pets aren't allowed.
Is parking offered on site at Pensión Alcalá?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Pensión Alcalá?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 10 AM. Express check-out and contactless check-out are available.
Are there restaurants at or near Pensión Alcalá?
Yes, there's an onsite restaurant.
What's the area around Pensión Alcalá like?
Pensión Alcalá is a short 4-minute walk from Tenerife Beaches and 11 minutes' walk from Alcala Beach.
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Reviews
Pensión Alcalá Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8
Cleanliness
8.6
Location
7.0
Staff & service
7.0
Property conditions & facilities
Reviews
Verified
8/10 Very good
Nov 16, 2024
Great budget stay, nice location
Single no-frills room. Did what it says on the tin. Cheap and cheerful, convenient location, would stay there again.
Anne
Anne, 8-night trip
Verified
10/10 Exceptional
Mar 1, 2024
For a 1* pension hotel the room I had as a solo traveller was superb !
Good sized room, sink, fridge, and balcony was just perfect.
Also the property has clearly been renovated as everything appeared new and the common WC/ shower rooms are very modern with a very hot power shower.
Raphael and Carlos keep the property spotlessly clean and do a great job.
I highly recommend Pension Alcala, but its best to try and book a room with a balcony
Graham
Graham, 14-night trip
Verified
10/10 Exceptional
Dec 27, 2017
Lovely balcony and lovely quet place. No
fab
Lovely place and quiet and beautiful empty black volcanic beaches. Great place to stay. Highly recommended
jenny
jenny, 7-night trip
Verified
8/10 Very good
Jan 4, 2025
Good & simple for a couple of days….
Stefan
Stefan, 7-night trip
Verified
2/10 Poor
Mar 5, 2023
Place sucked! AVOID it if you can. Had an angry guy get in my face (claimed to be the manager) saying I was playing music all night as I was asleep! 2nd time at a hostel lesson learned to spend extra money even for a hotel/motel! Nothing great about this dump. ..again AVOID!!
Justin
Justin, 2-night trip
Verified
2/10 Poor
Feb 21, 2023
Xenophobia & discrimination at Pensión Alcalá.
I am a 64-year-old Norwegian citizen of Venezuelan origin who witnessed and experienced xenophobic and discriminatory treatment from the staff at the Pensión Alcalá. The owner and receptionist refused to assist an elderly Italian man, asked for an undue deposit, and made vile comments about Italians in general, forcing the man to leave. I was was denied a late check-out, insulted and verbally abused with demeaning references to Venezuelans, and kicked out before check-out time. I am demanding a refund, compensation, and action and sanctions from Expedia to prevent such behaviour. I plan to invoke Article 21 of the EU's Charter of Fundamental Rights.
Lorenzo
Lorenzo, 2-night trip
Verified
6/10 Good
Feb 7, 2023
Good price and location
First the bad. My room had no TV, no phone, one small cupboard in which a fold away table and chair was stored. Electricity cut out twice. Service (ie tidying of room and change of bedding) didn't happen once in my 5 night stay. My room had it's own bathroom but had a musty odour from the drain. No meals available. Now the good. The hotel location is excellent, easy walking to local bars and the town harbour and beach-footpath. WiFi is excellent. My room was clean and I think secure and whilst bedding/towels weren't tidied or changed it means it's sustainable. A bathroom external to my room for common access was very good, no issues. The price is good too, far less than some of the overpriced (in my view) opulent nearby hotels. So in short this is excellent for a short stay if you don't mind 'roughing it a bit' and you want very good value for money, not so good if you want a longer stay as the lack of facilities would become burdensome.
Verified traveler
5-night trip
Verified
8/10 Very good
Jan 25, 2025
preis Leistung OK
Hans
Hans, 13-night trip
Verified
6/10 Good
Jun 6, 2024
Personale poco cordiale
Davide
Davide, 4-night trip
Verified
8/10 Very good
Nov 25, 2023
Bello il paese ,vicino al mare ,molto tranquillo ideale per coppia..
Alessandro
Alessandro, 1-night trip
Verified
6/10 Good
Nov 24, 2023
Lo cerca del mar
NICOMEDES JUAN
NICOMEDES JUAN, 1-night trip
Verified
2/10 Poor
Oct 23, 2023
Accueil indifferent, travaux à toutes heures, chien aboyant à toutes heures, literie horrible.
Ne merite pas de rester sur votre site !
anne marie
anne marie, 2-night trip
Verified
8/10 Very good
Mar 31, 2022
Etablissement fermé, pas d'accueil en journée.
Georges
Georges, 1-night trip
Verified
8/10 Very good
Mar 31, 2022
L emplacement proche de la mer dans une petite ville . Le frigo dans la chambre
L accueil un peu froid
Odile
Odile, 1-night trip
Verified
8/10 Very good
Mar 30, 2022
Avec un autre gérant ce serait encore mieux
Hotel correct pour ce prix. Les chambres vers la cour ont droit au bruit des laves linges. Accueil mediocre. Les travaux dans certains chambres ne sont pas encore terminés
Gerhard
Gerhard, 1-night trip
Verified
8/10 Very good
Jan 10, 2022
Alcala stay
The room was very basic but the location is good, near the ocean and good restaurant around. There was no problem to find parking place around.
Andranik
Andranik, 14-night trip
Verified
10/10 Exceptional
Nov 22, 2021
Good location in the nice town of Alcala. Very satisfied with my 8 days stay.
Bo
Bo, 8-night trip
Verified
8/10 Very good
Nov 17, 2021
Sin problemas
Estaban de reformas en el momento de nuestra estancia, a pesar de ello todo bien. Relación calidad precio buena. Como único pero, tuvimos que esperar un poco por la tarde para hacer la entrada.
Verified traveler
1-night trip
Verified
2/10 Poor
Aug 23, 2021
Terrible
Tan decepcionante que nos fuimos sin quedarnos a dormir. No tiene nada que ver con las fotos. No vale la pena. Es un engaño.
Verified traveler
1-night trip
Verified
4/10 Fair
Jun 20, 2021
Scarsa pulizia
Verified traveler
1-night trip
Verified
2/10 Poor
Aug 25, 2020
Hotel was nice, but unfortunately someone robbed me for 160 euro therefore the memories are tragic.
Kamil
Kamil, 6-night trip
Verified
10/10 Exceptional
Aug 1, 2020
Great location within a few minutes walk of natural pools and swimming areas! There are also lots of restaurants and cafes nearby, with a couple within 1 block and 1 next door on each side. My room on the third floor was lovely, with a sink in the room and a good fan. The shared bathroom was spotless. Checkin was quick and efficient, and the hosts were friendly (and spoke some English, too!). For sure I'll stay here again!
Rebecca
Rebecca, 2-night trip
Verified
10/10 Exceptional
Mar 12, 2020
Lovely family run hotel in Alcalá
Great family run hotel. Simple rooms but nice to have a fridge and sink in the room. My single room had use of a shared bathroom which was always available and spotless. I was able to keep my bicycle secure.
James
James, 3-night trip
Verified
6/10 Good
Mar 4, 2020
I got the impression that guests were a necessary but unwelcome fact of running this sort of business. Room was sparse and the bed creaked so much if you moved you work up. Having said that it was cheap and only one night.