Does Hidden Serenity B&B offer free cancellation for a full refund?

Yes, Hidden Serenity B&B does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Hidden Serenity B&B?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hidden Serenity B&B?

Check-in start time: 3 PM; Check-in end time: 6 PM. There's a charge of USD 30 for early check-in (subject to availability). Check-out time is 11 AM. Express check-in and check-out are available.

What is there to do at Hidden Serenity B&B and nearby?

Have fun with winter activities like snowshoeing and in warmer months, improve your game at the onsite tennis courts. Enjoy amenities like spa services, an arcade, and a picnic area. Hidden Serenity B&B also has a garden.

What's the area around Hidden Serenity B&B like?

Hidden Serenity B&B is located a short 10-minute walk from Shalom Wildlife Zoo.

Hidden Serenity B&B, West Bend: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Oct 11, 2024

My wife and I had a wonderful stay. Sally and Chris were great hosts, and we came back telling our friends and family how nice of a time we had, and how highly we recommend going. Loved the shower, the spa, and the dining area were particular highlights.

Justin, 2-night trip

10/10 Exceptional

Sep 22, 2022

A gorgeous building in a gorgeous setting with wonderful hosts. Romantic and lovely.

fariba Khalvati, 2-night trip

10/10 Exceptional

Jul 29, 2022

Our Serene stay at Hidden Serenity

Sally and husband Chris were absolutely fantastic hosts for our two night stay celebrating our 55th wedding anniversary. My wife has dairy allergy, and Sally was very accommodating in meeting her needs during their delicious breakfasts - fantastically gourmet! (Who has 'dessert' at breakfast! - YAAA) The room was very uniquely designed and coordinated. Decor was very unusual but very appropriate for the lovely forests in their area of Wisconsin. Walking path - up to a mile plus - had been cleared and carefully marked. We were able to find out local 'things to do' that the average traveler would be unaware. Everything about Hidden Serenity is superb.

Ray, 2-night trip

10/10 Exceptional

Sep 23, 2021

A in every possible way. Heaven on earth. The most gracious, caring and classy hosts imaginable with an eye for detail, perfection and service we have simply never experienced before, even at the Four Seasons or Ritz Cartons around the world. Sally and Chris made us feel like 30-year friends within 10 minutes and it only got better and warmer throughout our stay. Impeccable accommodations. Unparalleled, 3-course, gourmet breakfasts overlooking the WI forest. Love abounds in their home and holds you tight. A must-stay between Chicago and Green Bay.

Timothy, 2-night trip

10/10 Exceptional

Jun 30, 2021

Wonderful and attentive hosts. Amazing and beautifully decorated rooms. Loved the breakfasts. Would definitely return.

2-night trip

10/10 Exceptional

Jan 19, 2021

Our armature was amazing! Beautiful home, quiet atmosphere, great hosts and delicious food.

Kathy, 2-night trip

10/10 Exceptional

Jul 7, 2020

Great, quiet place, V well maintained.. 5 Stars !! Host Sally & Chris were Great.

Sagar, 2-night trip

10/10 Exceptional

Nov 19, 2019

Wonderful place and family. Great breakfasts and a lovely setting with beautifully appointed rooms. Absolutely great

3-night trip

10/10 Exceptional

Oct 31, 2019

A Crown Jewel B&B

Sally and Chris are amazing hosts. Excellent breakfast presentations. Quiet, secluded area. Wonderful amenities.

Thomas, 2-night trip

10/10 Exceptional

Jul 4, 2019

Sally and Chris were the best. Their home is lovely and unique. I had a wonderful and restful stay. The breakfasts were a delight, with fresh fruits, vegetables and even edible flowers. I highly recommend staying there for a night or a week! I'll be returning again,

Karen, 3-night trip

10/10 Exceptional

Jun 10, 2019

Great weekend!

Had a wonderful weekend to celebrate our anniversary. Chris and Sally provided a beautiful space, arranged massages on site and gave us an awesome breakfast. Lots of options for activities near by and on site. Would stay again in a heartbeat.

1-night trip

8/10 Very good

May 20, 2019

Quiet and hidden. Worked with our schedule. It was great.

1-night trip

8/10 Very good

Apr 22, 2019

Beautiful place!

Brianna, 1-night trip

10/10 Exceptional

Mar 18, 2019

I love this place. It lives up to its name and is a great home away from home type get away. I will always go here when my girlfriend and i need a break from the world. The staff always show hispitslity and are willing to do anything to make your stay the best it can be.

1-night trip

10/10 Exceptional

Feb 10, 2019

The hospitality was unlike anything I've ever experienced. Sally and Chris were amazing and cannot wait to go back.

1-night trip

10/10 Exceptional

Sep 12, 2018

,,

We had a great time, we enjoyed the pool table. They were very clean rooms. The breakfast was very good. I would like to go back in the fall. It is well worth the money.

Raymond, 1-night trip

10/10 Exceptional

Jul 31, 2018

Appropriate name as is tucked in the woods. Beautiful grounds and house. Owners are friendly, helpful, informative and very gracious. The breakfasts are a culinary delight.

Margaret, 4-night trip

10/10 Exceptional

Jul 30, 2018

Super place! Loved the room. Unique and fun decor. Everything clean and comfortable. Sally was friendly and welcoming. Breakfast was terrific!

Linda, 1-night trip

8/10 Very good

Jun 20, 2018

Beautiful property, just expect to be treated inferior if you book cheapest room

We booked the least expensive room for two nights. First night: went fine, we were told that they only had one thermostat for entire house so they could not accommodate individual needs. They were fully booked and the temperature was perfect. Food and room were great. (Other than my foot going through a rotted board on the outside deck!) Second night: this is where we felt inferior - when we returned around 7:30 pm we were playing pool on the second floor and sweating. When I asked the host if it was warmer, I was told the lady who rented the room (on the first floor - we were staying on the second floor) was cold so the host turned up the air conditioning (there were only two rooms booked that night)! I suggested that maybe she would be more comfortable on the second floor and was told, no they couldn't do that she booked the entire week. The host told me she would turn it down 1 degree and I could go into another room and get a fan if I was warm and make sure not to touch anything because the room was set up! So I got little sleep that night due to room being too warm, even with fan. It was unusually warm for WI for June - in the 90's! Plus breakfast was scheduled to accommodate the other person at 7:30, the first morning we had the option of 8 or 8:45 I have stayed at several other bed and breakfasts and have not experienced anything like this. I was asked the second day if I needed anything and I asked for towels and was told to get my dirty towels and she would exchange them. I just assumed they would go in room and make bed and replace dirty towels.

10/10 Exceptional

Jun 5, 2018

Beautiful place to stay

Hidden Serenity was a beautiful place to stay! We were in the Kettle Moraine suite, which has a wonderful view of the woods behind the house. The room was great, the bed was large and comfortable. They even have Alexa in the room to play music, control the fan, etc. They also had a basketball/tennis court, and a hiking path (don't forget bug spray!). Breakfast was very nice, and they accommodated my wife's dietary limitations (gluten and dairy) - just tell Sally ahead of time and she will work within your limits. We'll be back!

10/10 Exceptional

Feb 14, 2018

First bed and breakfast experience

Beautiful serene setting super comfortable room amazing breakfast

1-night trip

10/10 Exceptional

Nov 25, 2017

A Great Getaway!

This was our first stay at a bed and breakfast, and we really enjoyed it! Sally and Chris made us feel right at home. The accommodations were very comfortable and breakfast was delicious. Our room had a beautiful view of the woods and the surrounding area was very peaceful. We enjoyed a hike right on the property too.

10/10 Exceptional

Sep 21, 2017

Hidden serenity get-away!

Our stay at Hidden Serenity was a wonderful experience. Upon arriving on the property it was clear why it is called Hidden Serenity, and during our stay it lived up to its name. The accommodations were beautiful and everything was nicely done. The owners are great and prepared a fabulous breakfast to enjoy outside on the deck. The trails on the property are an extra bonus! Everything was wonderful, it was truly a Hidden Serenity experience!

10/10 Exceptional

Aug 31, 2017

Exceptional rooms, pricing and service, beautiful area to explore

Beautiful B & B in a very quiet, beautiful woods setting. Sally is a very friendly hostess. Breakfast was exceptional on outside deck, too! Our only regret is that we wish we'd have stayed 2 nights so we could have enjoyed more of what the B & B offers (Pickleball, walking trail), nearby zoo was amazing too. Lots to do in West Bend, fun pubs to enjoy. Highly recommend. Room was beautiful. Relaxing stay!

10/10 Exceptional

Feb 22, 2016

Best B&B We've Stayed At Yet!

We came from Chicago for a nice long weekend away from life, and this place did not disappoint. Sally and Chris were amazing hosts. The room was clean, the mood was amazing, and the views were great. If you like eating great food, their breakfast was incredible. We had three mornings worth of breakfast, and it was easily the best breakfasts we've had while on the road. If only I could cook like that at home! It was centrally located to a few towns to peruse, plenty of hiking around the state parks, and to also get some peace and quiet in the woods. The shops of Cedarburg, hiking in Kettle Moraine and the Shalom Sanctuary were all very close. The room itself was nice and cozy and was great for a lazy day inside. We will definitely be back again.

Hidden Serenity B&B

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