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艾拉游轮酒店

5.0 星住宿

Era Cruises

设有SPA和餐厅的下龙游轮

选择日期以查看价格

艾拉游轮酒店的照片库

室外游泳池
住宿正面
家庭套房, 1 间卧室, 阳台, 海洋景观 | 客房内保险箱、遮光窗帘、隔音、床单
内部细节
总统套房 | 客厅 | 电视

点评

9.2/10
非常棒
艾拉游轮酒店临近火车站，是下龙很棒的住宿选择。客人可以去 SPA 体验面部护理，或者到餐厅吃点东西。这家豪华游轮的其他特色包括 2 间酒吧/酒廊、24 小时健身中心和露台。旅客对住宿的员工赞不绝口。

热门服务设施

  • 机场接送服务
  • 禁止吸烟
  • 提供停车位
  • 酒吧
  • 免费早餐
  • 健身房

主要服务设施 (12)

  • 每日客房清洁服务
  • 间餐厅和 2 间酒吧/酒廊
  • 全套 SPA 服务
  • 24 小时健身中心
  • 24 小时客房送餐服务
  • 按摩/护理室
  • 会议室
  • 接机服务
  • 区内班车
  • 游轮码头班车
  • 露台
  • 24 小时前台服务

居家般享受 (6)

  • 儿童免费入住
  • 私人浴室
  • 电视
  • 露台
  • 每日客房清洁服务
  • 咖啡机/沏茶壶
当前价格为 CNY2,337
总价 CNY2,650
包含税费
5 月 12 日 - 5 月 13 日

客房选择

可用的客房筛选条件
显示 5 种房型中的 5 种

显示套房, 连通房 (Private Balcony)的所有照片

客房内保险箱、遮光窗帘、隔音、床单

套房, 连通房 (Private Balcony)

特色亮点

阳台
隔音
空调
电视
独立卧室
遮光窗帘
坐浴桶
私人浴室
  • 90 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张双人床和 2 张单人床

显示家庭套房, 1 间卧室, 阳台, 海洋景观的所有照片

家庭套房, 1 间卧室, 阳台, 海洋景观 | 客房内保险箱、遮光窗帘、隔音、床单

家庭套房, 1 间卧室, 阳台, 海洋景观

特色亮点

阳台
隔音
空调
电视
独立卧室
遮光窗帘
坐浴桶
私人浴室
  • 海洋景观
  • 55 平方米
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张大床和 1 张大号单人床

显示套房, 1 张特大床, 露台的所有照片

套房, 1 张特大床, 露台 | 客房内保险箱、遮光窗帘、隔音、床单

套房, 1 张特大床, 露台

特色亮点

阳台
隔音
空调
电视
独立卧室
遮光窗帘
坐浴桶
私人浴室
  • 53 平方米
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张特大床

显示套房, 露台 (Balcony)的所有照片

客房内保险箱、遮光窗帘、隔音、床单

套房, 露台 (Balcony)

特色亮点

露台
隔音
空调
电视
独立卧室
遮光窗帘
坐浴桶
私人浴室
  • 海洋景观
  • 47 平方米
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张特大床或2 张大号单人床

显示皇家套房, 露台的所有照片

皇家套房, 露台 | 客房内保险箱、遮光窗帘、隔音、床单

皇家套房, 露台

特色亮点

阳台
隔音
空调
电视
独立卧室
遮光窗帘
坐浴桶
私人浴室
  • 58 平方米
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张特大床

同类型住宿

外观

凯瑟琳游轮

  • 游泳池
  • 免费早餐
  • SPA
  • 免费停车
9.2 分，总分 10，好极了，19 条点评
新价格 CNY3,648
总价 CNY4,137
包含税费
5 月 11 日 - 5 月 12 日
凯瑟琳游轮
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街区简介

地图
No 19B, Terminal 2, Lot 2 Tuan Chau Port, Ha Long, Quang Ninh

附近有什么？

  • 团洲海滩 - 步行 9 分钟 - 0.8 公里
  • 海豚俱乐部 - 步行 10 分钟 - 0.9 公里
  • 团洲露天剧场 - 步行 10 分钟 - 0.9 公里
  • 下龙夜市 - 车程 10 分钟 - 9.1 公里
  • 龙公园 - 车程 15 分钟 - 13.2 公里

周边介绍

  • 吉碑机场 (HPH) - 48 分钟车程；41.1 公里/25.5 英里
  • 云屯国际机场 (VDO) - 57 分钟车程；72.2 公里/44.9 英里
  • 内排国际机场 (HAN) - 148 分钟车程；180.9 公里/112.4 英里
  • 嘎哈隆站 - 16 分钟车程；9.9 公里/6.2 英里
  • Cai Lan站 - 18 分钟车程；12.4 公里/7.7 英里
  • 康海蓝站 - 21 分钟车程；13.6 公里/8.5 英里
  • 接机服务
  • 收费区内班车
  • 游轮码头班车（收费）

餐厅

  • ‪Bunny’s - ‬步行 8 分钟
  • ‪Magnolia Restaurant - ‬车程 11 分钟
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬车程 11 分钟
  • ‪Diamond Restaurant - ‬车程 10 分钟
  • ‪E-Coffee Trung Nguyên Marina Hotel - ‬车程 11 分钟

住宿简介

艾拉游轮酒店

艾拉游轮酒店临近火车站，是下龙很棒的住宿选择。客人可以去 SPA 体验面部护理，或者到餐厅吃点东西。这家豪华游轮的其他特色包括 2 间酒吧/酒廊、24 小时健身中心和露台。旅客对住宿的员工赞不绝口。

语言

英语、越南语

住宿一览

DONE

酒店规模

    • 18 间舱房
DONE

到达/离开

    • 开始办理入住：11:30；停止办理入住：正午
    • 办理入住年龄不小于：18
    • 退房时间为 9:30
DONE

特别入住说明

    • 住客必须经班车转车才能到达住宿地点；必须使用预订确认邮件上的联系方式，至少在出行前 72 小时联系住宿接待方安排接送事宜。
    • 此住宿接待方提供游轮码头和机场接送服务（可能会额外收费）。如需安排接客服务，住客必须使用预订确认邮件上的联系信息，在抵达前 72 小时联系住宿接待方
    • 住客请提前联系住宿接待方以获取入住说明；前台工作人员将在客人到店时接待。
    • 该住宿不可在工作时间以外办理入住手续
    • 请在抵达前至少 24 小时使用预订确认邮件上的信息联系住宿接待方，以安排入住事宜
    • 如有疑问，请使用预订确认信上的信息联系住宿方。
    • 住客须提前 3 天联系该游轮，安排从河内至老城区的接送服务，乘坐汽车需要 2.5 小时。每天提供从河内到海防的往返接送服务，出发时间为 9:30，费用为每人 USD 40。乘坐游轮后将搭乘面包车返回河内。
DONE

入住要求

    • 需要信用卡、借记卡或现金押金，以支付杂费
    • 可能需要政府颁发的带有照片的证件
    • 办理入住的客人须年满 18 岁
    • 当地法律可能限制未结婚的客人同住一室
DONE

儿童

    • 一名 4 岁及以下的儿童如果与父母或监护人同住一房并使用现有床铺，可免费入住
    • 无儿童床（婴儿床）
DONE

宠物

    • 恕不允许携带宠物
WIFI

网络

    • 公共区域提供免费无线上网接入
LOCAL_PARKING

停车场

    • 住宿内停车位数量有限
DONE

接送交通服务

    • 机场接机服务时间为 7:30 至 10:00*
    • 邮轮码头班车*
DONE

住宿外

    • 在160 公里范围内提供区域班车*
DONE

其他信息

    • 无烟住宿场所

住宿服务设施

餐饮

  • 免费欧式早餐，时间为每日 6:00–7:00
  • 2 间酒吧/酒廊
  • 餐厅
  • 烧烤炉
  • 24 小时客房送餐服务

带儿童同行

  • 儿童免费入住（详见政策）

游玩项目

  • 划皮艇
  • 钓鱼
  • 附近有徒步/骑行活动
  • 附近有乘船游览活动

远程办公

  • 会议室

服务

  • 24 小时前台服务
  • 礼宾服务
  • 旅游/票务服务
  • 干洗/洗衣服务
  • 行李储存室
  • 行李员/门卫

服务设施

  • 前台保管箱
  • 露台
  • 公共区电视
  • 24 小时健身中心
  • 全套 SPA 服务
  • 按摩/护理室
  • 宴会厅

无障碍设施

  • 电梯

客房服务设施

娱乐消遣

  • 电视

居家般舒适

  • 空调
  • 咖啡机/沏茶壶
  • 电热水壶
  • 浴袍和拖鞋

安心入睡

  • 遮光窗帘
  • 隔音客房
  • 夜床服务
  • 床单

珍奢享受

  • 阳台

清洁梳洗

  • 私人浴室
  • 按摩浴缸
  • 淋浴/盆浴组合
  • 坐浴桶
  • 免费洗浴用品
  • 吹风机
  • 毛巾

办公通讯

  • 电话

餐饮

  • 免费瓶装水

其他

  • 每日客房清洁服务
  • 客房内保险箱

特色

SPA

宾客可前往店内的 SPA 中心享受护理，该处有 1 间理疗室。服务包括面部护理和身体护理。

用餐

店内餐厅 - 此餐厅主营本地与国际菜，供应早餐、午餐和晚餐。住客可以在酒吧畅饮。

费用和政策

强制收费

在办理入住或退房时，住宿接待方会要求您支付以下费用。费用可能包含适用的税费：
  • 圣诞前夜（12 月 24 日）晚宴费用（每位成人）：VND 1362000.00

其他项目

  • 机场班车服务额外收费：每辆车 VND 940000
  • 游轮码头班车服务额外收费
  • 提供区内班车服务，额外收费

政策

只有经过登记的住客才可进入客房。
该住宿接待方接受信用卡付款。恕不接受现金。
可使用信用卡：Visa、万事达、美国运通
请注意，文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿接待方提供。
5 至 12 岁儿童与 2 名成人同住一间小屋，需支付成人住宿费的 50%（每间小屋仅限 1 名儿童）；而 2 名 12 岁及以下儿童一同入住独立小屋则需支付住宿全费的 75%。13 岁或以上儿童须入住独立小屋，并支付住宿全费。

别称

Era Cruises Boat Hai Phong
Era Cruises Hai Phong
Era Cruises Cruise
Era Cruises Ha Long
Era Cruises Cruise Ha Long

常见问题解答

可以免费取消我在艾拉游轮酒店的预订并获得全额退款吗？

是的，艾拉游轮酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

艾拉游轮酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物。

艾拉游轮酒店是否有停车场？

是的。停车位数量有限。

艾拉游轮酒店提供机场接驳班车吗？

是的，提供从机场到酒店的班车，时间为 7:30 至 10:00。费用为每辆车 VND 940000。

何时可在艾拉游轮酒店办理入住和退房？

开始办理入住：11:30；停止办理入住：正午。退房时间为 9:30。

在艾拉游轮酒店及其附近有什么游览观光项目？

现场活动包括划皮艇和钓鱼，您可以畅享其中。您可尽情享受 SPA 水疗，也记得体验其他服务设施，例如2 间酒吧和24 小时健身中心。艾拉游轮酒店也拥有SPA 服务。

艾拉游轮酒店店内或附近是否有餐厅？

是的，有一家店内餐厅，提供本地与国际菜。

艾拉游轮酒店拥有配备私人热水浴缸的客房吗？

是的，每间房间拥有按摩浴缸。

艾拉游轮酒店配备任何户外私人空间吗?

是的，每间房间都有阳台。

艾拉游轮酒店周边区域环境如何？

从艾拉游轮酒店仅需9 分钟步行可至团洲海滩，10 分钟步行可至团洲露天剧场。

关于Era Cruises的点评

点评

9.2

非常棒

8.8/10

清洁度

9.6/10

员工和服务

9.0/10

服务设施

8.6/10

住宿条件和设施

7.8/10

环保

点评

10/10 绝佳

房間空間配置非常寬敞舒適，所以服務生都非常優秀！
ShawnLin，1 晚行程
Expedia真实住客点评

10/10 绝佳

Amazing cruise, huge cabins, superb food
Pawel，1 晚结伴旅行
Expedia真实住客点评

10/10 绝佳

Candice，1 晚行程
Hotels.com真实住客点评

4/10 尚可

Nem de longe um Cruzeiro de luxo

Escolhemos este barco pois ele parecia novo, apenas parecia. Nosso quarto tinha cheiro de esgoto, o chão era grudento, como se algo tivesse sido derramado e ninguém limpou, e havia apenas 1 tomada funcionando no quarto inteiro, e esta estava com fios expostos e desmontando da parede. A comida do almoço do primeiro dia era boa, agora as jantas eram horríveis, assim como o café da manhã, que servia apenas pão com manteiga. Outra questão foi o transfer que reservamos através da empresa do Cruzeiro, indo e voltando de Hanoi. Solicitamos a volta para o aeroporto e em nenhum momento foi nos dito que não seria possível levar até lá, e no momento que soubemos que não levariam até o aeroporto e sim só em Old Quarter, foram ríspidos ao tentar resolver, colocando a culpa em nós, os hóspedes. Assim como foi a reação da equipe do barco ao ver nossa avaliação que eles mesmos pediram para fazermos. A melhor parte sem dúvidas foi o passeio a Viet Hai/Cag Village, que era terceirizado. A comida foi muito boa do almoço, assim como o passeio em si.
2 晚家庭旅行
Hotels.com真实住客点评

10/10 绝佳

The surrounding areas of ha longbay are beautiful. The staff were great.
Steve，2 晚浪漫旅行
Expedia真实住客点评

2/10 很差

Kieu-Chau，1 晚行程
Expedia真实住客点评

6/10 好

Reid，1 晚行程
Expedia真实住客点评

8/10 很好

It was beautiful in the bay and the boat itself was very nice. The rooms were clean and comfortable. The staff were helpful and friendly. There is a lot of wait and travel involved and the activities are basic but if you want to relax with beautiful views its perfect.
Taryna，1 晚浪漫旅行
Expedia真实住客点评

6/10 好

The staff contacted me on what’s app the night before around 10 pm to let me know that they were putting us on another cruise, I was upset they waited so long to let me know but they assured us the cruise ship was very similar to the cruise ship I originally booked and only been in operation since last year December 2023 but when we got on the cruise ship it was pretty obvious the cruise ship had been running longer than that. Even though the cruise ship was still in good condition there were obvious signs of wear and tear that to me made it hard to believe that it was running less than a year. The transportation to the cruise ship was horrible, they packed over 50 people on to a smaller boat, there was no air circulation and it was so hot, humid, and hard to breathe. The typhoon had just came by a few days prior so there was quite a bit of trash in the bay and they didn’t let us be in Halong Bay at all, we were only able to cruise Lanha Bay which is understandable because there was still so much trash and debris. No wifi available on the boat. Food was ok. Staff on the other hand was very nice and tried to be as accommodating as possible.
cindy，1 晚家庭旅行
Orbitz真实住客点评

10/10 绝佳

Excellent cruise with attentive crew.

Excellent trip!! The crew were great, especially Vinnie! Would highly recommend this cruise for two nights.
Scott，2 晚家庭旅行
Hotels.com真实住客点评

6/10 好

Quasi bene

Avevo questa prenotazione fatta su Hotels.com ma per avere informazioni su dove andare e per la conferma della prenotazione 3 gg prima non c'era un numero WhatsApp facile da trovare. Avevo un numero di telefono e un numero di fax😂😂😂😂 ma esiste ancora chi usa il fax?! Fortunatamente mi ha aiutato la reception dell'Hotel precedente che ha chiamato 3 volte prima che confermassero la mia prenotazione. La nave era bella, ma per raggiungerla dal porti c'è voluto quasi un ora. Non abbiamo fatto le escursioni perché non eravamo in forma ma sulla nave siamo stati bene. Abbiamo fatto un body massage e credo sia stato uno dei migliori tra Vietnam e Thailandia.personale simpatico e cordiale, cibo tanto ma senza anima, neanche nelle peggiori mense. All'arrivo al porto ho avuto un problema di connessione per cercare di contattare la compagnia che mi doveva portare a Ninh Binh e mi hanno trattato come se ormai non gliene fregava più nulla una volta finito il soggiorno
Francesco，2 晚行程
Hotels.com真实住客点评

10/10 绝佳

Marthe Røli，2 晚结伴旅行
Hotels.com真实住客点评

8/10 很好

Agréable croisière

Très grande et belle cabine, nous avons été surclassés en exécutive suite. Quelques bémols : le jacuzzi ne fonctionnait pas, la porte donnant sur le balcon ne se verrouillait pas et la safety box n’existait pas. Le ménage de la cabine bien que demandé le 2è jour avait été oublié et les activités après le dîner inexistantes à part la pêche aux calamars. Les plus : le personnel est adorable même s’il est parfois difficile de comprendre leur anglais, Les repas sont très bons. La cabine est spacieuse avec une bonne literie. Nous avons passé une agréable croisière
Yann，2 晚行程
Hotels.com真实住客点评

10/10 绝佳

Great cruise of halong bay with amazing views. Boat is beautiful with a 5 star staff who go above and beyond. Would highly recommend this trip
Michael，2 晚行程
Expedia真实住客点评

10/10 绝佳

Stuart，1 晚行程
Hotels.com真实住客点评

10/10 绝佳

Woon Chooi，1 晚行程
Hotels.com真实住客点评

10/10 绝佳

Överlag en bra båttur. Kryssning kan vi inte kalla det. Lyxig? Nja, lite att ta i. Kan behöva lite underhåll, men inget som stör. Rent och fint och vi sov gott. Mycket trevlig personal, utflykten dag 2 väldigt intressant. Tycker det fanns mat för alla (vi äter inte fiske el skaldjur).
Expedia真实住客点评

6/10 好

Older cruise
Gaganjot，1 晚行程
Expedia真实住客点评

10/10 绝佳

Andrew，1 晚行程
Hotels.com真实住客点评

10/10 绝佳

Great fun on the Era boat!

The boat cruise was a fantastic experience for us. We were impressed by the professionalism and kindness of the crew and manager, who went out of their way to accommodate our needs and preferences. The food was amazing and abundant, and the activities were entertaining and diverse. We loved the views, and the atmosphere. The only minor drawback was that some of the hotel amenities were a bit outdated and damaged. For example, the shower glass was cracked and he refrigerator in our room was malfunctioning. I would still highly recommend this boat cruise to anyone who is looking for a fun and memorable vacation.
ZOHAR，2 晚行程
Hotels.com真实住客点评

6/10 好

We really wanted to try a stay in Halong Bay for our trip and booked this cruise. However, our room was a little damaged. We had two twin beds, and one of the ottomans at the end of the bed had a massive yellow stain on it. In addition, one of the windows in our room had a long crack in it (it was probably around 4 feet long total and spanned most of the width of the window). Lastly, when we came in our AC wasn't working at all. Other than our room, the cruise felt very rushed and the food was plated / presented really well, but the quality of food was really low. Lots of chewy, poorly cooked meats. Our guide for the trip was fantastic and very outgoing, and loved his energy. However, everything else felt lack luster. In regards to travel, the schedule was not clearly communicated before the trip - we thought we would disembark around 930am and return to Hanoi around 1230pm, however we didn't dock at the marina again until 12pm. The shuttle service they provide to and from the marina also stops at a different, local place for a "bathroom break" for 30 minutes where it feels forced for tourists to buy souvenirs / food. This happened to us both on the way there and on the way back. Lastly, if you sit outside, you will be harassed by locals on boats trying to sell you snacks, drinks, etc. It was constant. Overall, we wouldn't book this cruise again. We would want to do 2 nights instead of 1, and try out a different cruise to see how the quality and experience might compare.
Sydney，1 晚结伴旅行
Expedia真实住客点评

10/10 绝佳

TAKUMA，1 晚行程
Expedia真实住客点评

6/10 好

It Was Just Okay, Not The Best.

I would not say it is a luxurious cruise. No swimming pool on the deck, and food selection is quite scarce especially for us, Muslims. The arrangement is not synchronized. I had been dealing with tons of emails before the departure and when I arrived, they still got my name wrong. The lead tour, Duck could have been slightly nicer (found him to be fierce and sometimes rude when asked more questions). The program and activities were a little bit boring. Took us swimming and kayaking in a dirty part of the ocean. My towel got stained during the trip, and when asked for a new towel from the guide, Andrew, he refused to lend another with an excuse only one towel for one guest (although there were only 5 people in our group and they had around 40 towels on the boat). Viet Hai Village was the only fun thing on the trip. People who only stay for 1 night will not do Viet Village and the Bat Cave is really boring. I found a one-night itinerary is a bit too rushing though. The only thing I liked was the bathtub with jacuzzi inside my room by the glass window. Other than that, it was just okay and it was not a great experience for me.
Alias，2 晚行程
Hotels.com真实住客点评

8/10 很好

Good

Good stay. The boat itself is dated but the staff is great, very strict timeline and good Cruise Manager.
Ward，1 晚行程
Hotels.com真实住客点评

6/10 好

Service was good. Rooms are big and spacious. Food, cleanliness & A/C units definitely need improvement.
Rosanna，1 晚行程
Hotels.com真实住客点评