Hotel Madrid, near the vibrant Port of Las Palmas, offers a warm welcome with its inviting terrace and delightful restaurant. Connect to in-room WiFi and let the helpful staff assist you with tour tickets.
Plaza del Cairasco 4, Las Palmas de Gran Canaria, Las Palmas, 35002
What's nearby
Gabinete Literario Cultural Institution - 1 min walk - 0.1 km
Calle Triana - 1 min walk - 0.1 km
Colon House Museum - 3 min walk - 0.3 km
Cathedral of Santa Ana - 5 min walk - 0.5 km
San Telmo Park - 7 min walk - 0.6 km
Getting around
Gran Canaria Airport (LPA) - 25 min drive
Restaurants
Terraza Mahou - 2 min walk
Chao Chao - 3 min walk
La Boheme - 1 min walk
Cervecería La Sureña - 2 min walk
Lizarran - 3 min walk
About this property
Hotel Madrid
At Hotel Madrid, you'll be within a 10-minute drive of Santa Catalina Park and Port of Las Palmas. Also, this hotel is 3.7 mi (5.9 km) from Las Canteras Beach.
At a glance
DONE
Hotel size
23 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
The front desk is open daily from 10:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
Buffet breakfast is offered for an extra charge of approximately EUR 8 for adults and EUR 5 for children
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Madrid Las Palmas de Gran Canaria
Madrid Las Palmas de Gran Canaria
Madrid s Palmas Gran Canaria
Hotel Madrid Hotel
Hotel Madrid Las Palmas de Gran Canaria
Hotel Madrid Hotel Las Palmas de Gran Canaria
Frequently asked questions
Does Hotel Madrid offer free cancellation for a full refund?
Yes, Hotel Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Madrid?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Madrid?
Sorry, there's no onsite parking at Hotel Madrid.
What are the check-in and check-out times at Hotel Madrid?
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.
Is there an onsite casino at Hotel Madrid?
No, this hotel doesn't have a casino, but Casino Las Palmas (6-min drive) is nearby.
Are there restaurants at or near Hotel Madrid?
Yes, there's an onsite restaurant.
What's the area around Hotel Madrid like?
Hotel Madrid is a short 3-minute walk from Calle Triana and 4 minutes' walk from Cathedral of Santa Ana.
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Reviews
Hotel Madrid Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8
Cleanliness
6.8
Amenities
8.8
Staff & service
7.0
Property conditions & facilities
Reviews
Verified
6/10 Good
Feb 26, 2026
Staff are nice, Location is good
The hotel old and no sound proof and you can heard people walking by, unable to sleep at night
Tin Wing
Tin Wing, 1-night trip
Verified
8/10 Very good
Apr 1, 2025
Liked historical element and excellent staff service
Neil Andrew Roy
Neil Andrew Roy, 2-night trip
Verified
8/10 Very good
May 1, 2024
Hotel Madrid in Las Palmas has an excellent location in the Triana neighborhood. Many of the important points of interest are close to the hotel.
Antonio
Antonio, 4-night trip
Verified
10/10 Exceptional
Jan 5, 2025
Highly recommended no fills hotel
Second time at this no no nonsense hotel.
Clean and tidy and in the perfect location for the shopping and restaurants as well as exploring the old town and the cathedral.
Has everything we needed and the square is lovely
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
Mar 13, 2024
A real gem, probably seen better days, but wearing its ageing charm with pride. Very convenient for all the sights… and the best coffee served in their own restraint… highly recommended.
Kevin
Kevin, 2-night trip
Verified
6/10 Good
Mar 12, 2024
Ok
Old fashioned hotel in nice neighborhood.
Good value for money.
Tore
Tore, 1-night trip
Verified
6/10 Good
Feb 18, 2025
Nice old building, decor a bit old and tired. On a lovely square - the restaurant downstairs is good. Breakfast not served till 8am (we tried to get in at 7:45 and were told to wait even though everything was ready)
Brian
Brian, 1-night trip
Verified
8/10 Very good
Feb 28, 2025
Happy with lication
It was an excellent location, great place to stay, public transport connection is exceent, our room was without windows, very dark, room is very outdated, but it was ok to stay as we only slept in and were out all day. You can hear everything (rooms near your room)... Woukd recommend if you are not fussy and sleep over only.
Ana
Ana, 4-night trip
Verified
8/10 Very good
Oct 4, 2025
Location
Ardalan
Ardalan, 1-night trip
Verified
6/10 Good
Dec 8, 2025
Good location, but photos are misleading :( Backyard window view is not a window view at all.
Mantas
Mantas, 5-night trip
Verified
4/10 Fair
Jan 10, 2026
Room was totally different shown from pictures. Old rotten wood, no amenities in room, tv not working. Breakfasts not worth mentioning, worse than continental breakfasts.
Celina
Celina, 1-night trip
Verified
10/10 Exceptional
Apr 9, 2026
Tiendas cerca
Matias Carmelo
Matias Carmelo, 2-night trip
Verified
10/10 Exceptional
Apr 6, 2026
Limpieza y personal profesional.
Matias Carmelo
Matias Carmelo, 1-night trip
Verified
10/10 Exceptional
Apr 2, 2026
Personal profesional y amable
Matias Carmelo
Matias Carmelo, 1-night trip
Verified
10/10 Exceptional
Apr 1, 2026
Personal profesional
Matias Carmelo
Matias Carmelo, 2-night trip
Verified
10/10 Exceptional
Mar 30, 2026
Personal profesional y amable
Matias Carmelo
Matias Carmelo, 3-night trip
Verified
10/10 Exceptional
Mar 27, 2026
Personal profesional
Matias Carmelo
Matias Carmelo, 3-night trip
Verified
4/10 Fair
Mar 20, 2026
Es una pena que un hotel que podría ser un referente esté en ese estado.
Muy anticuado, toallas extremadamente viejas, sábanas con manchas… El mando de la tele tenía vida propia (extremadamente sucio)
Personal muy agradable, es el punto fuerte.
Invirtiendo dinero y con estilo, podrían hacer infinidad de cosas.
La habitación era muy amplia y con vistas preciosas, pero el resto mal. Muy mal.
JOSE
JOSE, 1-night trip
Verified
10/10 Exceptional
Feb 6, 2026
Super beliggenhed, charmerende hotel , perfekt til rejsende der elsker charme historie mere end upersonlige 5 stjernede hoteller! Tror ikke du får bedre beliggenhed for prisen. Jeg kommer tilbage
Jeppe
Jeppe, 1-night trip
Verified
8/10 Very good
Jan 31, 2026
Rent. Skön säng. Bra badrum. Utmärkt läge. Historisk byggnad.
malin
malin, 3-night trip
Verified
6/10 Good
Jan 26, 2026
Helt ok. Akkurat som forventet. Men steikforbanna for løgn angående innsjekk. Derfor kun 3 stjerner
Audun Sandnes
Audun Sandnes, 1-night trip
Verified
10/10 Exceptional
Jan 11, 2026
Tiendas
Matias Carmelo
Matias Carmelo, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Tiendas
Matias Carmelo
Matias Carmelo, 3-night trip
Verified
8/10 Very good
Nov 13, 2025
alles okay
Benno
Benno, 7-night trip
Verified
4/10 Fair
Aug 23, 2025
P
Le camere non sono allo standard degli alberghi,misure piccole con il letto scomodo.un materasso appoggiato sul legno rettangolare.
Misura piccola non adatta per una coppia.
Pulizia della camera assurda con i peli ovunque.
I cuscini scomodi. Sinceramente ogni mattina mi svegliavo con un dolore al collo.
Durante la notte si muoveva il letto per quanto era leggero.
Dopo le lamentele che abbiamo fatto ci hanno cambiato la camera dandoci una camera per dire più grande ma con 2 letti singoli nonostante avevamo richiesto un letto matrimoniale.
Tutto questo grazie ai messaggi e email scambiati con assistenza di hotel.com e la reception che l’unico punto forte di questa struttura è signor Giovanni che a dire la verità un pezzo di pane è super gentile e disponibile.
Lo devo ringraziare per la sua disponibilità e umiltà e gentilezza.
Per
Per Il resto,la struttura non vale assolutamente essere pubblicato sul vostro portale perché non corrispondono alle foto.
Lo considero quasi una truffa